Indigo Airlines — Refund

To
Indigo airlines/makemytrip india
Sub: flight schedule without any prior information
Team,
I booked the flight on 23 march 2020, in morning time, my flight date on 24th march 2020, chennai to patna flight time from chennai to hydrabad 16:20 pm and from hydrabad to patna flight time 19:40 but airline changes the timing of hydrabad to patna 17:30, and we recive the information through message in easly morning, after that we reached the airport morning 9’ o clock, we requested for them are other flight from chennai to hydrabad, indigo people they are telling we don’t have seat vacant in any flight we booked ticket, indigo staff they told me i cancelled the ticket you will get full refund on your account, so we agreed they cancelled my flight, they clearly told me we refund the amount in your account, now the credited amount in indigo credit shell, we can’t use the credit shell now, we can’t able to place the booking, so i requested to airlines and make my trip to refund my amount in my account. Indigo assistant they cheated us.
Regards:
Booking id: nf[protected]
Pnr no: jfpv2s