Indigo Airlines — not providing meals although money is paid
Srsreeharshamuram on Jan 23, 2020
I would like to get in to your notice which my mother faced issue while travelling with indigo airlines from kuwait to chennai on 13th jan 2020.
I am the one who purchased the ticket with meals, but they took the coupon from her and give an smoked almonds of small packets, not even a glass of water.
I have already contacted the airline, which they said they did investigation and asking about the meal coupon trying to dilute the issue by giving all wrong information
[Jan 23, 2020] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Jan 26, 2020
We would like to look into this. Please send us PNR number of the passenger so we may look into it.
Verified SupportIndiGo Customer Care's response, Jan 28, 2020
we understand your concern and one of our representatives will contact you on your registered contact details shortly.
Verified SupportIndiGo Customer Care's response, Feb 10, 2020
We tried to contact you multiple times however could speak with you. Please share a convenient time so we may connect.
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