Indigo Airlines — suo moto change of travel date by indigo.

I alongwith my wife were booked by flight 6e164 ex bengaluru to jaipur on 22/11/2017 on 19/7vide pnr zf2nut, but on 2/10 it was informed telephonicaly by airlines that my booking has been shifted to 1/12 without giving any reason. I had to per force buy another ticket by cancelling previous confirmed booking vide pnr he76mt ex bengaluru to jaipur by flt 6e469 and pay at much higher price. Is it the way indigo behaves with its customers? I have decided not to travel by indigo flights in future. Shame on indigo.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir, I booked indigo tkt 1 month before. But due to unavoidable circumstances, I wanted to reschedule my journey 2 days after the booking date. I intimated the airline 25 days before. But their rescheduling charges are so exorbitant around 2250 rupees. I am a student and in shocking state
You people can't solve the issues, you all are frauds. just be honest and don't take money without any reason.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5609
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information