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IndiGo Complaints & Reviews

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Updated: Dec 5, 2025

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IndiGo reviews & complaints page 66

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Address: Visakhapatnam , Andhra Pradesh.

We have booked the flight 6E-2726 from Visakhapatnam to Delhi on 20th Nov at morning 8:50. We have got a message saying that this flight got rescheduled to 10am on the same. But this reaches Delhi at 12:30pm. This delay effects our connecting flight in Delhi. We won't be able to make it to other flight. When I contacted the customer care, they are talking about prepone of the flight schedule to 19th Nov 9pm. But we have to reach Delhi before day night itself and stay there till next day afternoon. We won't be able to do this during this covid situations going out in the night time for accomodation and that to staying at our own cost outside. I expect indigo airlines to feel the responsibility of reschedule and any additional charges shall be payed by indigo due to rescheduling, including the accomodation with safety precautions... If possible, mostly with in the airport itself...

Aug 7, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2020

IndiGo Customer Care's response Dear [protected]@280386,

We are sorry for the experience. Please send us your PNR via private message so we may look into it.

Regards.
Team IndiGo

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Can you tell if it is fake or real invitation letter from indigo

+2 photos

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IndiGo Customer Care

from Delhi, Delhi

Nov 9, 2020

Verified Support

Dear Nikhil,

We would like to inform you that this is not issued by the company. IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in.

Regards,
Team IndiGo

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I applied for a job in airline online. A call came and pretended that they are from indigo airways pvt.ltd not any agency. Before taking interview they made me paid 2100/- told refundable, again after interview made me paid 7900/- for security and told it's refundable, again made me paid 20000/- for medical insurance and told they will refund within half an hour. I paid total 43900/- for getting this job.
They didn't refunded and called me next day and told there is a last procedure you have to pay 25000/- for pass and they will pay in 1-2hrs. I was not having any money left. I asked them to refund all money, I dnt want this job. They told they will not refund every thing will be waste. And continually forcing me to pay last amount. I want my 43, 900/- back. I have phonepe screen shots, emails.
Please help me.
Their Email: [protected]@aol.com
Their no. :[protected]
Their Phone Pe: [protected]

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I recently booked a ticket via Cleartrip on indigo from Chennai to Cochin .. I booked it for honey moon and had to cancel because kerala came up with quarentine from 1st October and I booked ticket for 6th.. but I booked the tickets before wedding that was on 25th itself ... They didn't refund any ticket money after cancellation and also after so much of conversation with their customer care they said only 2k will be refundable... Now after 1 week they have debited another 800rupees from account saying your money for cancellations have exceeded the amount I booked tickets for ... How is this fair .., ?

+2 photos

Aug 13, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2020

IndiGo Customer Care's response Dear Mr. Herbert,

We would like to lok into it and request you to share your PNR via private message to assist.

Regards,
Team IndiGo

Nov 06, 2020

Updated by samuelj.herbert CGYNNS

Verified Support

Nov 09, 2020

IndiGo Customer Care's response Dear Mr. Herbert,

We would like to inform you that an amount of INR 2382 has been refunded to the virtual ID of the travel agency. Since it's a travel agency booking, hence to claim the refund, you'll be required to contact the respective travel agency.

Regards,
Team IndiGo

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Sir/Madam
I've received call from the no. [protected] She was telling me that my CV got selected for INDIGO Airlines and she also said that my work will be computer related as im from computer Field. But at last she told me to pay 2250 which was very suspicious as she stated the reason behind it was The candidate, i should pay it as application fee which is totally refundable after joining.
This was suspicious as much as I know any company does not ask for money before giving job. so i searched it a bit and THANKS A LOT i Found this was all fake
Also a Mr called me today before this above lady from [protected] saying he is from same airline but as i was busy he told me he will call me later.

I've not payed any amount as they were very doubtful and also they were talking in Hindi the payment saga and as i didn't on the phone record i can't upload it.

Thanks Indigo from this Complaint page i got to know this was total scam Thanks alot for helping people like me to get know about this false people.
But even though i want to lodge a complaint against them.
i would be delighted to hear more about this reply.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2020

IndiGo Customer Care's response Hello, Ms.Sangamnerkar!

This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. Also, we are highlighting this to our concerned team for further action.

Thanks,
Team IndiGo

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Address: T3, airport delhi

I have paid a total pf 28290 rs. to indigo airlines for the job in the account of ram singh and ankit maurya and now they are asking for 42000rs more for courier fees and not refunding my previous balance as they promised me that I'll get the refund by today but now they are asking for 42k more. I want my refund back asap i have all the call recordings, job letter, pay slips and id proofs of both the Hr and refund team person to whom i was talking for the job. ( Ankit saini Refund, Aditya rathor Hr)

+2 photos

Aug 6, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2020

IndiGo Customer Care's response Dear Simranshaw,

We would like to inform you that IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. Currently, we are not hiring. Keep an eye on the career section of our official website for information related to the job.

