IndiGo Complaints & Reviews

Sir
I booked a flight PNR -DKBSWZ
During booking i mentioned arrival date[protected] instead of[protected] mistakenly so I want to change my arrival date

I received a message from Shine.com regarding a job opening last week, they called on that number i got to know that it is of via shine your taking/ then she said indigo and taking from delhi .the name of priya verma and they told me about a job opening and asked me for rs2500 for a online exam, when i paid that i received a mail for exam and i gave it so i thaught it is trustworthy, after that they called and said to submit some documents and pay rs6500 for document verification which is refundable, then i told them that i dont have this much of money so they told that I can pay half and it will be done so I agreed and paid half and after that a person called and took my interview and then they said that if you want the job pay whole 12500 or loose the job and money. then she asked traing proces amount 27500, So i told then that i dont want your job just give me my money back so there they said its refund after your 25 days of trainin process they tell refund then she asked 50% amount of 13700.then i piad after they line up face to face interview they said after face to face interview your money is refund surely. the total amount i paid 35, 000. so please kindly take action

PNR - QNQMFD

while placing request for wheel chair for my wife 2 days prior to departure 9 Aug 2021, i was asked detailed specific questions, post which we were informed that we shall get the wheel chair service upto the ramp on the aerobridge.
to begin with the number displayed outside at Mumbai T2 entry to reach indigo offices for wheelchair were not working, finally the patient had to walk a good distance into the check in area and waited for good few minutes before the wheel chair arrived ( the ground staff inside was very helpful)
after check in, the porter informed us that we have to travel bus bus .( he left us upto the bus). finally when we reached the aircraft the patient had to climb a good number of steps ( doctors advise is to avoid stairs completely )
after climbing stairs as expected damage has been done and the patient has started experiencing pain
we are appalled by such callous, irresponsible behavior by a so called 'leading national' airline
i have booked my return on 21 Aug, CCJ - BLR - MUM ( direct flight cancelled due to reasons not known to us) and have requested for wheel chair again. Indigo seems to be providing wheel chair service only for the sake of providing "a service" and not to add value to disabled passenger convenience. at least the ground staff in this instance seem to be just in a hurry to finish their job, there seems to be no real commitment.

can i get an assurance of proper service for return on 21 Aug, treat this as most serious

New Calls payment service credit and debit payment and refund

I receive message regarding airport job and description as well as contact person & phone no. Was given I called on given number . There was a guy name mayank agarwal picked up my phone explained about recruitment process. He gave me mail id & contact no. of indigo hr & told me that submit ur document on that id. I submit that document after few hours I received one confirmation mail by indigo stating that your document are selected for interview. You have to pay 2500 for googlepay id & than they send question answer sheet for interview. I deposited money gave interview test. Next day I receive call from indigo & say that u r selected & now ur training is for 15 days & pay training fees 8750(refundable) for securities deposit . I again submit that money in same account. Next day again call from indigo & say that open a salary account & pay minimum account balance 15000(refundable) . I already paid (2500+8750+15000). Than again call from indigo & say that we have sign a bond agreement for 15 year job pay for bond agreement 25000(refundable). Plz help me Is it fake or?? I paid appox 26000

I received a message from Shine.com regarding a job opening last week, when i called on that number i got to know that it is of indigo and they told me about a job opening and asked me for rs2500 for a online exam, when i paid that i received a mail for exam and i gave it so i thaught it is trustworthy, after that they called and said to submit some documents and pay rs7500 for document verification which is refundable, then i told them that i dont have this much of money so they told that I can pay half and it will be done so I agreed and paid half and after that a person called and took my interview and then they said that if you want the job pay whole 7500 or loose the job and money. So i told then that i dont want your job just give me my money back so there they told that for a refund pay Rs1140 for GST and within 5 mins you will receive the amount back otherwise loose it all so I paid that also and now they are neither picking up the calls nor answering my messages.

Hi,

We have booked 11 tickets with confirmed PNR status with indigo airlines and they cheated us.

Before 24 hours of flight we tried to web check in where my wife and my 8 months old baby seat was not allotted/ not getting assigned automatically.

So we called customer care and spoke with Saritha for more than an hour and requested to assign seat. She suggested to go to the counter at airport to book.

