[Resolved]  Indigo Airlines — tkt cancelled by indigo

Address:	560102
Website:	Indigo

Dear sir/madam,

I ca n panduranga rao nallam booked indigo flight from rja (Rajahmundry) to blr (Bangalore) through make my trip.

Sector - rja (Rajahmundry) to blr

Date of travel - 14/03/2018

Agent - make my trip

Airline pnr - t81j6l

Passengers -

1. Apurupa nallam - adult

2. Panduranga rao nallam - adult

3. Purvi veer nallam - infant

I have cancelled the tickets from make my trip app (Partial cancellation) on 13/03/2018 morning due to sudden cancellation various indigo flight for

1. Apurupa nallam - adult

2. Purvi veer nallam - infant

As i don't want trouble mt infant.

I called indigo call centre on on 13/03/2018 evening around 8.30 pm to enquire flight status from my mobile no +[protected] and i shocked to know my ticket was cancelled and i got a message that ticket for panduranga rao nallam - adult also.

Since, then i called various time indigo and make my trip to find out what is happening. After long waiting calls dropped several times. From night 10.30 pm to till 2.30am, i was calling customer care to find out what was happened. Each time, executives were different answers from indigo and make my trip.

Finally it was informed that ticket cancelled from web site. I was not cancelled ticket or not even tried to login to indigo. Make my trip was saying that they were no way concerned with cancellation of ticket for panduranga rao nallam. Indigo is not giving clarity how ticket got cancelled with out the knowledge of passenger or agent and entire fare was forfeited.

Left with no choice, i booked another ticket with indigo fh7ksn by paying rs. 3, 584/-

I had not cancelled my ticket but indigo is putting the blame on me.

Request you to kindly enquiry the issues and refund rs. 3, 584 which i was paid for fh7ksn

Thanks n regards

Ca. Panduranga rao

+91 [protected]