IndiGo Complaints & Reviews

I have booked the flight ticket from Singapore to Pune for the travel date 11th Aug 2022. After entering the Payment details via Internet Banking, the Indigo page showed the payment unsuccessful error. I tried again to book and then I received two tickets (different PNR) and two transactions of the same amount were made on my bank account.

Here are the PNR Details -
1) XSN4PN
2) GQ1T3A

I' trying to reach Indigo since 26th July. Sent emails, & messages on WhatsApp & FB messenger but no reply yet. Very frustrating.

I have made payment towards the Travel Certificate issuance.

Still Have not received the mail and the page is not moving after the booking reference.

I have even called the customer care. But they were suggesting alternative options not the resolution for this given issue.

I booked a flight on 18 august 22 but indigo airlines change my booking without my permission. Due to this change I going to lost more than 1 million business. Please help me for this issue

I did not get my generated travel certificate generated travel certificate as on dated 16.07.2022 my travel date 13.04.2022 kolkata to port blair
Plzz provide my travle cerificate on my registered email id. Urgentally

I have booked a flight on 4th Aug at 21:10 hrs from Hyderabad (RGIA) to Dulles International Airport (IAD) through the official Qatar Airways Website. My flight from Hyderabad to Doha is an Indigo flight partnered with Qatar. As I booked my flight ticket via the Student Privilege Club of Qatar, my baggage allowance is 23 kgs x 3 during check-in.

From Doha-IAD this is the baggage allowance. However, I heard that Indigo is charging extra money for the 3rd baggage. I do not see why that is the case as we have booked one flight ticket with Qatar for the entire journey assuming that the partnered flight (i.e Indigo) will have the same baggage allowance. We weren't even given an option to choose and it was automatically done.

Attaching my phone number and email ID in case you wanna reach out to me:
Phone no: +91 [protected]
Email: nainika.[protected]@gmail.com

I have booked a flight from Goibibo for Mumbai to Jaipur dated 6 oct 2022 pnr number QJ91MY
But I haven’t received my gst invoice
I have also gone through indigo website there also it showing error
Please give my gst invoice
Mobile number [protected]
Email :[protected]@gmail.com...

I had a call day before yesterday. she said she is calling from Aviation department Indigo Airline company airport authority's. she said they have some current hiring for Delhi and Lucknow Airports for Accounts department, Tickets department and customer support Executive.
After that she said all procedure till joining will be online. You have to share me your Document on the same number by WhatsApp. you have to share your Aadhaar Card, Graduation marksheet, and one passport size photo.
Then you have to wait for till tomorrow morning, first we will verify your documents, after verification your file will submitted to airport after that airport authorities will call you for interview session.
if you get selected in interview then we will provide offer letter and confirmation letter and application and then you have to pay a compulsory kit charges. After that i have shared my all documents. today i got a fake interview call after that he asked me to pay Rs. 1800/- for uniform and laptop. even they mail me some offer letter as well.
Please take a necessary action against this.
First call from Indigo aviation department lady ( [protected])
Second fake interview call from Indigo ([protected])

@indigo
@PMOIndia
@Gen_VKSing
@civilaviation
@AirportAuth @IndiGo6E @Reporte_Indigo Reported at 9.50 routine checkin was in progress. Due to fault of indigo staff at T1.
paid Rs 7500 extra for next flight to Leh frm T2. Mental harrasment caused to my family. My wife also lost golden ring worth Rs 50000 during transit from T1 to T2.
Tweet tagging minister of civil aviation and other concerned authorities already made. #tag by media house in progress.
If appropriate action will not be taken with the refund. A case will be registered with the concerned consumer court.

Sir I am received a call from Indigo airlines. she said that he offers job of air ticketing in Madurai airport and he asked to pay registration amount of Rs 2000. after many conversion I pay amount by phonepe on 4 transactions. after the payment I received there is an interview three types of interview first type of interview is online test and second type of interview is telephonic interview and third type of interview is face to face interview. they conducted and online test by using some link like this competition I attended and they said you are selected for online test now you are second test is telephonic interview and and attend that telephonic interview after one day they said you are selected in this telephonic interview. after they set you have a medical test so you have to pay 5500 for medical test on face to face interview day and also they send an appan medical appointment for face to face interview.I said I just not have much amount but they said you just pay initial amount. sir pay 500 in 2 transaction and Rs 1000 in next transaction. after the balance payment identified that was fake company. totally I have a photos and rupees so please sir kindly retrieve my amount and give to me I made a big mistake. official site of Indigo I understand that it was fake. pls sir kindly help me

I, Deepak Chowdhary, travelled Delhi-Nagpur on 5th July, 2022 by 6E-5018, Seat Number 19D, PNR: SPGEMG. However, I have kept an Electronic Kindle Reader in the back pocket of my front seat and forgot to collect when I reached my destination i.e. Nagpur. Can you please check and let me know if it is found in the aircraft? Would appreciate a reply in confirmation on email id [protected]@mpmindia.com. Thanks.

