[Resolved] Indigo Airlines — Refund Not Received | |
REF[protected] Complaint against M/s. Travolook. regarding my refund awaited for INR 7311 since last 30 days against their cancellation REF[protected] dt 19 FEB '21 . Sir, In reference to above, it may be informed that I had searched on website on dated19/2/021 for my flight booking from DEL – SRINAGAR rS.7311- were paid by me on Travel Look agency website thro' HDFC Net banking. However, the same was cancelled by Travel Look with reason of fare expiration by Indigo vide travolook REF[protected] . In this regard, it may be informed that refund for the same is still awaited even one month. I have already sent 13 reminders to Travel Look at their customer support email mentioned below. Each time they have acknowledged that the refund will be processed for payment within 7-10 days. view of above, you are kindly requested to intervene and resolve the issue regarding my refund of Rs, 7311/- only. Regards, KAPIL SETHI[protected] Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Mar 16, 2021 IndiGo Customer Care's response Sir, We are sad to hear about this. You may confirm the six characters alpha numeric Booking Code (PNR) so we may take a closer look into it. Alternatively, share the same details over email on customer.[protected]@goindigo.in or connect with us on[protected] / 6173838 so one of our representatives check and advise. Regards Team IndiGo | |
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