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IndiGo Complaints & Reviews

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Updated: Apr 1, 2026
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IndiGo reviews & complaints page 58

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S
Sayyada Zoyaa
Jun 23, 2021
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Hi mam/sir...!
Can uh plz help me in finding this is true or fake
Thanku
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    Sharan sbs
    Jun 22, 2021
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    Address: Chennai

    They called me that your CV was shortlisted for airticketing in indigo airlines and told to pay 1500to register the test after conducting the interviews told to pay 7500 ..they said all the amount will be refunded on the date of joining …I asked for what purpose are you collecting this amount ..they said background verification
    Aug 6, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Jun 22, 2021
    Updated by Sharan sbs
    I had paid 9000..kindly indigo customer service take action on them
    Hello Sir/Ma'am,

    please be informed that IndiGo never charge any fees for conducting interviews. Please do not make any payment in response to the same.

    Regards,
    Team IndiGo
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      sandy2vish
      Jun 22, 2021
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      I have ticket cancel in 3rd may but still i am not receive my refund many times i called but only giving date no refund
      can u help out this issue from flipkart
      sandeep
      [protected]
      IndiGo customer support has been notified about the posted complaint.
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        Vedant7777
        Jun 21, 2021
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        I received a fake call letter from hr.[protected]@aol.com and they asked me to pay 2100 as security deposit which they would refund at the time of joining.
        Please help me and file a complaint against them.
        IndiGo customer support has been notified about the posted complaint.
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          Misnana
          Jun 19, 2021
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          I had booked an Indigo ticket today ( 19 June 2021) for my travel from Kochi (COK) to Indore (IDR) scheduled on 03 July 2021 via the official Indigo site. Payment was deducted but no booking confirmation was given to me. Neither via email nor via WhatsApp. I have the screenahot of succrssful payment confirmation via GPay. Please resolve the issue.
          Flight No. 6E 304, 6E 6915
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            Bddy
            Jun 19, 2021
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            Address: Visakhapatnam

            I have booked ticket 2 month ago after pandemic situation Imy trip is cancelled but still no refund after 2 month pleases refer it I attached my ticket
            Jun 19, 2021
            Complaint marked as Resolved 
            Not solved
            IndiGo customer support has been notified about the posted complaint.
            Dear Sir,

            As checked, the refund after applicable cancellation charges has been processed from our end on 15 April 2021. We request you to please get in touch with your travel agency to claim the same.

            Regards,
            Team IndiGo
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              chirag kalariya
              Jun 17, 2021
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              Hii I received airline ground staff requirements in my timesjobs acc and I applied for the same ...there is only one mobile no. and no any other information like email so I contacted and they asked me to submit my resume on that no. I did the same nd today I received selection message and they asking for my documents so I send it but at last they mentioned that they will do police varification and for that I have to pay 720 INR so that they will inform me whether I'm selected or not after police varification...nd they using name of Indigo airlines...so what should I do? Is there any kind of police varification charges for job in Indigo airlines??
              IndiGo customer support has been notified about the posted complaint.
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                Satyaki B86
                Jun 13, 2021
                Resolved
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                Address: Hyderabad - RGIA Airport

                My wife booked a flight from Hyd - Mumbai on 3rd June 2021. The flight was 6E 5732 and PNR HQ97NH. We gave the RT-PCR sample on 31st May and were informed by the path lab, that the reports would come the next day i.e 1st June. With this, we were within the 48 hrs window of the RT PCR test. However, we got the report on the same day at 11:37PM.

                My wife was 21 weeks pregnant and was travelling alone. The Indigo staff refused her boarding and said reluctantly that if the report would have come after 12AM, they would have allowed her to board the flight.

                Indigo is a good carrier, and have always liked it, but this behaviour was simply awful and disheartening. They made her do a test again, and gave her a flight at 6.30 PM that same evening.

                My question to indigo management is:
                1. if something would have happened to her as she is pregnant, would the airline staff have taken the responsibility for that.
                2. How can a passenger control the timings and delivery of results that are provided by the pathology lab? If they give it before the scheduled time, is it my fault?
                3. This check should be done at the check-in counter. She did the check in and was waiting at the terminal. Had this been done at the check in counter, she would have got enough time to get a test done at the airport itself, and get the results. The reason I am saying this is she was at the airport by 7, and the flight was at 10.30. The second test was done at 12PM and the hard copy was given to her at 2PM. So just 2 hrs to get the report. Had she been told at 7am when she arrived at airport that the rt-pcr is not valid, she could have done the second test, and got the report by max 10 am and boarded the flight.

