[Resolved] Indigo Airlines — ticket got cancelled without my knowledge. | |||
This is really frustrating when you come for check-in to the airpot and found out you ticket has been cancelled. Where i have not been informed not my agent of cancellation. After hours’s of discussion with prab keevat, lijo jose and indigo customer care (Hyderabad indigo support) i came to know my ticket was cancelled using web and email address changed as well for my ticket. I was not aware of any this nor it was not from my end. I was about to board 10.05 pm flight to pune but my ticket has been cancelled i had to book new ticket for 2:30 am. Note – i would like to know complete information about how and why my ticket is cancelled without my knowledge. This is very serious for me. I expect prompt reply for this and facts to report this fraud to police asap. Pnr no – chqwya (12september 2018) Flight – 10:15 am (Hyderabad pune) Was this information helpful? | |||
Oct 16, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 14, 2018 IndiGo Customer Care's response Hi, We are sorry to hear about your experience. As checked, our customer relations team is working on the concern. Further, you may wish to write back to the same email id. Regards, IndiGo Team | |||
1 Comment | |||
Comments
53%
Complaints
5610
Pending
14
Resolved
2885
View all 5610 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
My name is Shriram. I am based in Bangalore. I faced the same exact issue last week. Can we connect?
Best Regards,
Shriram
We understand your concern and request you to please share the screenshot of the confirmation email or sms you must have received after cancellation.
Regards,
Team IndiGo