Well I booked a ticked on 19th April on indigo website and tried to pay the amount but due to transaction failure the amount got deducted via UPI using razorpay and ticked didn't got booked. Then after contacting indigo customer care they told that it would took a week to solve this matter and process the refund.

After waiting for a two weeks the amount was refunded via indigo customer care and a RRN number was send including...

I have lost my airbuds in the seat.no 10A in Indigo 6E-7213 on 21st July. The flight is from Hyderabad to Vijayawada during 18.05 to 19.20 hrs timing.

Pls let me know i[censored] can find them.

An air hostess naming Akriti Singh and A zonal manager north as he called himself triedcto cheat monetory and sexual way to me in the name of offering job without interview

Hi,

From Happyfares, I've made a flight reservation.

It was a flight operated by Indigo with PNR EKD9KS. Indigo cancelled my flight due to some weather issue. Why should I pay fees to HappyFares if it was canceled by Indigo?

I received mail from Happyfares that your refund has been processed. Details are -

Refund Description :
Ticket Amount Paid 8891.00
Airline Penalty 0.00
Happyfare Fee 600.00
Net Refund 8291.00
Payment Gateway Fee
(Non refundable) 0.00

Why should I pay 600 rupees for your error? Please credit my remaining 600 rupees.

I have mailed indigo for the same, they are saying that we have issued the complete refund, you need to speak with happyfares. I have mailed to [protected]@happyfares.in, but no response so far. Indigo doesn’t have any right on happyfares?
Please help me.

Thank you
Deepak Wadhwa
+91-[protected]

Indigo team,

We require immediate assistance regarding PNR number ONMGXM, Flight 6E 6019 dated 21st July from Delhi to Udaipur. Our checked in baggage found tampered and open and cash Envelope of rs 21, 000 was stolen from the same. The cash was stored in white envelope. Attaching boarding pass and other details for your reference. Please provide us with our luggage scan for further investigation.

Contact Details: Kamal Arora
[protected]

Hi IndiGo team,

Few of the folks called me they are saying like we are the consultants for the few of the Airlines and recruiting the candidates for the Airports. In the first they charged me 1000Rs for document verification process then after they had shared the appointment letter now again they are asking me to pay 4000Rs.

Here I am attaching the appointment letter and ID card details of one of the guy which they shared with me. Kindly please check and confirm is this genuine or not

IndiGo - Transaction Initiated but NO Booking Reference and NO Ticket Itinerary Received (Mohammad Basir Mohammad Idris) for AED 935 Payment (17.07.22 Flight)

Dear Sir,

Please do not forget to refund below amount within 5-7 working days as we did not receive the Booking Reference and Ticket Itinerary during the time of booking on my email for Mohammad Basir Mohammad Idris.

For almost 2 hours,...

Hi,
My name is Sandeep Shah.
I was travelling the Indigo 6E-426 Bangalore to Pune on 17th July 2022.
Booking PNR is GLG8PC
Booking id : NF7144GBL57Q91J59944
Seat no 30B
Departure time : 20:30hrs & Arrival time :21:45hrs
I seem to have forgotten my spectacles in the front seat pocket.
Requesting support for the same. Please let me know how I can retrieve it.

Hi Indigo Payment Desk,

This is to inform to you that i was trying to book Hyderabad to Madurai flight Date and Time: 21st October 2022 : 16:15 - 17:45 Flight no: 6E 6781.
during payment process after entering OTP there was an error message so i tried once again second time also errored out and later received SMS and Email from Bank saying amount got debited twice.

1st Payment Amount: 9031, Transaction ID: IIPX4O8TVk2W6R0nFp3Qvg
2nd Payment Amount 9431, Transaction ID: 9mgiF_vvnE_GHN3XosFhiw

Please refund both the amounts to source ASAP.

Regards,
Sanjeev

It is surprised to know that Indigo has NOT mentioned the E-Mail address of the customer care or the persons who are responsible of receiving enquiries/complaints. Only contact numbers are provided. The chat session always give the reply "I don't' understand"... pathetic! E-Mail is the quick and easy way of communication for people like me

We, 8 o[censored]s have a booking from Port Blair (IXZ) to Bengaluru (BLR) on 17 Nov. 22. I came to know that Port Blair airport is not operational from 15 - 18 November. Why did Indigo allowed us to book the tickets ?

As it is not our problem, if Indigo is unable to transport us on 17th November, We want to re-schedule the flight to Bengaluru(BLR) on 14th Nov, when the airport is operational (See the attachment) without occurring any loss to us.
The PNR are : VW93GJ (2 pax)
MT1FGX (2 pax)
GIH4PY (3 pax)
WRGBTQ(1 pax)

Please confirm at the earliest so that we can plan accordingly our hotel bookings in Andamans.