Regards,
Team IndiGo

Nov 06, 2020

Updated by Simranshaw I got the interview call from indigo airlines via shine i have all the email id offer letters pay slip. I dont want to continue just refund my 28290 rs back.

Verified Support

Nov 09, 2020

IndiGo Customer Care's response Dear Simranshaw,

We regret to learn that you were defrauded. IndiGo does not charge any money for interviews or recruitment. We are aware of these fake activities. Our concerned team is working on the same. Thanks for highlighting this.

Team IndiGo

Nov 11, 2020

Updated by Simranshaw Till when i will get my refund money back.

Verified Support

Nov 12, 2020

IndiGo Customer Care's response Dear Simranshaw,

Please know that for any payment made in this regard IndiGo will not be liable.

Regards,
Team IndiGo

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Hello sir I have booked ticket from delhi to Ranchi of rupees around 8000 and due to pandemic indigo has refunded the money as credit but there is no option to use that for rebooking nor you people are returning money. I have attached the old ticket and the massaging popping up during rebooking. its been 6 months I am trying to reach you people through call and mail but there is no response from your side. you people are literally just fraudulently stealing your customers money taking the advantage of the time and pandemic.

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Pnr. DFJ5JV, date 31/10/20 flight no. 6e141, 6e 515
MS.ALEENA JOBI, MS.ROSE MARY JIJO, MS. HENNA THERISA, MS. SREYA JOSEPH

Sir,
I took boarding pass (DfJ5JV)as per your instruction on before enter to boarding airport (COK) for my daughter and her three friends (students ) eventhough they had boarding Pass and were on time in connection airport(MAA) they could not travel to destination. No responsible staff informed them on or before time to the right gate number. Airport was not busy at all, even a silent airport lack airline service to especially for young girls was very much disappointing. Loss of time and money and more over our family agony who will care.
In Short I request compensation on this regard

Thanks
Jobi Paul (Father)
[protected]

IndiGo customer support has been notified about the posted complaint.

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IndiGo Customer Care

from Delhi, Delhi

Nov 2, 2020

Verified Support

Hello Mr. Jobipaul,

As checked, the passengers reported late at the counters so our team couldn't accept them onboard. However they did assist the passengers with the next best option. We regret the inconvenience and hope to serve you well in the future.

Regards,
Team IndiGo

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Iam a job seeker in aviation feild and i was submited my cv in SHINE. COM. one day i got a call regarding the same
They told thats from indigo airways and to pay 2000 rs to attent the first written test. And they collected around 40000 rs from me in the way off bank account opening charge, training charge, medical test etc... and said to me they will inform me the direct interview date but till this second i won't get any call or msg from them

First i got a call from a women named KUSHI from this no : [protected]
Second a women named MANSI AHUJA from : [protected] please help me out off this

+6 photos

IndiGo customer support has been notified about the posted complaint.

Nov 02, 2020

Updated by Swathy Ranjith The bank account details they asked me to deposit amount

Verified Support

Nov 02, 2020

IndiGo Customer Care's response Dear Mr Ranjith,

We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, please visit the link: https://bit.ly/3iKO2qT.

Regards,
Team IndiGo

Nov 07, 2020

Updated by Swathy Ranjith Sir i got a mail from karthik and also a call they said they are from consumer forum they also asked me cash is they are real or fake

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Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008 , Contact : 01246434800 , mail id [email protected]

Return ticket( Mum-LKO-Mum ) has been booked on 28-Sep 2020 from Travolook (www.travolook.in)

Following Tickets Not delivered, with PNR.
Mum-LKO- Indigo 6E-5317 -15th Nov, 13:15 & LKO- Mum GoAir G8-419 - 26th Nov, 18:30

1: Sarvesh Mishra (REF[protected] Paid -₹-7439/-
2: Aayush Mishra (REF[protected] Paid-₹ 7439/-
3:Deepa Mishra. (REF[protected] Paid - ₹7409/-
4:Adrija Mishra. (REF[protected] Paid -₹ 7409/-

Spoke to agent on same day as ticket was not received, agent inform me that ticket has been canceled by them and 100% refund will be initiate and revert in account within 10-15 Bussiness / working days . After that no response from Travolook ([protected], mail id [protected]@travolook.in).

Where as Traveller Name : Shristi Mishra Ticket
Mum-LKO- Indigo 6E-5317 -booked 28 sept 20, travel date 7th oct 2020 14:00 Hr.
PNR No. VN3ZGQ this ticket was deliver and travel completed . It means Travolook is authorised by Operator (Indigo)

+1 photos

Aug 13, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2020

IndiGo Customer Care's response Mr Mishra,

We are sad to know about the hassle you must be going through but we couldn't locate your booking for the 15th November'20 flight from Mumbai to Lucknow. If you could help us with the six characters' alpha-numeric Booking Code (PNR) so we may look into it.

