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IndiGo Complaints & Reviews

2.7
Updated: Jan 3, 2026
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M
Mirs
Dec 30, 2020
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Website: [email protected]

I searched the airport Jobs in Quikr job app and i applied for the post of ticketing executive.hr nidhi( [protected]) calling your CV is selected for the post of ticketing executive and you have paid the amount of RS 1450.next day another person hr abhiseik ([protected])calling you are selected for telephone interview.after 10 min your selected for the post of ticketing executive and asked to pay the certificate verification amount Rs5650 .i have doubt for this fake letter. I have paid only Rs 1450 . please consider this complaint and refund the money from this fake people.
IndiGo customer support has been notified about the posted complaint.
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    D
    Devu Maya
    Dec 30, 2020
    Resolved
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    Address: Uthram nivas palode

    Sir, pleas help me
    I got a message and interveiw call from indigo airlines that my cv is short listed for the post ground staff. On the basis a telephonic interview had conducted. Then they asked to pay money 2250 for boarding pass and send a confirmation email. The next day I got an offer letter from indigo airlines and again asked to pay 6300 for medical procedure and I payed it.
    When I feel doubt I asked them to refund my money and I never wand to join in indigo airlines. But they did not give any reply. They never attended my calls when I continuesly called them but the next ten the two persons switched off the mobile phone numbers given [protected], HR Rahul shalukh, [protected] Mansi, [protected] HR Nikitha. Now all the numbers were switched off.
    Additionally there bank account number are given (airport authority acc no [protected], ifsc code Sbin0030237, acc holder udayvir, SBI bank . Shows madyapradesh bank account shows 2018 stated by udayvir.
    I lost a sum total of 6300/-.please help me to refund them.
    +8 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Verified Support
    Jan 02, 2021
    IndiGo Customer Care's response
    Sir,
    We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.
    Regards,
    Team IndiGo
    I got this from the number [protected] is that fake are real

    Fake job offer ,interview call and , and asked to pay money . - Comment #4076423 - Image #0
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      L
      litty mol tomy
      from Delhi, Delhi
      Dec 29, 2020
      Resolved
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      Resolved

      On 29.12.2020. I Littymol Tomy received an interview letter stating that your CV is selected for the Staff Nurse position in Go Indigo. For the confirmation of registration, you have to credit an amount of 9900+GST(18%) to a Punjab National Bank Account in the favour of Indigo airlines Limited. Please help me with the same.
      +3 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      IndiGo customer support has been notified about the posted complaint.
      Sir,

      We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

      Regards,
      Team IndiGO
      Sir,

      We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

      Regards,
      Team IndiGO
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        S
        SHRISH SAHAY
        from Powai, Maharashtra
        Dec 28, 2020
        Resolved
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        I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phone no. I call that person and she tells me that your cv got selected and you have to give an interview. i give an interview and at evening i got a call and she told me you are shortlisted so you have to pay rs 2250.But i know they are frauds and i dont pay any money to them.

        i request you to please look into this and take a strict action against these frauds .so these frauds could harm to others.i am attaching the phone number of the girl who call me.

        HR VASHA [protected]
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2020
        IndiGo Customer Care's response
        Sir,

        Please be informed that IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this as this is not authorized by our company. Currently, we are not hiring. Keep an eye on the career section of our official website for information related to the job.

        Regards,
        Team IndiGo
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          P
          Prasanna059
          from Powai, Maharashtra
          Dec 26, 2020
          Resolved
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          Resolved

          Address: C/O- Ashok Saw, Punpun ghat, Patna-804453

          While travelling from Bengaluru to Patna on 21th december 2020 (Flight no.6E 345) seat no1D. I lost my REDMI 4A mobile phone from my hand bag which was kept inside overhead compartment.
          It is a REDMI phone with Gio sim card. Also the phone was kept in power off mode.
          I noticed the phone was lost from my bag when i reached my home.
          Kindly let me know if you could find my phone from the air craft.
          Aug 7, 2021
          Complaint marked as Resolved 
          IndiGo customer support has been notified about the posted complaint.
          Sir,

          We are sad to know this. We request you to please share your PNR and description of the phone via private message, we will get this checked with our team.

