Indigo Airlines — Rude behavior of Indigo supervisor

Address:	Bangalore Urban, Karnataka, 560037
Website:	Indigo

Never expected such an rude behavior of indigo supervisor. i asked the customer care executive to connect to her supervisor as she was unable to resolve the issue. surprisingly, supervisor was worse than executive. she could not understand the issue and just started arguing with makemytrip person as it was a conference call. i was trying to explain the situation and ask her some details but she just disconnected the call. supervisor name is satya. makemytrip and indigo start blaming each other.

Below are my flight details:

Have booked 2 tickets from visakapatnam to hyderabad for 4th of november which is at 12:55pm, flight no: 6e-809. i have booked it on september 16th at 12:31pm. the fare was showing around 3, 800 for 2 persons. however, after booking the tickets fare is showing as 7968. i am just wondering how is this possible. i believe 3, 800 was charged per person. i am trying to explain this to makemytrip and the great indigo which they dont understand.

Even today as on 9/22 at 11:55 am, fare for 2 persons is showing around 2, 562 for 2 persons. i understand with some additional charges it will come around 3000. i am attaching a screenshot for your reference. indigo people say there can be fare changes, yes i understand that but how is the price 6 days ago is 7968 and today it will be around 3000. just use your common sense. i dont know if indigo is providing such a great offers.

I believe either makemytrip or indigo will have the data for september 16th @ 12:31 pm as how much was the fare. you guys can just check that

I just hope someone will understand this and will get back to me as soon as possible.

Indigo - please train your executives and supervisors how to behave with customers. someone who can understand the issue and just not arguing. i need a call back from indigo