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IndiGo Complaints & Reviews

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Updated: Apr 1, 2026
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IndiGo reviews & complaints page 54

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K
Kathir Fantastic
Sep 5, 2021
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Address: Erode Tamilnadu

I Preetha P travelled from Indore to Bangalore on 5/9/2021 in indigo flight, flight no. 6E 703 seat no. 30 D infront of my seat I kept my book ( Book Name - The immortal of Meluha ) So I request you to found my book in luggage claim department, As soon as item found, we will recollect from the airport please let me know to the below contact no of Item found

Mobile no [protected],
[protected]

PNR No BQFTSH
IndiGo customer support has been notified about the posted complaint.
Hello, Ma'am

We are informing our team about your book. We will get back to you as soon as we have an update.

Regards
Shivangi Gulati
Dear Ma'am,

We believe our team has contacted and addressed your concern. Thank you!

Regards,
Team IndiGo
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    J
    James Pintu
    Sep 3, 2021
    Resolved
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    Resolved

    Address: Rajiv Gandhi airporr

    Sir I'm James I have applied for air ticketing in qukir so one person called me and said That u will get waklitalki I'd meals card and all for that u have to pay 2250then for trainig u have to pay 1550 so I paid then that person is not lifting call
    Oct 5, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Verified Support
    Sep 04, 2021
    IndiGo Customer Care's response
    Dear Sir,

    We would like to clarify that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

    Regards,
    Team IndiGo
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      J
      Jasliii
      Sep 2, 2021
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      Address: Kappanachi iringannur, kerala

      This is regarding job offer and money was paid for the security and terms all the documentations are with me and I need to be solved as soon as possible
      IndiGo customer support has been notified about the posted complaint.
      I have all the information and details and I will forward in the email I don't want to post in public space regarding
      IndiGo Customer Care's response, Sep 3, 2021
      Verified Support
      Ma'am,

      IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard.

      Regards,
      Team IndiGo
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        J
        Jasliii
        Sep 2, 2021
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        Address: Kayappanachi, Iringannur

        This is regarding job offer and applied for it. So many security amounts were taken from my side and documents given from authority based and no updates from 2, 3 days. This is a complaint and all the documents for verification is with me. I need a solution as soon as possible
        IndiGo customer support has been notified about the posted complaint.
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          D
          dasrubai
          Aug 31, 2021
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          I have paid the amount of 5109 /- to book my flight ticket from IXB-BLR on 23rd October 2021. The amount was deducted from my account but ticket was not booked. When will I get my refund?
          IndiGo customer support has been notified about the posted complaint.
          The transaction details are given below-
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            S
            Shanavas kk
            Aug 31, 2021
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            I am Shanavas from Kerala and I want to know, is there any recruitment has happening for ground staff in Indigo airlines? If yes, what is the registration fee and is there any training start from September 15th onwards?
            I am asking these due to a call from Indigo airlines pointing such offers.
            IndiGo customer support has been notified about the posted complaint.
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              K
              KamalMordani
              Aug 30, 2021
              Resolved
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              Resolved

              TO WHOMSOEVER IT MAY CONCERN
              I Kamal Mordani have traveled today(29/07/21) through Indigo Airline from Dibrugarh to Hyderabad via Kolkata, PNR NO. LPTI7X, flight no 6E6085(Dibrugarh-Kolkata) & 6E946(Kolkata-Hyderabad).
              During this travel I was carrying 1Lakh 50 Thousand Cash in my checked in luggage which was missing when I opened it as soon as I reached the hotel.
              To further note my luggage had arrived at the end with one other passenger’s luggage after a difference of around 10mins to all the other luggage’s.
              I would like to file an official complaint against this action to the airlines.
              Oct 1, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2021
              IndiGo Customer Care's response
              We are extremely sorry about the experience, Sir. Could you please confirm if it was reported to our staff at the arrivals? ~Team IndiGo
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                P
                Pavan255
                Aug 29, 2021
                Resolved
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                Address: Gurugram

                Hello, sir i am job apply through global aviation services ask money for reference number aftee 1 hour call received from indigo coustmer care ask reference number and then after take Personality telephonic interview and tomorrow received mail from [protected]@goindigo.in interview selected after documents verification complete by global aviation services and then no received mail mobile was switch off...
                Sep 4, 2021
                Complaint marked as Resolved 
                Its fake company 1st interview conducted and 2 nd interview not conduct and not respond calls and messages...
                IndiGo customer support has been notified about the posted complaint.
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                  M
                  Mohammed Aref
                  Aug 28, 2021
                  Resolved
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                  Address: Hyderabad