          Regards,
          Team IndiGo
          Prasanna059's [Complaint's author] reply, Jan 4, 2021
          RJ4MWP
          Redmi 4A phone with jio sim
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            T
            Tanvi Uday Amberkar
            Dec 23, 2020
            Resolved
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            Few days back I had enrolled in a job search engine. I started receiving calls in the name of AAI so we believed it might be true. They assured me of recruiting in Chhatrapati Shivaji Maharaj International Airport, they told me that they'll providing with facilities such as food, stay rent, cab facilities, etc. They asked me for an initial amount of 2000, after that they called me for an interview and told me that I was selected and then sent me a mail with a letter from indigo airlines and in that asked me an additional amount of rs.5200 for verification of documents, to which I told them that I suspect something fishy so I want my money back so they told me to write a mail regarding refund so I wrote but they haven't reverted to me yet. I hope that I can get a help from your side. Thank you
            Below are the nos. And proofs
            [protected]
            [protected]
            +2 photos
            Aug 12, 2021
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Verified Support
            Dec 26, 2020
            IndiGo Customer Care's response
            Ms Amberkar,

            This is not from our end. We always advise all to refrain from such job scams. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

            Regards,
            Team IndiGo
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              S
              Shri Gaikwad
              from Delhi, Delhi
              Dec 21, 2020
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              Website: [email protected]

              One of my friend got a call, who says that there is opening for AIR TICKETING for Mumbai location and asked to deposit money of 1500/- as a registration fee. Then they took a test and said you got qualified but for attending training you have to deposit another 7623 Rs. They have shared some document as a offer letter.
              He (my friend) got mails from [protected]@airpost.net
              +5 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Verified Support
              Dec 24, 2020
              IndiGo Customer Care's response
              Sir, we regret to inform this information appears to be fraudulent. IndiGo never charge any money for interviews or recruitment. While we're highlighting this to our concerned team, you may visit http://careers.goindigo.in to keep an eye on upcoming job opportunities. ~Team IndiGo
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                D
                deep25s7
                Dec 21, 2020
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                I have travelled from Lucknow to Bangalore on 20 Dec'20 from Flight- 6E-626. After waiting for about 1 Hr at Bengaluru airport for my luggage, when I enquired about my baggage, it was being informed to me that baggage contains nariyal which is classified under restricted objects, hence it was not sent by Lucknow airport. I have carried many times nariyal but my bag was never offloaded. Even though if it is classified as restricted object, shall I not get any confirmation over my phone that baggage is getting offloaded & I need to take necessary action ? Airport authorities told me that I need to pick baggage from Bengaluru on 21st, as the baggage will be sent post removing restricted object. Baggage is not sent by Lucknow airport to Bengaluru & now again they are requesting to come tomorrow & neither agreeing to send my baggage at home. I had important docs in my bag which were required for the meeting. I had to cancel the meeting because of this mess created by Indigo. I need compensation from Indigo for all the financial & mental health loss
                IndiGo customer support has been notified about the posted complaint.
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                  S
                  Shankar Sundar
                  Dec 19, 2020
                  Resolved
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                  Sir, I have received mail regarding interview in Indigo for Air ticketing. They asked us to pay Rs. 2500 for reference Id... Is this true we need to pay 2500 for reference id?
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Dear Mr. Sundar,

                  This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. Please check out this link careers.goindigo.in for career opportunities with IndiGo.

