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IndiGo Complaints & Reviews

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Updated: Aug 31, 2026
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IndiGo reviews & complaints page 64

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K
K sekhar reddy
Jul 2, 2021
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I travelled through indigo on 4jun 21.i missed my boarding pass so I request travel certificate through indigo website but no use there was an error I tried many times. Pls help me. My booking reference is :6E/OQK42U & email:[protected]@gmail.com.
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    Nikita Bhagchandani
    Jun 30, 2021
    Resolved
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    Resolved

    Some girl Kaur called me and asked me to pay 2200 as security amount them 7590, 14900 for uniform, 37900 insurance, and so on. Is it true or is it fake.
    Aug 6, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2021
    IndiGo Customer Care's response
    Dear Ma'am,

    We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

    Regards,
    Team IndiGo
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      TPrasannaKumar
      Jun 29, 2021
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      Address: Guragon

      My Name is Tekuri Prasanna Kumar, I got a message from Indigo Airlines about a job that you for the cabin crew(Bangalore job location). after that, I got a call from Nivditha sen mobile number:[protected].she told me she is HR in indigo airlines and tell me the details for the job and you have to pay Rs.2500/- for reference Id charges and before writing exam.
      The next day after paying the amount she told for the interview you are selected 2nd round of telephoned interviews. After that, she calls back you have to pay medical insurance and deposit I paid Rs.12500/- again she told me we will get back to soon before the joining date after that she calls me back wait your call will be transfer to the senior HR Department He told all details first, at last, you have to pay amount bond sign and insurance he told amount RS.27890/- and I paid that amount after that Niveditha told you have to wait until company financial department call back you with in this day before going to face to face interview your amount should be refundable(2500+12500)=15000/- this amount will be refundable to your account after that she told all document should be gathered at a time, our company side doing you are paperwork she told me like that after that I called before joining date her mobile switch off and I'm trying to call 3 days onwards [protected] this number is switched off.
      and I got it to offer letter this mail (hr.indigo.[protected]@hotmail.com)
      and I got this hr mail also (hr.[protected]@hotmail.com)
      and I have all the invoice bills they provided also bills.
      I paid the total amount(2500+12500+27890)=Rs.42890 /-
      Please do some strict action against the HR employee named and send my money back (Indigo team)
      I want my money back as soon as possible. totally I lose my money please return back my money back take serious action against indigo airlines
      IndiGo customer support has been notified about the posted complaint.
      Verified Support
      Jun 30, 2021
      IndiGo Customer Care's response
      Dear Sir,

      We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

      Regards,
      Team IndiGo
      Jun 30, 2021
      Updated by TPrasannaKumar
      No, I want money now
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        F
        Faisal Muhammed
        Jun 29, 2021
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        Address: Sharjah, Uae

        I hate indigo airlines staff service.

        29.06.2021 2 am Sharjah to kannur flight travelling my wife (age 25) & my daughter (age 6) & my son (age 1).

        They are not respecting infant.
        My family getting near last seat (seat no:28)

        Another all airlines giving near front said seat especially infant & child passengers.

        They are given last coming passenger (MEN) front seat

        Your boarding pass staff is not gud.

        At least understood passenger situation.

        Any infant passenger please give near front said priority.

        Indigo airlines staff 👎👎
        My English not perfect (Sorry).

        Regards
        Faisal
        Mobile:[protected]
        Email: [protected]@yahoo.com
        IndiGo customer support has been notified about the posted complaint.
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          S
          Salagudam Nandini
          Jun 26, 2021
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          Address: Indigo airlines
          Website: Indigo airlines

