[Resolved]  Indigo Airlines — refund of flight ticket dwc4xh, bell and addie 2v

We had our travel plan for 7th to 12th april to portblair from delhi. We booked air india flight for 7th april from delhi to port blair and booked indigo flight from port blair to delhi for 12th april.
Due to unfortunate situation globally air india cancelled our flight. Request indigo to also provide us full refund on our return flight booked with indigo as inward flight is already cancelled.
Below are the pnr for 3 tickets booked with indigo:

1. Dwc4xh - chanchal bhasin
2. Beklwv - gagan bhasin
3. Addi2v - roohi grover

Since domestic travel is ban. Still they are giving answer "we are operational"
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Aug 6, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
IndiGo Customer Care's response
Dear Mr. Bhasin,

We have refunded your amount in the form of credit shell which can be used before 1 year from the date it is issued. Please visit https://bit.ly/3c2Anb5 for details. Also, to redeem your credit shell get in touch with your travel agent used for making booking or online portal.

Regards,
Team IndiGo
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