Regards,
Team IndiGo

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I deposited complete 10340 rs and ask to deposite more 15500 for uniform . They are called me as a Indigo job and i show the profile from indeed.com and sent my cv and they said that i am selected for this job and also said that this deposited amount are totally refundable and sent there tranfermation mode as below
Google pay Upi pin : ipay.202627.icici
Contract number of cheater
Vivek roy : [protected]
Sandip sharma : [protected]

+5 photos

Aug 7, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2020

IndiGo Customer Care's response Dear Ms. Panchal,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you to visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
Team IndiGo

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Address: B-108, FF, Ansal Plaza Mall, Khel gaon marg, hudco place , Siri for, Industrial Area, New Delhi, 110049

Indigo company given PDF file on 11/10/2020 & they given for with 12days time i finished the job 20/10/2020 . Job given time they said no any ask any payment & your salary credited within 45 minutes But job finishing time they ask for CGST amount you must the pay the money after that i will release your salary so am also believed i transfer the money Rs.9386/- after they said again you pay SGST moeny after that i will release the salary so am also believed i paid the SGST Rs.9386/- . 21/10/2020 Tommorrow morning i asked my salary they given fake SBI online tranfer form generated they ask for again money . I said wont the pay money then he will no response total that company will pay money 60772 . Pls Mam can recovery my Mam

Aug 13, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2020

IndiGo Customer Care's response Dear Mr. Shankar,

We regret to inform this information appears to be fraudulent. We have come to know about such fraudulent activities and have highlighted the same to the concerned team for necessary measures. Please note IndiGo does not charge any money for interviews or recruitment. In case you want to apply for a position with IndiGo, please visit http://careers.goindigo.in and stay tuned for upcoming job opportunities.

Regards,
Team IndiGo

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Sharing with you the payment receipts

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I applied for a job in indigo airlines from quikr jobs. I received a mail telling me that my resume is shortlisted and I have to pay Rs 2000 for first round of interview then after my first round they asked me to pay Rs 5500 for my second round of interview. After I paid I now get a message asking me to pay Rs 14000 for insurance I would like to share this person's number who claims to be the HR of Indigo-[protected] he claims to be Mr. Vikram Chauhan the Hr Manager of Indigo
Pls do the needful and I want my money back..sharing with you the letter I received from them as well..

+2 photos

Aug 6, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2020

IndiGo Customer Care's response Dear AnthonyL,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you to visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
Team IndiGo

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Muze kuch dino pahale ek call aya hyderabad airport par cab driver ke liye unhone muze pahale mere documents whatsup pe send karvate aur next day muzse kaha ki apki job confirm ho agayi hai aur muze ek job confermesson letter mere mail par send kiya phir muze 2000 rupess pay karne ko kaha oo maine pay kar diya phir muze ek code bheja phir mera phone ke jariye interview huva usme bhi muze ok kaha lekin ab muze phir se 5800 pay karne ko kaha rahe hai muze kuch samajh me nahi aa raha hai pls muze sahi advise dijeiye ye sab fake hai ya apke hi company ke jariye bheja hai pls request

+2 photos

Aug 7, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2020

IndiGo Customer Care's response We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT. ~TeamIndigo

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Address: Indigo Airlines

Dear Sir, I have booked my flights having PNR's VIR4JM(credit shell Rs12000.00) and YJD72J(credit shell Rs 6897.00).Due to covid-19 I am unable to travel anywhere in india and abroad.I have requested many times to your management of Indigo to refund my full money but till now i did not get my refund. Every time they told that u r not eligible to refund.Now the supreme court has also clearly ordered on 01/10/2020 that the money should be refunded to the customer.So I requested them to refund my money (Rs12000.00+Rs 6897.00) as soon as possible. but they refused.Kindly do the needful action as soon as possible.
Regards, Rajnish Dhawa

Aug 7, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2020

IndiGo Customer Care's response Hello, Mr. Dhawan,

As checked, your full refund has been made to the initial source of payment for both the PNR's from our end on 24th April and 15th May. Please check.

Regards,
Team IndiGo

Oct 16, 2020

Updated by rajnish_dhawan you are absolutly wrong because no full Refund is made only partial refund is made.For your kind information remaining amount of tickets VIR4JM 12000.00 rupee and for ticket YJD72J rupees 6897.00 are still in credit shell.Anything else???Dear Sir before replying u must cheched carefull then only u should reply.Kindly refund my rest amout 12000+6897=18897.00 rupee.Is that clear.I am waiting for my refund.