                  Regards,
                  Team IndiGo
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                    C
                    Chandu Stars
                    from Delhi, Delhi
                    Dec 17, 2020
                    Resolved
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                    Address: Evoinfinity India

                    I'm Borugadda Nagaraju I want job need go to quicker site indigo airlines then call Will be your resume Shortlisted candidate congrats then document verification amount is two times 1st time 1500 2nd time 2250 please help me
                    +2 photos
                    Dec 17, 2020
                    Complaint marked as Resolved 
                    He's number:9432973083 Another She's number:+918375025169
                    IndiGo customer support has been notified about the posted complaint.
                    Dec 17, 2020
                    Updated by Chandu Stars
                    Please help me

                    Dec 17, 2020
                    Updated by Chandu Stars
                    careers.[protected]@gmail.com
                    Dec 17, 2020
                    Updated by Chandu Stars
                    Help me

                    My name is gunjan makhija.i have got a email from Rajagopalan raghavan that i am selected as a ground staff (CSA). And he us taken my 8000 by saying some charges and training fee and all that now i want my money back because it's totally fraud

                    Please help me - Comment #3801166 - Image #0
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                      A
                      Akhil3253
                      Dec 17, 2020
                      Resolved
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                      Resolved

                      Asking Money For document verification

                      I had applied for indigo jobs in Quikr jobs and now they were asking for 5700 rs for document Verification...
                      +1 photos
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                      M
                      Murugeshkumar122 Kumar 122
                      Dec 16, 2020
                      Resolved
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                      Resolved

                      They hve call me .that yu ar selected for the indigo crew member and they ask for the 1500k for the restrictions fee and I gve it ...and nxt day they took the phone interview and they told me that yu hve been selected for the cabin crew and and asking for 6500k for file formation and 3ray they told to send 13900k for making bank account balance maintenance and for the dress charge. And I thinking send it or not plzz call me [protected]...weather I hve send the money or not, or weather is fake call or the real one ...
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 21, 2020
                      IndiGo Customer Care's response
                      Mr Kumar,

                      This is not from our end. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                      Regards,
                      Team IndiGo
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                        S
                        Sneha Bhosale
                        from Powai, Maharashtra
                        Dec 12, 2020
                        Resolved
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                        Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Rd, Gurugram, Haryana 122002.
                        Website: [email protected] -Quikr

                        On 9th December 2020 I got a call from Ishika arora - [protected]@gmail.com that your profile has been selected for the position of Ticketing executive at indigo airlines.Then they asked me to pay 2, 500 for creating some reference code and they said that it is refundable and I have to pay the amount before the interview. Firstly they took my telephonic interview then they asked me to wait for a day. Next day Ms.Palak informed me that I have been selected for the second round at pune airport.Then I had a conversation with HR Radhika Bisht, she asked me to send my documents over whatsapp and next day she again called and told that I have to create a CRP certificate and she asked me to pay her 8000 rs for it.I politely asked Radhika bisht that you didn't informed me about this before so I won't be able to continue further and kindly refund my money which I have paid before the interview(2500).
                        Radhika bisht yield at me and talked very unprofessionally moreover she abused me and disconnected the call. I called her back but she didn't bothered and ignored my calls.I have send a mail to them regarding my refund but Radhika bisht didn't respond. Kindly file a complaint against Radhika bisht because she is giving fraud job offers and seeking money from innocent people and threatening people and not even refunding money, kindly make sure that i get my money as soon as possible.
                        +12 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 14, 2020
                        IndiGo Customer Care's response
                        Dear Mr. Bhosale,

                        We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons.
                        We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                        Regards,
                        Team IndiGo
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                          C
                          Chauhan Raj V.
                          from Powai, Maharashtra
                          Dec 11, 2020
                          Resolved
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                          Resolved