          I got a call from one number they asked me pay 2500 for registration and 6500 medical and 14600 training fee I paid all the amount I have all payment proof pls help me for refund of my money
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            S
            sekarrakes
            Jun 24, 2021
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            Booked ticket on 13.6.2021 for delhi to madurai travel on 5th July 21 by flight no.6E2169.(PNR BH4SXF)
            Intimated on 16th june that the flight is cancelled due to operational reasons giving option PLAN B to reschedule or cancel.
            on 16th over phone ( quality of phone was inaudible), i may prefer for 3rd but i will confirm.
            ticket was issued on 16th june for flight for 3rd august.
            due to the pandemic situation my presence to my family members in delhi is highly necessitated so initially i inclined to leave on 5th july for some unavoidable work at my native place, madurai.
            everything happening because of stoppage / cancellation of flight on 5th due to operational reasons (what is operational reason is beyond to comprehend). my absence here in delhi will dearly cost my family members leaving many doubts who will take care of members of my family. we hailed from tamil nadu, have been living in delhi and do not have any relatives in delhi.
            kindly consider opting for PLAN B cancellation without any cancellation charges.
            IndiGo customer support has been notified about the posted complaint.
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              S
              Santhiya Nagarajan
              Jun 24, 2021
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              Resolved

              I have a link https://www.facebook.com/[protected]/posts/[protected]/?flite=scwspnss takes indigo.work for scanning staff and supervisor job. And insisting to pay registration fee.
              Can you please confirm is this genuine?
              Aug 6, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2021
              IndiGo Customer Care's response
              Sir, please be informed that IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in. ~ Team IndiGo
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                E
                EshitaThakur
                Jun 23, 2021
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                On 19 th April for the extra luggage charge i paid Rs.8500 /-

                Flight no. 6E 211 (A320)

                Payment was successful. The amount was deducted from my account for that I received the confirmation message from my Bank and also checked my account. Here also i found that the amount was debited from my account. ( Your a/c no. XXXXXXXX8511 linked to UPI ID[protected]for safety) is debited for Rs. 8500.00 on[protected]:31:03 (UPI Ref no[protected].-IPPB )

                At the counter for paying extra luggage they said that money will be sended back in my account in 5-6 hr.

                I requested a complaint in IPPB bank they confirmed me that the money is debited to indigo at 26th April.. But I didn't got the money back of ₹8500.

                Kindly help me for this..
                Thankyou
                IndiGo customer support has been notified about the posted complaint.
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                  S
                  Sayyada Zoyaa
                  Jun 23, 2021
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                  Hi mam/sir...!
                  Can uh plz help me in finding this is true or fake
                  Thanku
                  IndiGo customer support has been notified about the posted complaint.
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                    S
                    Sharan sbs
                    Jun 22, 2021
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                    Address: Chennai

                    They called me that your CV was shortlisted for airticketing in indigo airlines and told to pay 1500to register the test after conducting the interviews told to pay 7500 ..they said all the amount will be refunded on the date of joining …I asked for what purpose are you collecting this amount ..they said background verification
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Jun 22, 2021
                    Updated by Sharan sbs
                    I had paid 9000..kindly indigo customer service take action on them
                    Hello Sir/Ma'am,

                    please be informed that IndiGo never charge any fees for conducting interviews. Please do not make any payment in response to the same.

                    Regards,
                    Team IndiGo
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                      S
                      sandy2vish
                      Jun 22, 2021
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                      I have ticket cancel in 3rd may but still i am not receive my refund many times i called but only giving date no refund
                      can u help out this issue from flipkart
                      sandeep
                      [protected]
                      IndiGo customer support has been notified about the posted complaint.
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                        V
                        Vedant7777
                        Jun 21, 2021
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                        I received a fake call letter from hr.[protected]@aol.com and they asked me to pay 2100 as security deposit which they would refund at the time of joining.
                        Please help me and file a complaint against them.
                        IndiGo customer support has been notified about the posted complaint.
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                          M
                          Misnana
                          Jun 19, 2021
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                          I had booked an Indigo ticket today ( 19 June 2021) for my travel from Kochi (COK) to Indore (IDR) scheduled on 03 July 2021 via the official Indigo site. Payment was deducted but no booking confirmation was given to me. Neither via email nor via WhatsApp. I have the screenahot of succrssful payment confirmation via GPay. Please resolve the issue.
                          Flight No. 6E 304, 6E 6915
                          IndiGo customer support has been notified about the posted complaint.
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                            B
                            Bddy
                            Jun 19, 2021
                            Resolved
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                            Resolved

