Indigo Airlines — regarding refund issue they are not giving me payment

Address:

B76/2ugfsainik nagar nawada uttam nagar newdelhi

Respected sir /madam
With due respect i would like to inform that i have taken 6 ticket on april 26 from delhi to kochi.in indigo air lines and i have received massage from the agency mentioned that your flight is cancelled. I talked to the customer care regarding refund and they denied to give the amount and there airlines rules is that amount is credited in my pnr and i can use it in 1yrs if i planned trip with in 1yr sir/madam i m a salaried person i cannot planned with in 1yrs and i can't get leave also from company the whole amount i have to loss also and these whole things i talked with the airlines then also they refused to give back the amount and i talked for cancellations they r asking 3000 per head for passengers that's mean i have taken 6ticket for rs29000and i will receive only 10000rs only govt rules is that full amount without deduction should be returned to the customer and i can't understand what's problem with these airlines if the company is loss then it s not my fault the amount must be returned to me i have given the payment from my salary why i should suffer and one another ticket also i cancelled with vistara airlines they return ed full amount without any deductions and why indigo air lines cannot so plz help me to take the amount from indigo airlines i attaching ticket with these email
Thanking you
From saju
My mail id is [protected]@yahoo.com