Indigo Airlines — Spike fare by Rs 2000 by indigo after submitting the payment | |||||
Dear Indigo folks, I am hoping it reaches the right audiences and Thanks for reading my email. I have been truly disgusted with the quality of your service and must say I feel cheated. Can any responsible Indigo personnel explain why I was cheated?? Its pretty concerning the way flight fares spike for a moment and then become normal again. After submitting the payment my ticket was not booked on goibibo as they said that the airline has increased the fare by Rs 1971after I made the last click on the payment gateway. Original Fare: 5807 INR but I end up paying 7563 INR, GOIBIBO sends me a additional link to pay additional RS 1971 to book the tickets. Attached is the PDF file Mr. Arora from GOIBIBO sent me over email as I wanted to confirm the new fare. Below is a screen shot of https://book.goindigo.in/Flight/Select and I have some questions for the Indigo folks. 1. Why did the fare spike just for that moment when I was booking it ? Is there a dynamic reason in spike of the fare ? How do you manage to restore the fare back to original after the customer has completed the transaction ? Was this information helpful? | |||||
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