                  I have received yesterday a call from lady by +91.7830.1124.05 and she offered me a job from Airport Authority of India and she asked me to send my resume and my latest educational qualification and ID proof by WhatsApp +91.81.918 7.5379, i asked her that I'm foreigner and I'm about to complete my MBA in International Business by next month so she asked me to send the latest marksheet or college ID so i felt immediately its fraud call than she said will forward your documents to the HR after that she said that I'm eligible to get the job and they said tomorrow will make the interview with the HR Manager and today i have received the call from the same number and she contacted the call with another lady and she said that I'm eligible to work after asking few Questions about health issues and family policy then she sent me the offer letter and Bank account and asking me to pay 2500 Rs for Registration she said it's refundable amount after receiving the later i have checked it in Google and i found some complains about the same issue so thank God i didn't pay any amount bcz i felt there's something wrong going on and i just confirmed that with those people who had complained before, I'm so thankful and i wish IndiGo to take the right action with them so please don't let them steal other people money by your company name
                  Oct 3, 2021
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2021
                  IndiGo Customer Care's response
                  Dear Mr. Aref,

                  This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. We are highlighting this with our concerned team.

                  Regards,
                  Team IndiGo
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                    P
                    Palku8051
                    Aug 26, 2021
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                    Address: Pune international airport area,lohgaon,village pune maharastra- 411032

                    There are many such organisations those whoo are making fraud with the people on the behalf of ground staff hiring for indigo airlines . Firstly they ask you to share your documents and photos then they give there whatsapp number or on the mail id they sent you . After that they make a call ask that your profile is selected for ground staff aur work from home then they ask 2150 to genrate employee id that will be refundable on date of joining they say then they sent you fake payment slip that you had paid on and they will take one apptitude test as fake for 20 ques. Nxt day there will b telephonic interview and after that they ask for laptop security money 10800 the they send u uniform chart and ask for uniform money i.e 15400 with 18% tax that means 18500 total fr dress after that they ask u security money that is 30500 that they will refund after 45 days after all this procedure they will say that your laptop and dress will b dispatched by tommorow so for courier charges they ask you 48500 rs after ol this payment they won’t pick your calls
                    IndiGo customer support has been notified about the posted complaint.
                    Dear Sir,

                    This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. Further, we are sharing this with our concerned team. They will look into the matter.

                    Regards,
                    Team IndiGo
                    I have paid a lot of money so kindly please look into this matter. I m adding an image of person who did this to me.
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                      V
                      vinnu2556
                      Aug 24, 2021
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                      Preponement of flight

                      We had booked flight from Visakhapatnam to Hyderabad on September 5th, 2021 at 18:15P.M but yesterday we received a message that our flight got preponed and Departure by 17:35 P.M on same day. without our concern they just preponed for the sake of their business. we just asked them to reschedule to another fight after 18:00 P.M Hours as we have some important schedule on that day and not possible to catch the 17:35 hours flight. So we requested...
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                      D
                      DeepGoel
                      from Mumbai, Maharashtra
                      Aug 24, 2021
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                      Address: gurgaon

                      My 85 year old mother had to cancel her travel plans completely due to flight cancelled by Indigo. PNR XLG89J . on 24th july 2021 I was promised full refund as the flight was cancelled by Indigo.
                      I have received partial refund and a balance of Rs 1600/- is yet not received, nor there is any information about its status. Kindly do needful
                      IndiGo customer support has been notified about the posted complaint.
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                        T
                        Theappu
                        Aug 24, 2021
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                        Resolved

                        Hello sir I'm shivaraju n I'm from karnataka i recieved a message from quicker.. com that i am shortlisted for ground staff job and i[censored] r interested then call HR ROSHAN then I call him and he asked for application fee for job Rs550 & I pay her that amount and he sent me offer letter and then he return called me and told me that u have to pay Rs5000 for dress and Rs5200 for training amount and i paid total 23000 rs this will be refundable after training I'll pay all amount for getting job and my mother took this amount on interest @10% only for me and now they will not giving me a job and not pick the call please solve my problem sir /mam
                        I am belong to poor family and this amount had vry important. For my family in this pandemic please it's humble request to you sir/mam plss
                        I transfer this amount to Sir paid google pe account and I showed screenshots of payment in photos
                        Pls sir very poor family plese refund my money.

                        PLS SIR/MAM

                        MY ACCOUNT DETAILS

                        KARNATAKA BANK LTD
                        AC NO. [protected]
                        IFSC CODE. KARB0000470
                        NAME. SHIVARAJU

                        PLESE SIR REFUND MY MONEY 😔🙏
                        Oct 1, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 24, 2021
                        IndiGo Customer Care's response
                        Hello Sir,

                        Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                        Regards
                        Team IndiGo
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                          D
                          Debkumar Ghosh
                          Aug 22, 2021
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                          PNR: TKVM2J

                          I've booked a ticket with flexi. Charge were taken to provide tiffin but not got anything. When may I get refunded money?
                          Thanks
                          IndiGo customer support has been notified about the posted complaint.
                          Dear Mr Ghosh,

                          We regret to inform you that as per Govt regulations, no food & beverages are available on domestic flights shorter than 2 hrs duration. Please visit https://bit.ly/3iPQXjL for details. We request your understanding.

