[Resolved]  Indigo Airlines — Refund Charges equivalent to Ticket Charges - No prior information of same

Address:

Bangalore, Karnataka

I have booked ticket for 2, for return journey from Bangalore to Mumbai - PNR : 6E-Z5F24P#6E-YBFZVA Tickets costed me 8924 INR in total. I cancelled the tickets 12 days prior to journey. I had done my booking through easemytrip.com. Now when I asked for cancellation they didn't inform me on "Increased Prices, that is double of previous charges" and directly cancelled the ticket. Cancellation charges -> 1500 per ticket/ per sector by airline & 250 per person/ per sector by easemytrip -> 7000 INR Ticket charges -> 8924 INR So I got approx. 1924 INR back on cancelling a 'Refundable Ticket' ? This is almost as good as non refundable ticket. My point here - 1. If Indigo had doubled the cancellation fare, why no prior information on same? 2. If Indigo charges approx base fare 1700 per ticket and cancellation on same is 1500 per ticket - How is it worth calling Refundable ? 3. Ticket cancellation should be in accordance to ticket price. 4. Why easemytrip never informed on cancellation price on their site? 5. Why easemytrip cancelled 'Without informing me of charges"? It went off as soon I asked for it. This is sheer cheating consumer on 'sale' offers saying buy cheap tickets and hiding them under refundable section - where as it is as good as non refundable. I was going by previous charges i.e. 750 per person/ per sector by airline & 250 per person/ per airline by agent - around 4000INR as cancellation charges - But ripping almost the entire ticket cost is not justified; esp. with no consumer confirmation. Pls resolve it at earliest.