                            Address: Visakhapatnam

                            I have booked ticket 2 month ago after pandemic situation Imy trip is cancelled but still no refund after 2 month pleases refer it I attached my ticket
                            Jun 19, 2021
                            Complaint marked as Resolved 
                            Not solved
                            IndiGo customer support has been notified about the posted complaint.
                            Dear Sir,

                            As checked, the refund after applicable cancellation charges has been processed from our end on 15 April 2021. We request you to please get in touch with your travel agency to claim the same.

                            Regards,
                            Team IndiGo
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                              C
                              chirag kalariya
                              Jun 17, 2021
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                              Hii I received airline ground staff requirements in my timesjobs acc and I applied for the same ...there is only one mobile no. and no any other information like email so I contacted and they asked me to submit my resume on that no. I did the same nd today I received selection message and they asking for my documents so I send it but at last they mentioned that they will do police varification and for that I have to pay 720 INR so that they will inform me whether I'm selected or not after police varification...nd they using name of Indigo airlines...so what should I do? Is there any kind of police varification charges for job in Indigo airlines??
                              IndiGo customer support has been notified about the posted complaint.
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                                S
                                Satyaki B86
                                Jun 13, 2021
                                Resolved
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                                Resolved

                                Address: Hyderabad - RGIA Airport

                                My wife booked a flight from Hyd - Mumbai on 3rd June 2021. The flight was 6E 5732 and PNR HQ97NH. We gave the RT-PCR sample on 31st May and were informed by the path lab, that the reports would come the next day i.e 1st June. With this, we were within the 48 hrs window of the RT PCR test. However, we got the report on the same day at 11:37PM.

                                My wife was 21 weeks pregnant and was travelling alone. The Indigo staff refused her boarding and said reluctantly that if the report would have come after 12AM, they would have allowed her to board the flight.

                                Indigo is a good carrier, and have always liked it, but this behaviour was simply awful and disheartening. They made her do a test again, and gave her a flight at 6.30 PM that same evening.

                                My question to indigo management is:
                                1. if something would have happened to her as she is pregnant, would the airline staff have taken the responsibility for that.
                                2. How can a passenger control the timings and delivery of results that are provided by the pathology lab? If they give it before the scheduled time, is it my fault?
                                3. This check should be done at the check-in counter. She did the check in and was waiting at the terminal. Had this been done at the check in counter, she would have got enough time to get a test done at the airport itself, and get the results. The reason I am saying this is she was at the airport by 7, and the flight was at 10.30. The second test was done at 12PM and the hard copy was given to her at 2PM. So just 2 hrs to get the report. Had she been told at 7am when she arrived at airport that the rt-pcr is not valid, she could have done the second test, and got the report by max 10 am and boarded the flight.

                                But this was negligence by Indigo, and you made a pregnant lady wait in the airport where she was more susceptible to get the virus. This is not expected, and I want the Indigo management to answer this for me.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2021
                                IndiGo Customer Care's response
                                Dear Sir,

                                We sincerely apologise for such an experience. Our team will be calling you shortly on the registered number to discuss this in detail.

                                Regards,
                                Team IndiGo
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                                  S
                                  Shashikant1986
                                  Jun 12, 2021
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                                  I have booked veg meals with PNR LFHGNL for my sister and 5 yr old nephew for this 5 hrs journey. Indigo has given worst experience, my nephew was hungry and they haven't served meals for this long hrs Journey. Its inhuman.

                                  I will go to consumer courts if this is not addressed.