There are 2 counters to play football pass play for indigo where reservation counter said to go to we check in counter and vice versa. My wife with 8 months baby in hand was running between counters to get seat assigned while I was parking car.

Finally at we check in there was a person who really tried to help and surprisingly the reservation counter only has the ability to assign our seats.

But by the time the boarding was given our flight gates were closed and we missed the flight. Obviously there was a return flight the next day which is missed as well.

We will never again use indigo airlines and not let any of my contacts use it as well.

We spent 60 thousand rupees of hard earned money which is lost. Before proceeding legal on this I am writing here.

My email to contact is [protected]@gmail.com

Trying to call many times just now your customer care no., but no response and only ringing .

I have booked a return tkt for Mumbai to Chennai & back for travel on 23.10.2021(onward) & 31.10.2021(return). The amount Rs.4330 is already debitted by HDFC credit card.

It is more than a day passed but still not received tkt by email given [protected]@gmail.com. Kindly arrange to send urgently.

Unfortunately, the mobile no. given while booking ie., [protected] is not working now and hence change it to [protected].

I, Belal Md Ali Khan, travelled by Indigo Flight no. 6E 5514 Mumbai-Patna (PNR-QNVJTD) on 17th of July-2021.
I check in bag Ref: 6E [protected] SEQ-0067 was loaded belt no.11 Indigo Mumbai T2 international airports.
My baggage has lost and almost 20 days are over, but I did not receive my check in baggage. I am really surprised to know how they handle the customer belongings in such a world class prestigious international airport. They even not able to trace my baggage. CCTV camera is there and individual customer details, ID, contact records are maintained, but even after that they are not able to trace.
They are telling me for compensation of 5000 INR for the lost baggage. But I have lost more than 25000 amount of content in luggage.

My Wife SUJATA JAIPURIA travelled from Mumbai to Kolkatta on 9th July 21 and returned on 23RD July 21. While going the baggage weighed 16kg. She carried the same bag except 3-4 kgs she took out at Kolkatta, besides a second bag.
On enquiry I was told by Indigo customercare that only one bag is allowed to be carried and hence, I paid Rs.750 for additional bag. Besides I also paid Rs.2, 200 for additional 5 kgs just to be on the safe side and for hassle free travel by my wife.
But at Kolkatta airport the lady at the counter said that as you have paid for the extra bag, it's ok but the other bag weighs 28kgs. Firstly how is it possible that the bag which she brought can weigh so much and the bag is not too big to put things of that weight. She requested the staff that it is not possible so the office through the bad saying that this will not go. Disturbed my wife Sujata had to plead to take the bag and paid Rs.2, 500 as excess bag charges
On arrival, we tried to complain at the counter but to no avail. We checked the weight at Departure lounge and it weighed on 16kgs. Thereafter as we could not place complaint at Airport we complained to customer care on phone as also on email. But they directly denied anything can be done. Hence this complaint.

I got a call from indigo airlines hr soumya she take a interview on phn call got selected and send mail as confirmation letter
And she offer verification charges 460rs then after 15days sent call letter

Hr is saying that refund will take 30 to 35 days.

Dear MD ARSHAD,

CONGRATULATION,

Your Document is selected for:

Indira Gandhi International Airport

Name

MD ARSHAD

Profile

Ground Staff

Salary

36, 000/- INR

Owner

Indian Air Force

Operator

Airports Authority of India

Location

New Delhi

Elevation AMSL

1, 942 ft / 592 m

Coordinates

18°34′56″N 073°55′11″E

Passenger movements

5, 419, 167(29.30%)

Aircraft movements

33, 760(10.6%)

Cargo tonnage

27, 390(29.5%)

Airlines will provide you full accommodation like training side cab facility, full security. Your salary package will be 42k depends also on the post of the Candidates. If you work there for continuously 3 months your salary will be increase.

Submit your security amount of 2000/- for giving a legal surety to airlines, behalf of your security amount airlines will register your appointments for Interviews, after submitting this refundable amount you will be able to give your interview rounds. There will be 3 rounds of interview 1st is Online test, 2nd is telephonic round and 3rd is face to face HR round of at the airport. For further information you can contact to Mr. Amardeep Kumar (Hiring Officer) at this number given below.
+91 [protected]

Thanks & Regards
HR Team

I have given two rounds .
In first round I paid 2000 rupees and in second round I paid 2200 .

