[Resolved]  Indigo Airlines — travel certificate pnr jhjrxk and kewehd

I travelled on indigo flights 6e-958 and 6e-433 last year with pnr numbers jhjrxk and kewehd from mumbai to bagdogra and back in may 2018.

You will see that both the pnrs are for a consolidated list of 10 people. I needtravel certificates that 4 passengers from my family travelled on both flights. Since it was a booking through makemytrip.com i am not able to get travel certificate for :
1. Only 4 passengers
2. My own email address andrew. [protected]@live.com (Default address of [protected]@makemytrip.com is usable.

The 4 passengers are:

1. Sanya ravindra kedar
2. Andrew charles simoes
3. Marie fleur simoes
4. Charles francis simoes.

Please help me with the above travel certificates for both sectors.

I tried reaching your customer experience head but received no response.

Best regards,
Andrew
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Sep 16, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2019
IndiGo Customer Care's response
Hi Andrew,

Please connect with our customer care team at[protected] for assistance in this regard. Please be assured that they will assist you in the best possible manner.

Regards,
Team IndiGo
Aug 10, 2019
Updated by andrewsimoes
I spoke to your customer care and they were not able to help.
Verified Support
Aug 12, 2019
IndiGo Customer Care's response
Hi Andrew,

As checked, our customer relations team is working on the concern and will respond to your last mail soon.

Regards,
Team IndiGo
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