IndiGo Complaints & Reviews

Dear Support, I have booked tickets having PNR NGV96P on Indigo airlines having journey date on 10th June, 2020, but due to Covid 19 pandemic the flight was cancelled by Indigo itself and they provided me a credit shell valid of next 1 year that is it should be valid up to 10th June 2021.

Now, I am willing to reschedule my booking using the same credit shell and I am supposed to book this ticket from Yatra.com as the earlier booking was made on Yatra.com. I went on to all bookings sections of my website and opted for a refund instantly to Yatra wallet so that I could initiate a new booking on the same name and on the same route.

Please solve this issue asap so that I can reschedule my booking else all my hard earned money would go just for nothing which is a huge loss for me.

Please do the needful,
Regards,
Sourabh Das
Ph [redacted]

Naku driving job kosam ani call chesaru meku driving job istham Shamshabad air port lo dhani kosam security deposit cheyali joining roju refund istham ani cheparu total amount 10800 thesukunaru kani inthavaraku job ledhu nenu call chesi adiganu me amount refund istham ani cheparu kani intha varaku evaledhu call chesthey response kadem ledhu so please help me

Hello consumer care response please refund my amount back please 2550
This made fraud work give job opportunity I paid amount but they not respond anything

They are fake and fraud . They ask for money again and again for their nonsense activities. They say that they will provide employee id and training letter after getting huge amount of rs 8650/- . I request everyone to be aware of such fraud activities. I also request AAI to take severe action against such fraudulent practices.

While travelling from Udaipur To New Delhi thru Indigo flight no.6E 2263, dtd: 28.02.2020 I was sitting on seat no. 14C which was reserved in the name of my mother Gaytri Devi and my seta was 10D where my mother was sitting and my name is Vivek patwari. I was carrying my Samsung A 50 mobile along with my other 2 mobile phones. Just few days back I had changed my mobile and earlier I was using this mobile only. I had to carry this along as some of my important datas and apps were loaded and it was easier to handle with it. This mobile did not had any Sim in it and I was using it for any bank transactions and other mail checkings. Somehow I took it out at the Udaipur airport for some work and by mistake left it in the flight. If by any chance anyone from Indigo or the airport authorities at Udaipur retrieve it or can be found in the Lost & Found department it would be of great help.

My Contacts
Vivek Patwari
Mobile no.[protected]/[protected]

Dear sir,
I am HARSHADAI have a complain to fraud job. Sir first of all I searched a job in Quikrs job then I completed form fillup then they call me after 10 minutes on this cont.no[protected] that you are interested in ozar Airport nashik, indigo airline as a HR DEPARTMENT EXECUTIVE.I said yes and what about sallary. She said 40k to 50k approx.Then I interested in this job.
she sent me mail indigo airlines joining report form and I fillup and reply him.They took me2215/-rupees by phone pe and paytm on this BANK AC NO [protected] for my all document verification. and then another call and sent me mail 8640/- medical charges took me on this same ac no. and then another call demand 13600/- for dresses uniform for me.and This is done because I belived him.And then job is fake and his contact no.is .[protected] name SATYAM BHARGAV I have all proof of his mail and screenshot of paid amount and call recording.
Now I want to return of this amount and your coperate. Please do quick action.
I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 25000 paid by me.

Thanks and regards
ADVERTISEMENT

Hi all,

Today I got an email from [protected]@goindigo.in. Which I considered it is valid email and account details as below
Bank Name- BOB
A/C Number- [protected]
A/C Name- INDIGO AIRLINES
IFSC Code- BARB0MANESA.

Since it seemed valid I did send the amount. However, later my friend said this is fake and should website. Due to covid I lost job and I pledged my engagement ring and paid 2500rs and now I am worried. I told my to be wife That I am getting job at airport as ground staff.

Sir,
I Mr Premsingh boarded an Indigo flight on 1st March 21 from Chandigarh Terminal Departs. 12:05 flight number 6E 264 A 320 to Mumbai Terminal (T2) arrived 14:50
We were given covid-19 safety cloth for wearing which I have rerturned at mumbai(T2) in arrivals. Unfortunately while removing the covid safety cloth's the Golden "Kada" which i was wearing got removed with the covid-safety over coat.
I therefore request you to Return me the "Golden Kada " If found by your staff as the same is having religious and sentimental values for me As i am sikh by religion.
Kindly look into the matter and do the needful

BR6FQR------
Due to Covid 19, my international Flight Cathay Pacific on[protected] from Shanghai to Hyderabad (CX367 and CX649) is cancelled by airlines.

So, I request you to cancel my Makemytrip booking Hyderabad to Bhubaneswar PNR# BR6FQR on[protected] and oblige.

I have booked another ticket from Guangzhou to Kolkata on same day[protected] PNR#JLU73D, to continue my travel from China to India.

BQU9KR ----
Due to Covid-19 situation, My flight Srilankan Airlines from Shanghai(PVG) to Hyderabad(HYD) is cancelled. (UL-867 on[protected] PVG-CMB-HYD). Attached ticket for reference.
So, I cannot be available in Hyderabad on[protected], I request you to help me to cancel My Indigo Booking from Hyderabad to Bhubaneswar PNR# BQU9KR, with minimal fines possible from your side .
Above Bookings were done from makemytrip.com Booking ID - NF[protected].

Sir I had booked a ticket for Indigo flight from a travolook app whose PNR no. GN5S6N which was canceled later, then came in the option that you can take another flight or refund, so I clicked on the refund, which should have arrived in 7 working dates but you have not yet received your check. Please and please refund the money as soon as possible. Thank you..

Dear Indigo Partner,
I would like to inform you that i have booking with indigo dt. 30.03.2020 from new delhi to goa...but due to covid 19 flight was cancelled.
PNR : SEG7TL
so my refund was initiated and it's shown status completed from last 2 months but i didn't get any refund and in mean while i continuously follow up with the indigo customer care but there is only one response every u will get money in 3-4 working days but nothing received from last two months. it is very disappointed.

For the last 3 months, indigo airlines is mentally harassing me. after so many calls and the document which they wanted they still playing

I received Message from unknown number that my profile is shortlisted.
To pay 2500 as Registration fee, and 6500 as Hostel and other fee its totally Refundable.
And i will attach the letter For your Reference.

Job...

My PNR number VDRVY
I travel by indigo flight by above PNR number from Udaipur to Mumbai on 19th February 2021.
My baggage were damage by airline and they issue a not and voucher for Rs.2000/= and tolled me, you get the voucher code by email.
I am not getting any email from Indigo till date.

Kindly do the needful.

Regards,
Ronak Shah

I got mail from indigoairlines.[protected]@aol.com
After that i check mail id from my friend which is employed in indigo airline he said me truth.
The fraud person mail me as like as following...
Dear Candidate,

Greeting for the day from Indigo Airlines,

We are informing you that your profile has been selected online.
Your code IND773589
We are informing you that your resume...

