[Resolved]  Indigo Airlines — refund claim

I traveled your indigo airlines 6e-569 jai (Jaipur) to maa (Chennai) on 08.12.2017. There was flight schedule time was 14:10 hrs but it came on 17:00 hrs with delays of around three hours without prior information. Due to delay of this flight my children's got fever and cold and also we were not taken food at that time because your personnel were not allowed outside even half hour. I have lost my personal benefit due to delay of it.
It is request you kindly refund claim 200000 or as per dgca rules claim as early.
With regards
Rambabu
[protected]
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Mar 15, 2018
Complaint marked as Resolved 
Dec 12, 2017
Updated by rambabu meena
I traveled your indigo airlines 6E-569 JAI (Jaipur) to MAA (Chennai) on 08.12.2017. there were charged during booked ticket like cute charge, other charges, airlines GST and convenience fee.
whether these charges applicable as DGCA guidelines. and without details in fare.
it is request you kindly refund amount all above amount as early.
With regards
Rambabu
[protected]
Verified Support
Feb 12, 2018
IndiGo Customer Care's response
Dear Sir,

Thank you for writing to IndiGo.
We would request you to kindly share your PNR number to enable us to assist you further.

Regards,
Team IndiGo
Complaint comments 

Comments

My husband N.Sethu lost his mobile phone while on travel from trivandrum to chennai on 4th december 2017 at 8.30 pm.
He was sure he lost it in flight .
His phone was samsung galaxy plus bought on 29/11/2017.
Imei number is [protected].
Kindly consider this matter and do the needful.

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