[Resolved]  Indigo Airlines — refund of air ticket fare

Address:

Kullu, Himachal Pradesh, 175131

1. I had booked my air ticket self and wife from indigo airlines on 12 sep 2018 from bagdogra to delhi flight on 19 nov 2018. The seat was confirmed but status was shown hold (Copy attd as ready reference). The booking reference is ey994f. A confirmed ticket was also issued in my but same not intimated to me. The pnr of confirmed ticket was dbyi9c which was informed after my query to indigo customer care on 24 nov 2018 (After arival at delhi).

2. Due to hold status i want to confirm the ticket from customer care on 18 nov 2018 at evening. The rep told that there was no any ticket booked in your name from bagdogar to delhi flight on 19 nov 2018.

3. I had booked another 02 tickets for self and wife from vistara airlines on 18 nov 2018 for the flight from bagdogra to delhi on 20 nov 2018 and booking is attached.

4. I spend rs. 14, 602/-for two vistara tickets. Due to wrong info of indigo customer care even after my confirm tickets. Customer care service is fully resposible for same. Therefore i want to refund the amount of rs.14, 602/- which was additionally spend for vistara ticket at the earliest.