                          Regards,
                          Team IndiGo
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                            S
                            Sarvepalli Nageswara Rao
                            Aug 21, 2021
                            Resolved
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                            Resolved

                            Refund of seat charges

                            Address: S-501, ROHTAS PLUMERIA HO

                            PNR LM28SW 8/8/21 HYD-LKO for 2 passengers
                            1) Nageswara Rao
                            2) Shanmukhi

                            On 07/08/21, I tried to select seats for journey on 8/8/21 and paid the following 2 amounts through UPI mode

                            1) TXN ID 349f55611cab[protected] Rs.249.00
                            2) TXN ID c689c277d4f[protected] Rs.198.00

                            Both times the web-site went "HUNG" and failed the seat selection.

                            Ultimately, I took...
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                            G
                            Gunjan Sudha
                            Aug 20, 2021
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                            Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.

                            I have to pay all amount i want to refund amount because i have to cancellation this job apply i have to pay cancellation charges but he is not give refund money
                            IndiGo customer support has been notified about the posted complaint.
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                              Gunjan Sudha
                              Aug 20, 2021
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                              Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.

                              I have to pay 10, 200 but i have to cancellation memberships and subscription i have to pay cancellation charges
                              IndiGo customer support has been notified about the posted complaint.
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                                P
                                Pankaj Surendra Patel
                                Aug 18, 2021
                                Resolved
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                                Resolved

                                Address: Mumbai

                                Received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating that your documents are selected for interview. You have to pay 2500 for the reference id and interview question-answer sheet. I deposited money in the a/c which was given to me by raj malhotra.in the evening one lady from indigo took my telephonic interview.
                                Next day i received call from verification dept of indigo, guy named amit agarwal told me to deposit 7500 (Refundable) for the security deposit. I again deposit that money in the same a/c which was given by raj malhotra.in the evening i received offer letter from indigo. Next day amit agarwal again called me and told to deposit again 14700 for uniform for refundable as security deposit
                                I have to refuse pay they saying u have to cancel the job and get refund but u have to pay charges for that
                                First 3k then 5k
                                Then 8k and 13k.which i was submit lastly they say 19k for last but i didnot give to that
                                Fraud people names are Priyanka sharma, Amit agarwal, arushi khurana, and lastly Raj malhotra.
                                Please take strict against them
                                Sep 28, 2021
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2021
                                IndiGo Customer Care's response
                                Sir,

                                We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard.

                                Regards,
                                Team IndiGo
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                                  D
                                  Aug 17, 2021
                                  Resolved
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                                  Resolved

                                  Address: indigo

                                  Refund my money
                                  Sep 20, 2021
                                  Complaint marked as Resolved 
                                  IndiGo customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 20, 2021
                                  IndiGo Customer Care's response
                                  Dear dpatelraniya90,

                                  We request you to please share your PNR via private message so we may look into it.

                                  Regards,
                                  Team IndiGo
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                                    S
                                    Sharmishtha Sharma
                                    Aug 17, 2021
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                                    Hello,

                                    Hope you are well because I am not. I just received a call from the Apple service center saying the motherboard of my Macbook Air has corrosion and needs to be replaced the cost of which will be roughly 30k.

                                    I travelled from Ahmedabad to Lucknow on 8th August at 6:40 pm and landed at 8:45 pm. My flight number is 6E - 935. When I took out my laptop bag from the cabinet it was dripping wet, opened my bag to check my laptop but since there weren’t any droplets directly on it, I relaxed and left.

                                    I turned on my laptop next morning at around 11:30 am to realise that my laptop isn’t switching on and rushed it to the service center. They asked for a diagnosis cost of 2500 which I didn’t bother about but I just heard that I need to pay 30k to get this fixed even when the fault wasn’t mine.

                                    Please look into this and let me know what can be done about it. Given this is clear careless of your staff.
                                    IndiGo customer support has been notified about the posted complaint.
                                    Dear Ms Sharma,

                                    We are sad to hear about your experience with us. However, as per Conditions of Carriage, passengers are solely responsible for the carriage of their handbag/personal belongings and IndiGo will not be liable for any loss/damage of their hand baggage/personal belongings. We look forward to your understanding in this regard.

                                    Regards,
                                    Team IndiGo
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