[Resolved] Indigo Airlines — prepaid baggage for international connection flights | |||||
I have called indigo call center and also via goibibo to add for international flight connection baggage. Indigo call center fail to update the luggage and also improper information to add luggage for international connection. Further i checked their site for adding luggage, it was just asking me to add regular luggage price for domestic flights and no option was showing to add luggage for international connection. I have tried with call centre to add them and illpay for it, but improper help. So at end they are saying 24hour prior booking has to be done and time was over. This really ridiculous to understand that, normal luggage time for addition is 6hours and for international 24hours, which also i did, but call center fail to help out to add international connection luggage. Pnr: hgz27 Flight: 6e 935 Was this information helpful? | |||||
Sep 25, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 25, 2018 IndiGo Customer Care's response Hi, We regret the inconvenience caused to you. Kindly share your booking reference/ PNR number, which is a six-digit alphanumeric number so we may look into it. Regards, IndiGo Team | |||||
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