                          Respected sir/madam,
                          I am Raj Chauhan,
                          I have a complain to fraud job. I've received call from the no. [Protected] Firstly they ask me to share your highest qualification details and passport size photos on there given whatsapp number or on the mail id they sent me. After that they make a call and ask me that your profile is seleted for ground staff they ask me to pay rs - 2100/- to generate employee id with will be totally refundable on date of joining they says. Then they send me payment slip that I have paid on my mail id and one current affair portal to me for online test in which there are 20 questions. After that they says that on next day there will be telephonic interview. Then on next day they make a call to me and transfer my call to other person while saying that we are going to transfer your call to hr department for telephonic interview. Then there are some questions regarding interview with me and after that they make pending my result for next day. Then next day they make a call to me and says that you are selected for ground staff in indigo airlines. And transfer call to other people on the floor while saying that they are transfering call to hr department for training or joining confirmation date and then again at that place also they ask me to pay security amount of rs-7900/- which is refundable on date of joining after making payment they sent me soft copy of payment 7900/- and training confirmation letter on my mail id and says that hard copy of this will be at your home in next 24hours. On next day then they call back again and ask me to send the measurements of trouser, shirt, blazer, and shoe size and then they says that again you have to pay amount of 13900/- for that which is refundable on the day of joining in indigo airlines.
                          I have all proof of his mail and screenshot of paid amount and call recording.
                          Now I want to return of this amount and your coperate. Please do quick action.I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 12, 000 paid by me.

                          Thanks and regards
                          +2 photos
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 14, 2020
                          IndiGo Customer Care's response
                          Dear Mr. Chauhan,

                          We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                          We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                          Regards,
                          Team IndiGo
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                            B
                            Babulal Thakur
                            Dec 9, 2020
                            Resolved
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                            Resolved

                            Address: At+po.-Achaljamu,PS.-Bishnugarh, Dist-Hazaribagh,Jharkhand,825312
                            Website: quikr job

                            Dear sir,
                            I am Babulal. I have a complain to fraud job. Sir first of all I searched a job in Quikrs job then I completed form fillup then they call me after 10 minutes on this cont.no. [protected] that you are interested in Ranchi Birsa Munda Airport, indigo airline as a ground staff.I said yes and what about sallary. She said 20k to 24k approx.Then I interested in this job.
                            she sent me mail indigo airlines joining report form and I fillup and reply him.They took me 7000/-rupees by phone pe and paytm on this cont. no. [protected] for my all document verification. and then another call and sent me mail 9600/- medical charges took me on this cont.no. [protected] and then another call demand 24500/- for joining and training for me.and I paid on paytm on this mob. no. [protected] this no. sent by him on text message. This is done because I belived him.And then job is fake and his contact no.is [protected] (vikramjeet pratap Singh), [protected], [protected], [protected]. Now all contact no is switch off. I have all proof of his mail and screenshot of paid amount and call recording.
                            Now I want to return of this amount and your coperate. Please do quick action.
                            I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 56600 paid by me.

                            Thanks and regards
                            Dec 9, 2020
                            Complaint marked as Resolved 
                            All recruiters contact no.below 88746 72151 78000 39879 91616 57101 75720 13722
                            IndiGo customer support has been notified about the posted complaint.
                            Dec 09, 2020
                            Updated by Babulal Thakur
                            Dear sir,
                            I am Babulal. I have a complain to fraud job. Sir first of all I searched a job in Quikrs job then I completed form fillup then they call me after 10 minutes on this cont.no. [protected] that you are interested in Ranchi Birsa Munda Airport, indigo airline as a ground staff.I said yes and what about sallary. She said 20k to 24k approx.Then I interested in this job.
                            she sent me mail indigo airlines joining report form and I fillup and reply him.They took me 7000/-rupees by phone pe and paytm on this cont. no. [protected] for my all document verification. and then another call and sent me mail 9600/- medical charges took me on this cont.no. [protected] and then another call demand 24500/- for joining and training for me.and I paid on paytm on this mob. no. [protected] this no. sent by him on text message. This is done because I belived him.And then job is fake and his contact no.is [protected] (vikramjeet pratap Singh), [protected], [protected], [protected]. Now all contact no is switch off. I have all proof of his mail and screenshot of paid amount and call recording.
                            Now I want to return of this amount and your coperate. Please do quick action.
                            I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 56600 paid by me.

