[Resolved] Indigo Airlines — Refund issue | |
Pnr number- Bg1dks we did our booking from cleartrip for 17th july for Indigo flight however we had to postpone the booking and did from indigo website and postponed with additional 1200rs to date 25th july from same indigo website itself. we were told that within 5-7 working days we will have refund in our account. on 29th july we called indigo customer care and they said it will take 21 working days to be refunded to your account. now today again we have called indigo customer care and they are saying it was already refunded to cleartrip on 21st july. also they are not ready to give any mail or written document which says that it has been refunded to cleartrip which we can show to cleartrip as a proof that this is what indigo has said. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 29, 2020 IndiGo Customer Care's response Dear Ms. Jha, We would like to inform you that the amount is refunded in the travel agency account used to make the booking. We would suggest you to connect with them to claim your refund. Regards, Team IndiGo | |
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