[Resolved]  Indigo Airlines — payment was done but ticket was not booked

On 22 march i was booking flight for 4 adults from kolkata to chandigarh scheduled at 4 april in mobile app. I had made a payment through upi of rs. 13, 704 at 2:40 pm. Amount was deducted from my account but the ticket was not booked. Kindly please refund my amount as soon as possible.
Upi id - [protected]@okhdfcbank
Phone no - [protected]
Email - [protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
IndiGo Customer Care's response
Dear aman2gupta95,

Please know that if your booking is not made. Your amount will be auto reversed in 7-10 working days. Let us know if the amount is not refunded back for further assistance.

Regards,
Team IndiGo
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