                But this was negligence by Indigo, and you made a pregnant lady wait in the airport where she was more susceptible to get the virus. This is not expected, and I want the Indigo management to answer this for me.
                Aug 6, 2021
                Complaint marked as Resolved 
                IndiGo customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2021
                IndiGo Customer Care's response
                Dear Sir,

                We sincerely apologise for such an experience. Our team will be calling you shortly on the registered number to discuss this in detail.

                Regards,
                Team IndiGo
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                  S
                  Shashikant1986
                  Jun 12, 2021
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                  I have booked veg meals with PNR LFHGNL for my sister and 5 yr old nephew for this 5 hrs journey. Indigo has given worst experience, my nephew was hungry and they haven't served meals for this long hrs Journey. Its inhuman.

                  I will go to consumer courts if this is not addressed.

                  Regards,
                  Shashikant Mishra
                  IndiGo customer support has been notified about the posted complaint.
                  Dear Mr. Mishra,

                  We are so sorry for your experience. Could you please share your PNR so we may this and assist you further.

                  Regards,
                  Team IndiGo
                  Shashikant1986's [Complaint's author] reply, Jun 15, 2021
                  Will I get any response on this?
                  I have already mentioned the PNR in my initial comment.

                  PNR : LFHGNL
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                    A
                    Altaf mohiuddin
                    Jun 10, 2021
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                    Address: They told that the company was from Delhi gurgaon

                    Sir i would like toh complain about a fake call for job offering in RGI airport hyderabad for the position of air ticketing. They first asked me to pay 2000/- amount and then they are asking me now to pay 7000/- for certificate verification process as of now i can't take any risk of paying as my financial conditions are not good i would like you to take strict action against this type of fraud calls and job offerings. This is the contact no. From which this job offering has came to me NEHA VERMA = +91 [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Dear Sir,

                    We would like to clarify that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                    Regards,
                    Team IndiGo
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                      J
                      jpreddy syamala
                      Jun 9, 2021
                      Resolved
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                      Fake job offer

                      Address: Fake job company adress: Tower C, Level 1 Global Business Park, Mehrauli- Gurgaon Rd, Gurugram, Haryana- 122002
                      Website: [email protected]

                      That I received a call who offered me a job in the name of Indigo Airlines.

                      That the number which called me was [protected] HR Shreya Bansal called me on June 4th 2021 via quikr jobs.
                      That she asked if I’m interested in airport jobs then I have to send your marks list in whatsapp.

                      That then I sent it and she again called me and informed I’m qualified.

                      That then I have 2 interviews,...
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                      jpreddy syamala
                      Jun 9, 2021
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                      Fake job offer

                      Address: Tower C, Level 1 Global Business Park, Mehrauli- Gurgaon Rd, Gurugram, Haryana- 122002

                      That I received a call who offered me a job in the name of Indigo Airlines.

                      That the number which called me was [protected] HR Shreya Bansal called me on June 4th 2021 via quikr jobs.
                      That she asked if I’m interested in airport jobs then I have to send your marks list in whatsapp.

                      That then I sent it and she again called me and informed I’m qualified.

                      That then I have 2 interviews,...
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                      Resolved
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                      Resolved

                      Address: Gurgaon Haryana

                      Sir I lossed my money by the fraud hr rahul sharma he created a application biodata and he collected by the online transaction so please refund my money as nu as possible please actually Im doing a online transaction RBL bank
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Dear Sir,

                      Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                      Regards,
                      Team IndiGo
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                        Saurabh Vyawahare
                        Jun 8, 2021
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                        Resolved

                        Money scam and fraud joining letter for indigo airlines company as security incharge

                        Address: DLF Phase-ll ,P4 Gurugram Haryana 110038

                        My name is saurabh vyawahare living in pune.one day i got a call from Global air services gurgaon delhi.in that call that they say you are selected for security incharge in ground staff department. first they they say for registration process you have to pay only 2500rs.they give me their google pay no. and after this transaction they give me receipt of 2500rs.which is i am attaching in photos section.after paying that my telephonic interview...
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                        bhanuBhavana7
                        Jun 8, 2021
                        Resolved
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                        Resolved

                        Address: Bangalore

                        I applied for job of ticketing executive last week on indigo airlines via Quikr then the HR of Quikr India Pvt Ltd called me and said to deposit the amount of 2200 to take the interview and said if I didn't selected in interview it will be refunded with in 24 hours I didn't selected the amount also not refunded till now bit's already been 5 days till now.so please take a action regarding that.we need that amount very much 8n this situation.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Ms Bhavana,

                        We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard.

