Indigo Airlines — Refund against Cancelled Ticket

Date of incident:[protected]
Ticket pnr:- nnsp8k
Date of booking:[protected]
Date of cancelled:[protected]
Date of departure:[protected]

Refund amount;- 2069/-

Dear sir,

I have booked a ticket of Indigo airlines on[protected] with Goibibo from Hyderabad to Varanasi but due to some personal problem i have dropped my plan for journey so that i have cancelled the ticket on[protected] with direct indigo airlines. I have done the payment with my credit card. But at this time i can't receive my refund amount. I have also tried to call the helpline no. Of both (Goibibo and Indigo airlines) but its not reachable. I have also chat with indigo help care then they told me they have sent the refund amount to goibibo and then i have chat with goibibo help care then they told me that they don't know about it. So again i chat with indigo airline then they told me that they refund the amount 2069.00 to goibibo against reference no.[protected]. But goibibo did not refund my amount.

Therefore it is requested you to plz decide who will be return my refund amount. I have to pay the credit card payment which last date is[protected]. So that please return my refund before[protected].

My credit card no.- xxxxx2006