                            Thanks and regards

                            Respected sir/madam,
                            I am Raj Chauhan,
                            I have a complain to fraud job. I've received call from the no. [Protected] Firstly they ask me to share your highest qualification details and passport size photos on there given whatsapp number or on the mail id they sent me. After that they make a call and ask me that your profile is seleted for ground staff they ask me to pay rs - 2100/- to generate employee id with will be totally refundable on date of joining they says. Then they send me payment slip that I have paid on my mail id and one current affair portal to me for online test in which there are 20 questions. After that they says that on next day there will be telephonic interview. Then on next day they make a call to me and transfer my call to other person while saying that we are going to transfer your call to hr department for telephonic interview. Then there are some questions regarding interview with me and after that they make pending my result for next day. Then next day they make a call to me and says that you are selected for ground staff in indigo airlines. And transfer call to other people on the floor while saying that they are transfering call to hr department for training or joining confirmation date and then again at that place also they ask me to pay security amount of rs-7900/- which is refundable on date of joining after making payment they sent me soft copy of payment 7900/- and training confirmation letter on my mail id and says that hard copy of this will be at your home in next 24hours. On next day then they call back again and ask me to send the measurements of trouser, shirt, blazer, and shoe size and then they says that again you have to pay amount of 13900/- for that which is refundable on the day of joining in indigo airlines.
                            In a installments they make money and make fraud with the peoples on the behalf of ground staff hiring in indigo airlines.
                            I have all proof of his mail and screenshot of paid amount and call recording.
                            Now I want to return of this amount and your coperate. Please do quick action.
                            I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 12, 000 paid by me.

                            Thanks and regards

                            Fake Job - Comment #3773942 - Image #0
                            Fake Job - Comment #3773942 - Image #1
                            IndiGo Customer Care's response, Dec 12, 2020
                            Verified Support
                            We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT. ~Team IndiGo
                            Chandra25586's reply, Mar 2, 2021
                            Hi all,

                            Today I got an email from [email protected]. Which I considered it is valid email and Bank Name- BOB A/C Number- 30318100023673A/C Name- INDIGO AIRLINES IFSC Code- BARB0MANESA.

                            Since it seemed valid I did send the amount. However, later my friend said this is fake and should website. Due to covid I lost job and I pledged my engagement ring and paid 2500rs and now I am worried. I told my to be wife That I am getting job at airport as ground staff.
                            Respect sir / madam,
                            My Tamilselvan B.T from Tamilnadu
                            I will recive call from indigo job
                            Some one tell in our company have vacancy and you are try for and i am also tell okay sir and he give some details and i will it give to them and the registration fees is 2100 and first i tell its no possible form me and they told give half amount and i will paid 500 then blance amount is not i am paid because i have money problem and i am students also
                            Then i will told them that please return my amount but they still not give my amount please help for me refund my fees 500🙏🙏🙏😭😭😭 i am from poor family

                            Fake Job - Comment #3775937 - Image #0
                            Fake Job - Comment #3775937 - Image #1
                            Fake Job - Comment #3775937 - Image #2
                            Fake Job - Comment #3775937 - Image #3
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                              M
                              Maman Yadav
                              from Powai, Maharashtra
                              Dec 9, 2020
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                              Address: HOUSE NO.304,SECTOR-5, PUSHP VIHAR

                              Old boarding pass gum ho gaya duplicate boarding pass chahie
                              IndiGo customer support has been notified about the posted complaint.
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                                Viritha V
                                Dec 9, 2020
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                                I am complaining about recruitment process

                                Address: Address - G 45-46 Richmond Tower town,Richmond Road Santhala Nagar , Bangalore Karnataka - 560025

