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[Resolved]  Indigo Airlines — travel certificate

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : k1767l
Email address : [protected]@gmail.com
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Jul 14, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
IndiGo Customer Care's response Hi,

We tried searching for your booking through the combination of details given by you. However, we are unable to pull out the details. Therefore, we request you to share IndiGo airlines booking reference/ PNR number which is a six-digit alphanumeric number so we may look into it.

Regards,
IndiGo Team
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Comments

I lost my board in pass and is need for a travel certificate for submission to office. In the website it shows error. Kindly email a copy of the same.

BOOKING REF: D9I2WV
EMAIL: sreesan.[protected]@gmail.com
Reply
IndiGo Customer Care's response, Jun 13, 2018
Verified Support
Hi Sreesan,

We have forwarded the travel certificate on the registered Email i.d.
Kindly let us know in case further assistance is required.

Regard,
IndiGo Team
Dear team,

Below is are my details

Booking id : NF[protected]
PNR No : K1767L

please provide my boarding pass/travel certificate ASAP.
Reply
IndiGo Customer Care's response, Jun 14, 2018
Verified Support
Hi,

We would like to inform you that the PNR shared by you is incorrect. Kindly share the correct PNR or flight details so we may assist you on this.

Regards,
IndiGo Team

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