                        Regards
                        Team IndiGo
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                          Kannan tak
                          Jun 8, 2021
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                          Address: Coimbatore

                          Our PNR no:CQKK9E ticket CANCELLED 17.05.21 but still Refund Amount not added in our account kindly confirm .
                          IndiGo customer support has been notified about the posted complaint.
                          Very long pending for mail reply 5 to 7 working days only 22days going
                          Still any reply not received
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                            Abhishek Nirwani
                            Jun 8, 2021
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                            Resolved

                            Hello
                            I'm abhishek Nirwani .I was got call from indigo airlines they shortlisted my name and said to pay 1800 registration +5000 crp verification +13500 training fee in this training fee I paid 6570rs.after that I didn't joined the company .Later I asked for refund because I had dought it's fraud .I paid total 13500inr .Now asking to refund my amount from 2 months they are not replying and recently HR head Named rahul sharma asked to pay 1500rs that also I paid .They are now not responding . and saying like will pay to you tommaro, after one week like this .They saying the same since 1 month .All document screenshots shared below . His photo also shared below .and his mobile number [protected]. Please help me from this situation .
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            IndiGo customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 19, 2021
                            IndiGo Customer Care's response
                            Dear Sir,

                            Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI. Also, be assured, we've raised the matter internally with the concerned team.

                            Regards,
                            Team IndiGo
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                              Ritesh Vishvkarma
                              Jun 7, 2021
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                              Address: Delhi

                              Refund money in my account
                              IndiGo customer support has been notified about the posted complaint.
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                                Petepont
                                Jun 7, 2021
                                Resolved
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                                Resolved

                                Offer Fraud Job-Air Ticketing

                                Address: Community center-2 Mayur Vihar Ph-III , Chowkbara -New Delhi-110096

                                Dear Candidates,

                                We would like to inform you that your job has been confirmed in INDIGO AIRLINES, Location in DEHRADUN. (JOLLY GRANT AIRPORT) . So kindly complete your AIRPORT AUTHORITY OF INDIA SECURITY procedure, Rs 32, 990/-. So don't worry about that kindly complete this procedure.

                                This is your Refundable Amount On visiting Time.

                                You have Already Paid Amount - Rs. 2150+ 5250+12990+22500 =...
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                                Mdfurqan
                                Jun 4, 2021
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                                Address: Umar colony nanded 431601

                                My name is Furqan
                                I am from nanded Maharashtra 431 601
                                I got a call on February 1. I was told that you have been selected by Indigo Airlines for the ticket executive. For which you will have to pay an application fee of Rs. I paid the application fee. Then I was told that you would be interviewed. I was interviewed. And I was told that you would be selected for the interview. Then I was told that you have to make a job agreement with the company. In which there were 3 agreements. 5 years 15 years and 30 years. I chose a 15-year agreement with a fee of Rs. 15, 200. I believe this is an Indigo Airlines job offer. Then I was told that in this agreement you will not be able to leave the job for 15 years.Then I was told that you would be told by mail when to join. I get a mail and it mentions that you have to join on May 12th. I desperately needed a job then. I couldn't stay that long for the job. I told Priya Verma that I could not stay for such a long time for the job. I said I had to cancel the process. And I want all my money back. Because I had borrowed all the money from others, I had to repay all the money soon. Priya Verma said that your entire amount will be returned. But it will be on May 12. I begged him to give me my money back but he refused. I was patient. I received a call from Priya Verma on May 7 asking me to refund your amount.For that you have to pay Rs. 3000 to the company. I paid 3000 to the company that I will get my money back. But as soon as I paid the amount. Priya Verma closed her number.I have paid a total of Rs. 20, 500 to the company. I request the company to help me and give me my money back very kindly. And I will be grateful to the company.
                                She give mail Id : [protected]@gmail.com
                                Priya verma no : {[protected]}
                                {[protected]}
                                IndiGo customer support has been notified about the posted complaint.
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