                                My name is V.Viritha. I received a call that shortlisted for Indigo airlines. They asked me to pay amount of Rs1050/- for profile registration. After that they conducted telephonic interview and next day informed me that I have selected for position ticketing executive. On that day he asked me to pay amount of Rs 5850/- for profile verification and next day he call me o inform that i have to pay Rs12250/- as security amount. I received all...
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                                Ashokagts
                                Dec 8, 2020
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                                I have booked a flight on 02.12.2020 from Ranchi to Mumbai at 4:45 pm but Our flight was cancelled and revised 7:50 hr earlier on same day i.e. 8:55 am. It was not possible to take this flight and we tried to change the day of journey but the link provided was not processing àfter changing date. We tried customer care but could not contact. Finally we missed the flight on 02.12.2020. On 02.12.2020 we again contacted indigo customer care and inform our issues. Indigo representative tried to accomodate us in morning flight on 04.12.2020. According to Indigo representative, she was facing system issue in booking tickets and after long conversation nearly about 1 hour we advised either cancel ticket with 100% refund or buy a fresh ticket with adjustment of previous ticket amount which cost us extra Rs.22425.00. We had to come mumbai urgently so we paid the extra amount and get fresh ticket with same PNR.

                                My complaint is
                                1. My ticket was cancelled and revised without my consent on 02.12.2020.
                                2. Further, My ticket was not revised for 04.12.2020 due to system error at indigo end ( as per indigo representative). It could be done without paying extra charges.
                                3. Fresh ticket was issued with the same PNR as mentioned in my previous ticket that means my ticket could have been revised without paying any extra amount.

                                PNR : JP8P7U

                                I want refund of extra amount i.e. Rs.22425.00 which was paid for the revised ticket on 04.12.2020.

                                Regards,

                                Ashok Kumar,
                                Mobile [protected]
                                Aug 17, 2021
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 13, 2020
                                IndiGo Customer Care's response
                                Sir,

                                We are so sorry about the inconvenience caused. Our customer relations team is working on your concern. They will assist you in the best possible way.

                                Regards,
                                Team IndiGo
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                                  Shrawan Raikwar
                                  Dec 8, 2020
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                                  Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.

                                  I booked one (1) ticket in my name MR.SHRAWAN NARAYAN RAIKWAR on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - KLVMHQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
                                  However, flight had been cancelled due to lockdown and I have been provided with the credit shell valid for one (1) year instead of full amount of refund.
                                  Due to some unavoidable reasons, I am unable to travel in the aforesaid period of one year.
                                  So, I request you to kindly refund the full amount of payment for the abovementioned cancelled flight.
                                  Thanking you in anticipation.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  IndiGo customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 09, 2020
                                  IndiGo Customer Care's response
                                  Dear Mr Raikwar,

                                  We request you to please confirm your registered email address and contact number via private message, so we may assist you further.

                                  Regards,
                                  Team IndiGo
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                                    Shrawan Raikwar
                                    Dec 8, 2020
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                                    Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.
                                    Website: www.goindigo.in

                                    I booked three (3) tickets in the name of - MRS. PRAMILA SHRAWAN RAIKWAR and other two on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - LLSJNQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
                                    However, flight had been cancelled due to lockdown and we have been provided with the credit shell valid for one (1) year instead of full amount of refund.
                                    Due to some unavoidable reasons, we are unable to travel in the aforesaid period of one year.
                                    So, we request you to kindly refund the full amount of payment for the abovementioned cancelled flight.
                                    Thanking you in anticipation.
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 09, 2020
                                    IndiGo Customer Care's response
                                    Sir, please allow us some time to look into this. ~ Team IndiGo
                                    Verified Support
                                    Dec 11, 2020
                                    IndiGo Customer Care's response
                                    Dear Mr. Raikwar,

                                    We have refunded the amount to the mode used to make the payment which will be refunded within 7-10 working days. Let us know if further assistance is requried.

                                    Regards,
                                    Team IndiGo
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