IndiGo Complaints & Reviews

I booked my tickets on 12 Nov 2021 for me & my family for a round trip to Kochi & back on from 17-26 Dec 2021(PNR#HQK92H). The total value came out to be Rs 39992. I cancelled my tickets on 1 Dec 2021 which is 16 days in advance, I got deduction of Rs 26400 which 66% of my total fare. I am not sure I understand under calculation allows them to keep 66% of my fare on the account of me cancelling the tickets. I can understand if they keep 10-15% of ticket value since I cancelled the ticket.

Any complaint typing Indigo service

I've booked a flight from hyd to cjb and cjb to hyd. i've done they payment of rupees 11, 576. after the payment the page showed error. the money have been deducted and i got my pnr number but the booking has not been conformed. i request you to help me with this issue.

Yesterday, I tried to book ticket from trichy to Dubai by indigo mobile app(As a guest).Finally my amount deducted from my account and also today morning I received mail from CCAvenue for payment successful.But still i didn’t receive any mail or message from indigo for confirm the ticket.I tried to call customer care and spoke with them two time still I didn’t get any clear solution for this.please confirm

Missedplaced my black spec with cover.the cover is light yello soil color.pnr :MTI5NR
From kolkata to bangalore on 30 nov 2021
Time 14.40pm
Set number 9c
Name :Niraj Gupta
Mobile number:[protected]

I have booked ticket Chennai to Singapore on 11.12.2021, the amount was deducted my KVB account but I never Receive PNR number and Ticket Confirmation

My transaction ID is 17b7d597f4ca[protected]

Dear sir,

I have not received my baggage at airport.Pnr NQTFJK Flight no 6E9063 Named as sudhi mon sukumaran nair.passport no L4749217 .I traveled on 29th November 2021 from Mumbai to Bahrain.
Hereby attached the boarding details bag tag no also .This my Baggage tag no :6E[protected]

Kindly do the needful and request you to find out and get my baggage soon.

Thanks & Regards
Sudhi mon s
+[protected]
Sudhi mon s
Bahrain

While traveling in flight 6e784 on 28th November unknowingly I have dropped a valuable pair of earrings from my backpack. Kindly have the flight searched for the same.

PNR no NNTQKD
Sear No 26B

Hi, This is regarding the PNR no: HSE8TE.
Passengers name Priya K T and Thanvi Pratheesh, Travel date 29/11/2021 8:10 pm.
Passenger named priya was unable to travel on that date so we tried to cancel that passengers ticket. But even after ticking that passenger and cancelling, the whole ticket got cancelled.
Now I had to book a fresh ticket for the other passenger and incurred a loss of around 16000/-.
Kindly advise if there is any way I can get my loss compensated.?
Thank you

I applied on freshersworld. com for job,
I got text message that I have been shortlisted for ground staff job in Indigo Airlines. After that, they whatsApp me to share documents and Rs 1700 as registration fees.. I did what they said,
Then they said I will received a call from training staff and they asked Rs 6000 for security purpose which will be refunded in salary.. But now they are not picking up my calls and not even reply on whatsApp

Hello,

I booked a return flight via Indigo earlier today. Departure date 14th Jan 2022 arrival date 17th Jan 2022 for 2 passengers. I paid via Google pay. The transaction was successful but I didn't receive the ticket confirmation, when I call Indigo they are unable to trace my booking and are of no help.

I received call from a man who told me that he is an employee of airport authority. And he asked for amount of 1850 and then 6523 rs for the interview rounds. And a fake training Letter he gave to me. I want my money back. Im attaching his number and interviewer number and screenshot of payment, i want these people to be strictly punished. Please help me.

I was on Flight No. 6E 193, PNR:JWKMWD, Seat No. 5B, from MAA-HYD 7:40pm (Traveller Name : Abha Jajoo). I forgot my iPad (in a brown cover) in the seat pocket. Request if Indigo Team could confirm how can i get the possession of the same. I'm a frequent traveller with Indigo, Awaiting a prompt response. Thanks!

Dear Indigo,

I am really very much disappointed with you and your management team. I have planned a trip on my 1st wedding anniversary to portblair and just because of your poor airlines and services...My planned got cancelled. On the big note you people were not even concern to provide us some other option... Refund should not be in options for a full fledged plan.

Just because of wrong management/managing team, i have to gone through a loss of around 2 lakh rupees including hotels booking, return flight tickets and other expenditure. I belongs to a middle class family and you people has shown no respect for us and our feelings.
I am a simple women not a celebrity and i understand there is no look around on a Simple women's request and complaint.

Please return my whole expenditure.

Flight PNR# JLHCUZ
Delhi to port Blair date 25th nov 2021

On 24/11/2021 during flight from Amritsar to Mumbai via Delhi the luggage with tag no [protected] was damaged beyond any repairs

I traveled in indigo 6E 804 Port blair to Chennai and then to Bangalore(6E 6381). My PNR# is SEPBQR, flight was at 01:25 pm yesterday (22nd Nov, 2021). I was travelling with an Infant. I had iWatch and other personnel belongings in my checkin luggage. while scanning the luggage, i was asked abt the watch and i saw them sealing the bag with blue tag. I got the luggage back after landing only to find out someone had opened the bag and stolen the iWatch . It is obviously been done by either airport authorities or indigo employees and if they have to blame someone else for this act it would in turn prove their worst security for customer's belongings. I can't think of anything more unprofessional than this. We pay a full amount and board the flight being relieved of our worries of the luggage which supposedly is been taken care by the airlines. I believe for such a hideous act, even a full compensation does not suffice. Please provide me a solution to this before I could take any further action against it. This is so not acceptable.

Hey Team,

My friend lost her passport today on the flight from Mumbai to Kolkata. Please reach out immediately to get it back. Flight Details: 6E6014, Mumbai to Kolkata at 6:30 AM on 23rd November. Her Seat Number was 6D. Please reply as its very urgent

Phone: [protected]

I struggled to get information of flight on Indigo Website for more than 3 hours. After lots of struggle, I selected a flight, but Payment gateway is shut down

A payment of ₹14, 079 was confirmed by Interglobe aviation limited for an indigo flight booking having transaction id : dabe0545f4e[protected] on 23rd October 2021. The money has been deducted from my account but transaction failed and I did not get any bookings either.

Since then, no money has been refeunded back to my account. Please look into this.

Hi
I faced worst customer service and rude behaviour from one of the Indigo staff who was at the luggage checkin counter at Kannur International Airport today. He was completely rude and did not have any idea how to respond to customer query. It is like you are using free services to fly. I doubt if I should use Indigo ever. They feel that they get talk ro tje customer in whatever they like and still no action would be taken against them