Total amount 4200 I paid .

Hr said me that you have to pay more so I cancel the process and say to refund my money but he is telling me that refund will take 30 to 35 day .

Hr name is Mr Amandeep Kumar.

Please help me to back my money .

I am also providing my payment screenshot.

Hi sir, very Good morning, I am myself lalitha, it's my humble request that pls go through such fake company, really who spoil reputation of your company, I got a call from Hr Rahul Sharma as I selected for airline ticket executive job in kempegowda airport ( bangalore), Asked me pay 1500 rs /- for security deposit of job confirmation, I also done the payment, later he sent me a mail as of appointment letter and need to pay amount of 4500 /- for gate pass and luggage and all, I didnt played him, but pls go through such fraud companies and also help me to refund my 1500 /- rs amount back, In this corona pandemic situation, really it's big deal of one rs also .

I will give u a screenshot

Hi sir, i had a booking on 7th july 21 from raipur to delhi at 1210 hrs. when i went to bag dropping counter they told me that my ticket was on hold so it was cancelled. i have done web check in told them that i have selected the seat also and still that, how can it be on hold. They convinced me that it happens sometimes because of hold criteria of the pnr and i will be refunded the total amount and suggested me to book another ticket. so i booked another ticket for delhi and it was confirmed. After an hour or two i got a call from indigo for last and final call for boarding. i told them the same story that i was told by the bag dropping counter attender that my ticket was on hold and cancelled so my boarding pass was not getting generated and i was unable to check in my baggage .6-7 days back, i spoken with indigo customer care about my refund status . they told me that the amount can not be refunded because it was case of no show. i told them that if boarding pass is not generated, then how can i show my self to them. it is obviously going to be no show.
i have mailed the same thing to the mail address customer.[protected]@goindigo but there was no reply.On 22nd july 21 i spoken to an attender at bag dropping counter regarding same issue he assured me that he will call me back in the evening but that evening had not come yet.Again, 5 days back i spoken to an indigo customer care, he played question and answer with me and at last kept me hold and ended the call.Now i’m tring to connect with the customer care but it’s getting disconnected while transferring the call to customer care. i have written the same thing in their twitter account and they replied me to keep patient and they are watching in to it, their customer care will connect with me shortly etc etc..and its been more 3 days no action has been taken.

With due respect please confirm appointment letter I have received ar the earliest so that last payments as asked by them can be paid please confirm immediately

Two tickets have been booked with PNR XK3KSP Mumbai to kolkata and PNR KRZT5E Kolkata to mumbai through MMT.
I didnt recieve any intimation of the flight being cancelled.
I just checked now, and it says both the flights have been cancelled by the airline.
If it has been cancelled by the airline shudnt i get the option of rescheduling to another flight on the same days without any extra charges.
Why is the only option available to me is a refund?
So that i take the refund and book new flights at double the rate?
This is how you cheat your customers?
Is this why we book the tickets well in advance? So that you can cancell the flight as per your convenience and i pay for it?
This is unacceptable and pathetic.

R you can see the person who is this and what you want 😁🤦 have the same thing as you can

I have got a call from Priya Hr indigo on this number [protected] and she said your cv selected for airline jobs and said share my qualification certificates and Id, and she informed to me next day u have an interview. The next day called a person, who name Tanvi komal, ( her number - [protected]) she also introduced she as a Hr in indigo airlines and she conduct the interview and she demand 2500 rupee for registration fee, am paid. Next day i got a mail, your are selected for indigo airlines ground staff job by hr Rahul sharma and got an appointment letter. In this letter they mention the job vaccancy in Coimbatore international airport and other informations. The next day got another mail from Tanvi komal related to the a courier with uniform, laptop bag and etc, and she demand 4600 rupee for this one, and she said this amount will refund later. Total i paid 7100 rupee on this phone pay number [protected]. I went to that airport on date mentioned in appointment letter. There the officers said this letter is fake. I realized he is fraud. I request to the indigo company plz take a step like that fraud people. Those people damage ur company reputation.

Sir
Maine complaint kar rakhi hai lekin koi progress nahi ho raha hai please confirm me ki aap koi action lenge ya nahi ya mai FIR file karwa du apki company against😌
My no. [protected]