[Resolved]  Indigo Airlines — travel bag damage twice

Address:

Hyderabad, Andhra Pradesh, 500016

22nd june was travelling back to hyderabad from coimbatore with pnr no: wdm82f. My bag has damage during unloading. I had informed to indigo team/help desk at hyderabad airport. Accordingly i have filled one claim form which was given by indigo and submitted required documents. File attached. But no any response till date. 2nd time again bag handle was damage on 6th of july indigo help desk has confirmed i will get rs1000 food coupons (Indigo help desk has taken photos, mob no:[protected]) against this damage. After my continuous follow-up there is no any reply from indigo representative (Phone no already mentioned). I think you people don't have any responsibility towards customers. Please confirm the status on my mail id-vikrant. [protected]@in. Abb.com