Claimed

IndiGo Complaints & Reviews

2.7
Last updated May 14, 2024
Complaints 5612
Resolved
2886
Unresolved
2726
Quick Links
Statistics
Share
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sshubha
May 26, 2021
May 26, 2021
This thread was updated on May 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake and trapped job offer

Hi, I am Shubha, got call from Airport Authority regarding job offer. I believed and I agreed for all thier conditions. So finally lost so much money ( more than 3.5 lack)Now really facing trouble. No money and no job. Please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zubair Ahmad Dar
May 27, 2021
This thread was updated on May 27, 2021
Report
Copy

Quikr job fraud of air ticketing executive.

Address:Srinagar, Jammu and Kashmir

Sir,
With due respect, myself Zubair Ahmad Dar, I get trapped in a job fraud case where I submit firstly 34700 and secondly 20000. Mr. Vinod says he is a investigation officer of CII department. Mr. Rahul Sharma HR of Indigo works at Delhi, contact number [protected]. Now I request you please πŸ™πŸ™πŸ™πŸ™ solve my problem and return my money back. Please πŸ™πŸ™πŸ™πŸ™. I shared some screenshots too please check these also....
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sajinfns
May 26, 2021
This thread was updated on May 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund amount- RESZWB

Please provide an update regarding my refund.

I already emailed to customer support but no responds from them.

It's a big shame that as an airline company you need to respond customers.

PNR for reference - RESZWB...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dimpi Verma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recruitment fraud

I received a call from indigo airlines. There was one lady named pooja sharma who called me and explained me about recruitment process. She gave me the mail id of indigo hr and told me to submit my documents on that id. I submitted it, after few hours i received one confirmation mail by indigo stating that your documents are selected for interview. You have to pay 2500 for the reference id and interview question-answer sheet. I deposited...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
S
sumith guptha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indigo Airlines group booking partial cancellation

We have booked a group booking tickets by making a quarter payment. Due to the lockdown situation we have requested for cancellation 15 days prior. Where they have cancelled with 100% Forfeiture. Which is pathetic.

However when i reached out to [protected]@goindigo.in they are telling this cancellation policy is as per there website.

But their website doesn't mentioned such things which is misleading to customer:br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayuri Sawalkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not yet confirmed

I have book my ticket for 2 passengers for 23 rd May from Nagpur to Mumbai.
Through net banking sbi amount is deducted but ticket is not confirmed neither PnR is generated.Payment status showing as "payment initiated"
Very poor experience with indigo worst site.
I need confirmation or else give me refund afterall it's huge amount of 8262 rs....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kasundra himani
Report
Copy

Job offer at Rajkot Airport

I sent a documents on [protected]@goindigo.info and i got call from shrinivasan reddy hr head of indigo at rajkot airport.
I follow the procedure with below mails and paid 39000.
As per conversation with him i will get the courier of offer letter, uniform and bank ac details tomorrow....
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faizaaa
Report
Copy

Fraud money taken

A fraud company in the name of Indigo Airlines have taken money that is amount of 5500 and 6800 as luggage fees and tax fee. I am really worried, can you please help me out....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faizaaa
Report
Copy

Fraud money taken

Two person in the name of Indigo Airlines have taken my 5500+6800, they said it is the luggage fees and tax fees. Could you please help me out in getting my money back?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
beast gaming
from New delhi, Delhi
Jun 10, 2021
This thread was updated on Jun 10, 2021
Report
Copy

Refund not provided

Address:C-3-393-First floor C/o of Bs Bhatia

Dear sir/madam
Booking reference number[protected]
Pending since long please refund
Details below
Flight cancelled from Airlines side
[protected][protected][protected][protected][protected]

Your Booking is In-Progress with booking reference number : REF[protected]
Departure Flight

Indigo
6E - 2167
ATQ | 22:00br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
beast gaming
from New delhi, Delhi
Report
Copy

Refund not provided

Dear sir /madam
The flight Indigo 6E-2167 Amritsar to new delhi
and Flight no 6E-251 New delhi to guwahati dated 1-december got cancelled from Airlines side but still money not refunded
Total cost Total Price :β‚Ή 16221.00
Booking reference number Ref[protected]
Pending since too long please refund the money
Two passengers
[protected][protected][protected][protected][protected][protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha surendran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have got offer letter

I have got a mail from indigo airlines .I want to check whether it’s true or not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:68, ballygunge circular road ground floor, kolkata WB

Dear sir,

My self Shivnath sinha, My Fight details As below.:-

PNR no. -CW975W, flight no.-6E 7306, Flight timing 15:30pm from Gorakhpur to kolkata.

indigo staff at Gorakhpur airport are not allow to board on the plan, saying that "your RT-PCR negative report is invalid, Because 72 hours is completed".

I received my report yesterday evening i.e 07.05.21. and book a flight to coming...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viraja Shinde
Report
Copy

Fraud Job offer

I got fake offer of Ground staff job under name of Indigo airlines through shine.com. They demanded 2500 as registration fees, they send me some offer letter, test link which I'm attaching with this mail. After these letters which is signed by Shivam Malhotra that's why I thought it was genuine. But after paying registration fees they demanded 8000 more. Then I find suspicious and because I don't have enough money I requested them to refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rekha Gowda
Report
Copy

Complaining about interview call

I go a mail from indigo regarding my job confirmation. They are asking me to pay 460 rs for document verification. Is that is true?...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BHAAVAN
from Warangal, Telangana
Report
Copy

Fake job offered and payments

A person from indigo HR Dept. he introduced himself as Mr. Akash Bhatnagar (mobile no.:[protected]) and said he got my profile through Shine.com and offered a job in Indigo airlines Tirupati. and he said to pay a fees of Rs.2100/- for registration to (Acc. no.[protected], A/c Name: Indigo Airlines Pvt Ltd, IFSC Code: icici0001578) and he arranged a call set up for first round and after 3 days he again gave a call and said that for certificate...
+11 photos
Helpful
19 other people found this review helpful
19 found this helpful
Write a comment
Report
Copy
D
Dinesh Msd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Employee cheating Everyone

Hello sir, madam
I am dinesh from Tamilnadu, Indigo employee VARSHA BHATNAHAR, she is cheating Everyone tht she will Provide jobs in indigo airlines and taking money from Everyone, even i have given her 10000 for job verification, and now she is not responding any call any msgs. Please take serious action on her. I have all proofs of her....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthickumar1989
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Job offer

Website:Quikr

My name is Karthic Kumar. I was in search of jobs and I found a job on Quikr that Indigo airlines is hiring so I applied to that job. I received a call from HR Suhana, telling she is a HR of Indigo. Then she asked for money Rs.2, 040/- for registration then interviewed me online then she said that I’m selected and asked to pay 5400/- for document verification and asked to me send my certificates copy for verification. Later when I checked...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Palak Jain 9440
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Concern regards to my Jobs

To
Indigo


Hi This is Palak Jain here few I connected with one of you Hr Mr Srinivas Reddy [protected] and I have applied for Ground staff so is my Post is confirmed Please do update me me as soon as possible

Thanks & Regards
Palak Jain
[protected]
[protected]@gmail.com

Palak

On Fri, Apr 30, 2021, 11:22 Indigo Airlines wrote:
Dear,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Palak Jain 9440
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Concern regards to my Jobs

To
Indigo


Hi This is Palak Jain here fewdays ago I connected with one of your Hr Mr Srinivas Reddy [protected] and I have applied for Ground staff so is my Post is confirmed I also got the joining letter mail with the training form Please do update me me as soon as possible
Note below is forwarded mail attached to this with the email address

Thanks & Regards
Palak Jain
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy