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IndiGo Complaints & Reviews

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Updated: Apr 1, 2026
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IndiGo reviews & complaints page 62

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S
Santosh Kurup
Apr 7, 2021
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Address: SIDRA MEDICINES, TOWER 5 NORTH GATE MALL

My minor son Anand Santhosh aged 11 yrs, was traveling on 6th April in Flight Number 6E-1852 (PNR # LK8DSM). As being Minor, I have requested the Indigo reservation desk to link his ticket well before his journey with one of my relatives who is also traveling on the same flight PNR # JWG25K. But while check in my son was forced to travel in the category of an unaccompanied minor as being the reason saying 'the ticket is having the only remark to travel with PNR # JWG25K. The duty in charge lady's name ending in'...MOL' is emphasizing to produce a letter from Embassy if he wants to travel with so mentioned adult. As there been left with no option, I had to pay QAR 230 as the charge o[censored]AM. The behavior of that lady staff was so much troubling my mental peacefulness and don't want to hear any excuses. In this pandemic situation, rather than assisting each other, she was purposefully troubling. Even the Indigo reservation staff Mr. Mohsin has spoken to her and described, but she was very much adamant and rude. I am honoring the service rendering by Indigo flight and this type of behavior and experience obviously deteriorate the reputation of this flight service. Please investigate the incident and initiate my refund of QAR 230.

Regards
Santhosh
Mob # 50204275
Aug 12, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2021
IndiGo Customer Care's response
Mr Kurup,

We are extremely sad to hear about this. Our customer relations team is in receipt of your email. We'd request you to allow us some time, one of our team members will get back to you over email within 24 - 48 hrs. We're also informing our team to look into it. Please be assured the best possible resolution will be provided to you.

Regards
Team IndiGo
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    denish2710
    Apr 5, 2021
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    Damage baggage

    Address: LEVEL 1 UM HOUSE GURUGRAM HARYANA 122002 INDIA
    Website: INDIGO

    Flight: 6E1736 6E5035 CONNECTED FLIGHT FROM SURAT -DEHLI-DOHA
    I flew with your airline on[protected]between SURAT and DOHA QATAR.
    My checked in luggage when i seen baggage was damaged on DOHA QATAR
    Under the Montreal Convention I would like to claim 6000 INR OR REPLACEMENT OF THIS NEW BAGGAGE compensation for my damaged luggage....
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    Naupada
    Apr 2, 2021
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    As I have mentioned earlier that during the period of covid19 when all the flights were cancelled by the central government, one of our trip visakhapatnam to New Delhi too was cancelled in the month of March 2019(month end)
    Indigo has not sent the money directly to the wallet of the passengers, instead it has handed over to Make my trip. Sorry to mention that till date I have to receive my money.

    Passengers
    1) N VEERA VASANT RAO
    2) N Swati
    My registered mobile number is [protected] and mail id is [protected]@gmail.com.
    Please do something to release my money.
    IndiGo customer support has been notified about the posted complaint.
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      kavita_vk
      Apr 2, 2021
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      Address: Bengaluru, India

      This is to request for the refund of ticket as i missed the 5.10pm indigo flight from Bengaluru to Bhopal as the cab drivers at the airport began a flash strike. I could not reach the airport on time and informed the customer care more than an hour before the fliight departure. I was continously in talks with the customer care senior executive as well and requested the same. But I really felt bad about his behaviour. He was still insisting to come to the air[port for any sort of tsolution. I failed to make the authorities understand had it been possible to reach the airport amidst such mess, why would i have missed my flight when i had to travel in an emergency situation and where i had booked my ticket just 17 hours before the flight departure time at almost double the cost ( Rs 8531) . I request to refund my ticket amount .

      Read more at:
      https://timesofindia.indiatimes.com/city/bengaluru/cab-drivers-on-strike-commuti...
      IndiGo customer support has been notified about the posted complaint.
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        Naupada
        Apr 1, 2021
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        During the period of covid19 in March end 2019, all the flights were cancelled by the government and the refund instead of sending to the wallet, Indigo has given to Make my trip.
        Sorry to mention I am yet to receive money of Rs. 11, 000/-(+) from MMT inspite of sending mails and reminders.
        IndiGo customer support has been notified about the posted complaint.
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          P
          Piyush Priyadarshi
          Apr 1, 2021
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          Address: Patna

          There are many calls coming from fraud people's they saying I am speaking from indigo airlines you have to pay 2000 and after that they were not telling about office details and continuously abusing. . Fraud call no is:- [protected]
          IndiGo customer support has been notified about the posted complaint.
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            R
            rahuldg11
            Mar 31, 2021
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            Fake job offer

            I, Rahul Das Gupta, had received a job offer from the Airport Authority of India through the job website, shine.com. The application document and invoice are attached herewith, both of which have the Indigo logo on them. I had submitted proof of my latest educational qualification and Aadhar card for the application, following which I had to pay Rs. 2150 as application fee. I was contacted by Anjali Sharma (Ph. No: [protected]), Shivangi (Ph....
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            R
            Ro Sy
            Mar 31, 2021
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            Resolved

            Address: Bhubaneswar

            Please tell me if it is fake how can I recover my money 😭😭😭
            Aug 6, 2021
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Dear Sir,

            We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

            Regards,
            Team IndiGo
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              H
              Harisankar rs
              Mar 26, 2021
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              I got an offer letter from indigo.[protected]@rediffmail.i just wanna know it's real or fake.also they are asking money for gate pass and training
              Aug 6, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Waiting for the reply
              Dear Harisankar,

              You are being taken for a ride! IndiGo does not engage any mediator to secure appointments for candidates. All recruitment-related work is handled directly by authorized officials of the HR Department of IndiGo. Visit our Careers page at http://goindigo.in.

              Regards,
              Team IndiGo
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                H
                hema Naik
                Mar 22, 2021
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                Address: Madikeri

                I'm Hema. My relation is searching job in indigo airline so that I applied the application. After that the person make a call for his number, they told that pay 1100 rs for the account so he paid, again the told that pay the 8500 money for the uniform, again he send money. After 1day the told that pay 36000rs and also told about refund... my question is that whether he should pay 36000rs or not.. please help mee
                Aug 6, 2021
                Complaint marked as Resolved 
                IndiGo customer support has been notified about the posted complaint.
                We would like to clarify that IndiGo does not charge any fee for conducting job interviews. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT. ~Team IndiGo
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                  S
                  Shilpa Shri
                  Mar 21, 2021
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                  Fraud,fake job/refund

                  Dear Sir,
                  I am Shilpa, I have a complaint about a fraud job. I have searched a job in Quikr & applied for ticket executive within a hour I got a call from Hr Neha Sharma from this no. [[protected]] she told me that she is working in Surat airport itself so no need to worry.U can trust.She asked about my intrest & told me about entrance test sent me sm link to attempt & then according to that marks they will select it's jst a formality...
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                  Richestarsohtun
                  Mar 21, 2021
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                  Resolved

                  Can anyone please confirm me is it real or
                  http://www.theflyindia.com/?page_id=25243
                  And from this link i have completed my online exam
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Dear Richestarsohtun,

                  This doesn't sound right at all. Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                  Regards,
                  Team IndiGo
                  Richestarsohtun's [Complaint's author] reply, Mar 23, 2021
                  Thank you
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                    S
                    sandeep rao arrabelli
                    Mar 20, 2021
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                    Resolved

                    I have received a job offer letter from [protected]@goindigos.com HR : Aakash bhatnagar
                    They have asked me 2100/- for interview fee which is refundable and 6500 for verification process after selecting in the interview ...i had made the payments ...now he is asking me to deposit a security bond amount 10500/- which is refundable at joining date...please help me sir ...and please refund my amount...
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2021
                    IndiGo Customer Care's response
                    Dear Sir,

                    This doesn't sound right at all. Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                    Regards,
                    Team IndiGo
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                      Nauman Shaikh
                      Mar 19, 2021
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                      Resolved

                      Address: Mumbai International Airport

                      I am Nauman Shaikh from mumbai
                      I was searching for airport jobs at online job portal for eg. Quikr, shine, monster etc.
                      I recieved a call from Varsha Bhatnagar, she is claiming that she has a job at indigo
                      She is asking for 3000 security deposit which we have to pay through UPI only, no net banking transfer can be done. After paying her phone will be switched off, so please its a request to everyone don not pay any deposit through UPI.
                      U will be a part of their scam.
                      Her contact number :[protected]
                      Aug 15, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 23, 2021
                      IndiGo Customer Care's response
                      Dear Mr Shaikh,

                      That doesn't sound right at all. Please be informed that this is not by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                      Regards,
                      Team IndiGo
                      I have also received a call from varsha bhatnagar
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                        S
                        Sandeep wayal
                        Mar 19, 2021
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                        Muje indigo offer letter aya hai magar original hay ya fek I don't know
                        Usme ternning Accessories 4750 rupye pay karne ke liya bola hai with gst 28%
                        Or 7 day refund hai

                        But ye original hai ya fek plzz
                        Help me
                        Muje ID bhi bheja hai ek
                        But muje fek lag rha hai plz help me indigo airlines fast reply sir / Madam
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Mar 19, 2021
                        Updated by Sandeep wayal
                        Indigo airlines phone number
                        HR[protected]

                        Verified Support
                        Mar 21, 2021
                        IndiGo Customer Care's response
                        Dear Mr. Wayal,

                        This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. Further, we are sharing this with our respective team. They will do the needful.

                        Regards.
                        Team IndiGo
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                          G
                          Ghoul
                          Mar 19, 2021
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                          I received a call from (true caller -Amit Dubey), saying has an opening for ground staff in Guwahati and Kolkata airport. And asked for my documents, later when i submitted all the documents, he asked for a 2100/- registration fees. When i submitted the registration fees, they forwarded me a link for online exam. I cleared it out and later in the evening prepared a final interview (telephonic). To which there were many questions asked and the next day they gave me the confirmation that i got selected. However there is regsitration fees of 15500/- To which I paid to get the appointment letter.

                          Now the part comes, where the appointment letter was sent to me via mail, however it was encrypted and asked for password to open the file. Later that person gave me a pasword with which I opened the file which says it was from Indigo and mentioning many details.

                          However, they are asking again a 30000/- which they said is refundable. Once I paid it, they now asking for uniform charge of 19000

                          However, now they haven't send me anything and also the numbers are uncontactable
                          IndiGo customer support has been notified about the posted complaint.
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                            S
                            Saran005
                            Mar 17, 2021
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                            Resolved

                            Job offer

                            Sir last week I received mail from indigo airlines In that u want pay 1450 rs for your application fee after that we conduct interview for u they said... I payed..first round they ask to attend 20 question after that telephone interview they conducted... Then Hr manager ABHISHEK CHOUDHARY has spoked to me you are selected for AIR TICKETING EXECUTIVE ROLE, they said. After that received mail in that you want to pay 5650rs for your certificate...
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                            J
                            Jyoti 1738
                            Mar 15, 2021
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                            Address: Noida Delhi
                            Website: Quikr

                            Please refund my money amount 2005
                            IndiGo customer support has been notified about the posted complaint.
                            Please sir hlep me
                            IndiGo Customer Care's response, Mar 16, 2021
                            Verified Support
                            Ma'am,

                            We request you to confirm the six characters alpha numeric Booking Code (PNR) or connect with us on 0124 - 4973838 / 6173838 or via email on [email protected] so one of our representatives may check and advise.

                            Regards
                            Team IndiGo
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                              A
                              akapb
                              Mar 15, 2021
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                              Resolved

                              Fraud from QR code

                              Sir mene indigo airlines me meri daughter ke liye job ke regading call aya tha 14/08/21 ko unhone Rs 2500 deposit karane ko kaha mene pytm bank me depo kar diya phir unhone RS 7840 dubara deposit karne ko kaha mene kar diya phir again 15800 depo karne ko kaha mene mana kar diya phir unhone mere refund ke liye three -four month lagaya aur kaha me ek QR code send karta hu scan karo credit ho jayega 12340 ka QR send kiya mene scan kiya mera...
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                              KapilSethi1971
                              Mar 15, 2021
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                              Resolved

                              REF[protected]
                              Complaint against M/s. Travolook. regarding my refund awaited for INR 7311 since last 30 days against their cancellation REF[protected]   dt 19 FEB '21 . Sir, In reference to above, it may be informed that I had searched on website on dated19/2/021 for my flight booking from DEL – SRINAGAR rS.7311- were paid by me on Travel Look agency website thro' HDFC Net banking. However, the same was cancelled by Travel Look with reason of fare expiration by Indigo vide travolook REF[protected]  . In this regard, it may be informed that refund for the same is still awaited even one month. I have already sent 13 reminders to Travel Look at their customer support email mentioned below. Each time they have acknowledged that the refund will be processed for payment within 7-10 days. view of above, you are kindly requested to intervene and resolve the issue regarding my refund of Rs, 7311/- only. Regards, Â
                              KAPIL SETHI[protected]
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              IndiGo customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 16, 2021
                              IndiGo Customer Care's response
                              Sir,

                              We are sad to hear about this. You may confirm the six characters alpha numeric Booking Code (PNR) so we may take a closer look into it. Alternatively, share the same details over email on customer.[protected]@goindigo.in or connect with us on[protected] / 6173838 so one of our representatives check and advise.

                              Regards
                              Team IndiGo
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