                                  Regards,
                                  Shashikant Mishra
                                  IndiGo customer support has been notified about the posted complaint.
                                  Dear Mr. Mishra,

                                  We are so sorry for your experience. Could you please share your PNR so we may this and assist you further.

                                  Regards,
                                  Team IndiGo
                                  Shashikant1986's [Complaint's author] reply, Jun 15, 2021
                                  Will I get any response on this?
                                  I have already mentioned the PNR in my initial comment.

                                  PNR : LFHGNL
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                                    A
                                    Altaf mohiuddin
                                    Jun 10, 2021
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                                    Resolved

                                    Address: They told that the company was from Delhi gurgaon

                                    Sir i would like toh complain about a fake call for job offering in RGI airport hyderabad for the position of air ticketing. They first asked me to pay 2000/- amount and then they are asking me now to pay 7000/- for certificate verification process as of now i can't take any risk of paying as my financial conditions are not good i would like you to take strict action against this type of fraud calls and job offerings. This is the contact no. From which this job offering has came to me NEHA VERMA = +91 [protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We would like to clarify that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                                    Regards,
                                    Team IndiGo
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                                      J
                                      jpreddy syamala
                                      Jun 9, 2021
                                      Resolved
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                                      Resolved

                                      Address: Fake job company adress: Tower C, Level 1 Global Business Park, Mehrauli- Gurgaon Rd, Gurugram, Haryana- 122002
                                      Website: [email protected]

                                      That I received a call who offered me a job in the name of Indigo Airlines.

                                      That the number which called me was [protected] HR Shreya Bansal called me on June 4th 2021 via quikr jobs.
                                      That she asked if I’m interested in airport jobs then I have to send your marks list in whatsapp.

                                      That then I sent it and she again called me and informed I’m qualified.

                                      That then I have 2 interviews, I paid application charges Rs. 2450/-, and 1st interview over, next day [protected] Hr Ridhima Roy called me and said she is from Vijayawada International Airport and I passed in interview and June 15th 2021 directly joining occurs.

                                      That They Sent Some Mails Also To Me. I Paid Rs. 7000/- For Evc Certificate, Sbi Indigo Salary Account -10, 400/-, Noc Certificate -12, 235/-, They asked me Md Approval Sign For 32, 235/-,

                                      That they Gave Me Personal Manager +[protected] Arun Kumar Called I Will Give You Kit, In This Kit Laptop, Uniform, Gatepass, Idcard All Are There Paid Personal Charge For Me 12, 400/-

                                      That I Paid Total 70, 000/-Money to Acno:[protected] Ifsc :SBIN0020839.

                                      After That I Went To SBI They Told Me Account Holder Name Is PRIYANKA, Vikasmarg Branch Newdelhi

                                      That I paid to their concern through an account number provided by them.

                                      The fraud company’s
                                      Account no: [protected] ifsc:SBIN0020839
                                      That I paid an amount worth Rs 70, 000/- (Rupees Seventy Thousand only) that this company asked for job registration fees and to complete other formalities.
                                      That I asked them to refund the money that I have already paid them with the above mentioned several transactions.
                                      That I tried to reach them through their contact number and email ID several times, but there was no response from their end.

                                      It is pertinent to mention that, after the disbursement Rs 70, 000/- (Rupees Seventy Thousand only) I have not received the refund wherein I have tried to contact them through their contact numbers on numerous days however I have received the refund nor the reply from the true loan concern. Please help me
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      IndiGo customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 20, 2021
                                      IndiGo Customer Care's response
                                      Sir, please be informed that IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in. ~Team IndiGo
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                                        Resolved
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                                        Resolved

                                        Address: Gurgaon Haryana

                                        Sir I lossed my money by the fraud hr rahul sharma he created a application biodata and he collected by the online transaction so please refund my money as nu as possible please actually Im doing a online transaction RBL bank
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        IndiGo customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                                        Regards,
                                        Team IndiGo
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