[Resolved] Indigo Airlines — offloaded my cargo and send through another flight | |||
This is for your kind information that i am a regular cargo customer sending vegetables/perishable goods from imphal airport to delhi airport everyday not less than 130 kg. The total kilos i am sending today was 199 kgs 11 pieces of packages. The indigo staff offloaded 6 packages of my perishable goods at imphal airport which was supposed to send in the first flight i, e 6e614 but they offloaded 6 packages and sent it in 6e6906 which flight scheduled was late. 5 packages were delivered first already. The perishable goods were all banished and nothing to sell it out. The expected cost of the goods are rs.10, 000/-. The cargo staff who are posted at imphal airport vharacter are also rough and bad, sometimes we lost some goods from the packages many atimes. This is for your kind information and for the act of consideration i am writing to you. If this mistakes continue in the coming days i will not remain still... I have already sent a complaint copy to dot too. Thank. Regards. Lumloungam kameih Was this information helpful? | |||
Sep 16, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 IndiGo Customer Care's response Hi, We are extremely sorry for the inconvenience caused to you. Please be assured, we have duly noted your feedback and sharing it with the offloading team to avoid future recurrences. Thanks for sharing this. Regards, Team IndIGo. | |||
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