Hi,
I am Ashay Gaur. I booked Indigo flight for my journey Jaipur to Delhi on 19th Feb 2021 with PNR TLIPVJ, flight no being 6E 203. For 270 kms from Jaipur to Delhi which can be covered even by road (spending Taxi fare of INR 3600), I deliberately chose to fly by Indigo spending INR 13104 for myself and my family. My reason for travel by air instead of road was:-
a) Safety from Covid as I found cabs in Jaipur and Delhi not taking adequate sanitization precautions
b) discomfort and fatigue caused by road travel
c) delay caused by Kisan Aandolan on Jaipur Delhi highway
d) had to catch another international flight from Delhi to Bahrain for which my reporting time was 7:00 pm on 19th Feb 2021.
Above reasons prompted me to book air travel even though it was so expensive as compared to road travel. On the morning of 19th Feb 2021, like a prompt passenger, I reached Jaipur Airport at 9:30 am to catch my Indigo flight to Delhi at 12:15 pm. However, I was told by Indigo staff that the flight was delayed, and that the revised departure is 12:50 pm. Then I was told that the revised departure is 01:45 pm. After half an hour on further enquiry, I was told that the revised departure time is 04:35 pm which later became 05:00 pm and then again 05:15 pm (I have all messages stored with me which I Kept receiving from Indigo). During all this time with constant hecklings with Indigo staff at Jaipur Airport, I got perturbed as I had to catch another connecting international flight from Delhi to Bahrain. I kept requesting the Indigo staff at Jaipur Airport that I cannot afford to lose my international flight from Delhi as road travel takes at least 6 to 8 hours to reach to Delhi Airport. Surbhi, Harsh, Shiv, Ramya, Monarch, Khushboo are the names I remember on duty at Jaipur Airport for Indigo on 19th Feb 2021. At 2:00 pm, coolly, I am told by these people that I can take full refund and can go by road. I was like are you people out of your minds? Or have gone insane? Have I not been telling you that I have a connecting international flight from Delhi for which I am supposed to report by 7:00 pm. How on earth will I travel by road and reach there by 7:00 pm if I start at 2:00 pm. I got no absolute answer. For your information, I was doing my parallel enquiry with someone known at Delhi Airport who told that flight 6E 203 was to come from Dehradhun and the same flight was supposed to fly to Delhi and thereafter to Jaipur. However, this flight had not flown only from Dehradhun even at 01:30 pm. This fact was completely hidden from me by Indigo staff who kept telling flight is delayed due to bad weather condition at Delhi Airport. Seriously? Delhi weather was bright and clear that day. I later also realized that Jaipur Airport remains shut for runway maintenance from 2:00 pm to 04:30 pm which is why probably the flight was further delayed till 05:15 pm. If I were kept abreast of all these developments, I would have not reversed my decision of going by road, right? But in that panicking situation with lackadaisical approach to handle my request, I was forced to take a decision at 2:25 pm, to travel by road as Indigo staff was giving me lame excuses and no certain answer. I appeal to the reader of this complaint, what would a sane person do when he has a connecting international flight scheduled from Delhi after 7-8 hours (which I booked with sufficient margin) and he is constantly being told by Indigo staff that Jaipur to Delhi flight is being delayed after lapse of every half an hour. Would he not be in panicking situation? I stood to lose INR 1 lac at 2:25 pm for my further travel from Delhi to Bahrain. Indigo staff just brushed me aside telling you can take full refund. They even delayed in giving me back my luggage (when I was forced by them to take a decision to travel by road) which was taken earlier for check-in. Is that an answer to a harried passenger standing to lose his international travel? Further the airport cab took full advantage of my precarious situation and demanded INR 7000 (double the cost of normal cab fare) for travelling by road from Jaipur to Delhi Airport. In this entire episode, Indigo staff mishandled and I hold them responsible for the following:-
1. Suppressing the facts from me and forcing me travel by road instead of my pre booked air travel at such high fare of INR 13, 104.
2. Putting my family at complete distress by travel through road. My wife is still recovering from post-delivery back aches and other personal undisclosable problems.
3. Forcing me to book a shady airport cab with no hygiene and sanitary precautions.
4. Financial loss to me to book a cab from Jaipur to Delhi Airport at INR 7000 when the normal cab fare to Delhi airport costs just INR 3600
5. In my entire road travel to Delhi Airport I was so stressed that it gave me panic attacks, undue anxiety and fear of monetary loss of INR 1 lac (international travel cost). Further after reaching to Delhi Airport at 8:30 pm, I had to literally beg Air India to allow me to board the flight. It was all due to Indigo staff’s utter mishandling of a passenger’s request which caused me public humiliation and disrespect even at Delhi Airport before Air India staff (my travel partner from Delhi to Bahrain).
I claim compensation from Indigo which brought me hardship, panic attacks, headache, stress, anxiety, public humiliation and disrespect at Delhi Airport also due to Indigo’s mistake at Jaipur Airport.
Further, after this incidence at Jaipur Airport, while I was boarding the Cab to reach to Delhi Airport, I received a call from Mr Osama from Guest Experience and Feedback to whom I narrated the entire incidence. I was assured by him that I will receive my entire refund within 48 hours and that in half an hour I will again receive a call from Customer Care of Indigo to adequately address my grievance on this entire incidence narrated above. Well, neither the refund came nor did any call come. I have reached Bahrain now and would be unable to take any calls from India. I have waited enough for a day and time has come for me to act in writing through social media, Twitter, aviation regulator DGCA, consumer dispute redressal forums and various other platforms that I can get hold of. My email id is ashay.[protected]@gmail.com

Indigo

Dear Sir,

I have booked the air ticket of indigo air lines from Kolkata to Nagpur
flight no. 6E404 ON 19.02.2021 & confirmation NO. TODAANL7SK

I have booked the following name as
1) Nripen Chandra Nirod Bihari Mondel
2) Ashoke kumar Milon Bihari Basu

I have entered in middle with father name .
Kindly Correct the name as following

First Name Middle Name...

We did not get refund of indigo flights whichngot cancelled due to covid... As per govt instructions either they should refund the amount or we will book another tickets from that amount... I send them feedback and also filed a complaint but no response