Regards,
Rajnish Dhawan

Oct 16, 2020

Updated by rajnish_dhawan you are absolutly wrong because no full Refund is made only partial refund is made.For your kind information remaining amount of tickets VIR4JM 12000.00 rupee and for ticket YJD72J rupees 6897.00 are still in credit shell.Anything else???Dear Sir before replying u must cheched carefull then only u should reply.Kindly refund my rest amout 12000+6897=18897.00 rupee.Is that clear.I am waiting for my refund.
supporting documents are attached for your reference.

Regards,
Rajnish Dhawan

Verified Support

Oct 25, 2020

IndiGo Customer Care's response Dear Mr. Dhawan,

We would like to inform you that the refund has been initiated from our end towards both the PNRs on
16th October and the amount will be credited in 3 weeks in the original mode of payment. We request your patience.

Regards,
Team IndIGo

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R

rajnish_dhawan

Oct 16, 2020

you are absolutly wrong because no full Refund is made only partial refund is made.For your kind information remaining amount of tickets VIR4JM 12000.00 rupee and for ticket YJD72J rupees 6897.00 are still in credit shell.Anything else???Dear Sir before replying u must cheched carefull then only u should reply.Kindly refund my rest amout 12000+6897=18897.00 rupee.Is that clear.I am waiting for my refund.

Regards,
Rajnish Dhawan

IndiGo Customer Care's response, Oct 16, 2020

Verified Support

Dear Mr Dhawan,

We would like to assure you that we have now initiated a refund of the said Credit Shell amount to the primary mode of payment for both the mentioned PNRs but the refund may take up to 3 weeks to reflect in the respective account. We'd appreciate your patience.

Regards
Team IndiGo

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This msg is regarding my complaint about indigo airlines. I applied through Olx jobs. Then I received a call from the airlines saying that I need to submit my documents for interview. After submitting documents another call came from saying that for interview I need to pay 2600 Rs and it will be refunded. I paid the amount Coz I was in need of the job. I gave the interview and they said it is cleared and now demanded for 6200 Rs for verification documents. This time I did not paid the amount. But my complaint is for indigo airlines. You guys have soo many complaints regarding scam with the name of your company... Why don't you guys take some action.

IndiGo customer support has been notified about the posted complaint.

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OLX India Customer Care

from Gurgaon, Haryana

Oct 16, 2020

Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Thank you for your patience and support.

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Address: BANGLORE

Website: [email protected]

Hi sir maine driver ke liye aply kiya tha compny ne kaha k 2000 rupees send karo maine send kar diye ab o mera call atend nhi kar rahe h kya karu abhi main unko call kar raha hu to o mera call atend kar nhi rahe h o documents prosec karne ke liye bol rahe h but 6000 thousand or send karne ke liye bol rahe h fir Maine unko kaha ki muze ye job nhi karni uske bad o mera phone attend kar nhi rahe h main ab kya karu? please

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Address: Mumbai

Dear Manager,

Please find the below details for mentioned concern.
Flight no. - 6E6097
Date - 10/10/2020
Boarding time - 3 PM
From - Goa to Mumbai

I didn't get my PAN card from check in counter I was in rush because flight is ready for take off. as i seat on flight i remember that i forget my PAN card at check in counter. I reached at Mumbai but they did not help me they said that took the no. online and called to goa airport. I many time to tried called to Goa airport but ringing.
Please help me for my PAN card.

Regards
Pooja Vishwakarma

+1 photos

IndiGo customer support has been notified about the posted complaint.

Oct 10, 2020

Updated by poo89vish Indigo Airlines — Pan card not get from check in counter

Dear Manager,

Please find the below details for mentioned concern.
Flight no. - 6E6097
Date - 10/10/2020
Boarding time - 3 PM
From - Goa to Mumbai

I didn't get my PAN card from check in counter I was in rush because flight is ready for take off. as i seat on flight i remember that i forget my PAN card at check in counter. I reached at Mumbai but they did not help me they said that took the no. online and called to goa airport. I many time to tried called to Goa airport but ringing.
Please help me for my PAN card.

Regards
Pooja Vishwakarma
[protected]

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Website: Savagewardrobe.com

I have ordered for a top of 750 rupees and in return I have received a small babies top which is not at all worth the price I tried to mail on the given website of the company e and try to contact the delivery partner is well but no Mail was reverted back to me and no one pick up the call all is well, the delivery team name was ecom express executive, order was placed on 28 September 2020 and was received on 8 October 2020,

+3 photos

Oct 10, 2020

Complaint marked as Resolved

The email ID is used the official one kindly delete this complaint as I will repost it with my personal email ID.

IndiGo customer support has been notified about the posted complaint.

Oct 10, 2020

Updated by Neha.suji kindly delete my complain as it was by mistakenly done from my official id and I will re posted from my personal email ID thank you

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