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IndiGo Complaints & Reviews

2.6
Updated: Oct 2, 2026
Complaints 5704
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IndiGo reviews & complaints page 67

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P
Pratik Shrimali
Apr 21, 2021
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Address: Gurgaon
Website: [email protected]

I have from Hr of indigo airlines from gurgaon, i am selected for ground crew and i have paid rs 1200 for first round, and i also she said to for next round to pay another 1200.

But i confused that this is right or wrong and i think this fraud, and i have allready lost my 1200 rs.

Regard
Pratik Shrimali.
Aug 5, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Mr Shrimali,

We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charge any money for interviews or recruitment nor engage any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard.

Regards
Team IndiGo
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    richa saraf
    Apr 20, 2021
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    Jaipur has night curfew due to COVID. In such a scenario, we had cancelled our tickets booked with Indigo Airlines (arriving Jaipur at 22.15 hours).

    While we were cancelling the tickets, it was showing that the amount will be refunded to us. It was only after the tickets were cancelled and when we didn’t receive any refund, we checked on the website and it showed refund declined. No reason for the same was mentioned. This is pure breach in consumer service and Consumer Protection Act will be applicable in such a case. The courts have in the past also levied charges on the airlines for such breach. Kindly consider the same and take appropriate actions.

    Pnr no. NJCR7M and HMNSMD
    IndiGo customer support has been notified about the posted complaint.
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      J
      Jagat Lal
      Apr 19, 2021
      Resolved
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      Resolved

      Please check if these are genuin provided by Mr. Sumit (HQ) Gurugram.
      Aug 5, 2021
      Complaint marked as Resolved 
      IndiGo customer support has been notified about the posted complaint.
      Mr Lal,

      Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

      Regards,
      Team IndiGo
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        K
        k ravindra
        Apr 18, 2021
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        Resolved

        Sir, i have booked flights tickets on 20.12.20 from (hyderabad to varanasi) journey date 03.04.21 booking reference no PNR SMLQRT and flight 6E 915 (A320) and return on 06.04.21 from (varanasi to hyderabad) booking reference no PNR/Booking Ref.: MPLENK 6E 6044 (A320) in the name of K.Ravindra Kumar and K.Lakshmi Kameswari, I paid 16, 458 for 2 passengers both up & down. MakeMyTrip Booking ID NF[protected], due to covid reasons on 13.03.21i cancel my both ticket of K.Lakshmi Kameswari for this an amount of Rs. 1164 only received. after that i have not received any amount from airlines. My mother expired on 10.11.2020 for her one ceremony i have to take opportunity perform ceremony at varanasi on 06.04.21, but due to covid19 i cancel the tickets I am unable to bear the loss of amount, may kindly consider my case and refund 75% amount please .It is my personal request.
        Aug 5, 2021
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Dear Sir,

        We understand your concern but please know that upon cancellation necessary charges are applicable. Also, visit http://bit.ly/3bqXEX3 to know about the charges. Stay safe!

        Regards,
        Team IndiGo
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          pradeeprajdev
          Apr 18, 2021
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          I booked Ahmedabad to Chennai flight on[protected] for[protected] from kotak mahendira bank. My amount was deducted but the payment status is cancelled. This is my email - [protected]@gmail.com.
          IndiGo customer support has been notified about the posted complaint.
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            A
            Ankita Sriva
            Apr 17, 2021
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            I got a call from quickr that my resume is shortlisted by indigo airlines i have to submit my documents if my documents will get selected i will get a call from indigo airlines within 24 hrs then i got a call from HR n she ur interview is scheduled for today at 3 o clock so for that u have to take reference I'd that will help u for the interview so for reference I'd i have to pay 999 i want to ask if it is fake or real please help me out..
            Aug 5, 2021
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Ma'am, please know that IndiGo will never charge you for recruitments. You may visit https://bit.ly/2DcJO9Z for careers with us. ~Team IndiGo
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              R
              richa saraf
              Apr 16, 2021
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              Jaipur has night curfew due to COVID. In such a scenario, we had cancelled our tickets booked with Indigo Airlines (arriving Jaipur at 22.15 hours) however, the refund has been declined.

              Pnr no. NJCR7M and HMNSMD
              Aug 5, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Dear Ma'am,

              We understand your concern. At this time, the flights are operating as scheduled. We are monitoring the situation closely for updates and new developments. We'll let you know in case of any waivers. Thank you, stay safe.

              Regards,
              Team IndiGo
              richa saraf's [Complaint's author] reply, Apr 20, 2021
              while we were cancelling the tickets, it was showing that the amount will be refunded to us. It was only after the tickets were cancelled and when we didn’t receive any refund, we checked on the website and it showed refund declined. This is pure breach in consumer service and Consumer Protection Act will be applicable in such a case. The courts have in the past also levied charges on the airlines for such breach. Kindly consider the same and take appropriate actions.
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                A
                Afshaana
                Apr 15, 2021
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                Cheating indigo, why u people want to steel passenger's property?
                IndiGo customer support has been notified about the posted complaint.
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                  inam99
                  Apr 15, 2021
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                  I want to see how the portal is doing
                  IndiGo customer support has been notified about the posted complaint.
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                    N
                    Nirbhay Kutal
                    Apr 13, 2021
                    Resolved
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                    Resolved

                    I had flight on April 12, 2021 at 1:40pm fr Shirdi to Delhi, via Hyderabad. I arrived at airport at 1pm, the flight was departing infront of me. I beg the staff of indigo to please help and stop to flight as flight was departing 40 mins prior to the scheduled. Your employee named Mr. Santosh on Shirdi Airport, humiliated me and was laughing at me. Then he got angry and said me no matter what I will do, I won't get refund. Also he mention that, this is new rule from today that if passenger won't come 2 hours prior to airport, the flight can depart anytime. Departure time is just for time pass on paper. I urgently paid INR 3, 146 and booked flight from Aurangabad Airport. I want refund, I suffered a lot . Your staff was humiliated me and the way they spoke, their hand gestures was like he gonna hit me.
                    After I book ticket for Aurangabad, your staff again warned me if I wont reach 2 hours prior I will miss my flight again. This incidence was so stressful, I paid extra INR 3, 146 and INR 2000 i paid for private cab to travel Aurangabad airport from Shirdi as your staff warned me like a rowdies on street that I need to be at airport 3 hours prior. Please refund me my extra amount which I paid and please look into your staffs at Shirdi Airport ​, they are so rude, no professional manners, inapproriate behaviour and zero percent co-operative.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2021
                    IndiGo Customer Care's response
                    Dear Mr Kutal,

                    Many apologies for the experience. Rude behaviour is unacceptable and we understand how you must have felt. Please share your PNR via private message so we may share your feedback with the concerned team.

                    Regards,
                    Team IndiGo
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                      A
                      Arunzz
                      Apr 12, 2021
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                      Address: Delhi

                      I Arun Ap lost around 18.2k rupees in the name of a fake job offer in the name of . The person who is calling me is a women and she is saying that she is the HR of indigo airlines .I got a message from the same number that you are selected for a supervisor position at kochi international airport then I said to them I am a final yr forensic student and I am studying in Rajamundry Andrapradesh then they changed the job location to Rajamundry Airport. At the same time they send me an appointment letter and ask me to pay 1.2k then I paid that amount then after 3to 4 hours they called me said to pay 5k for uniform, id card and Entry pass then I paid that amount also. Then those people said to me to join on 7th April 2021. Then I waited for that day but on 6th April they call me and send me pdf to pay 12k for processing fees or else my job will cancel. Then I arranged and I payed that amount but alas they changed my appointment date to 10th April at the time I got doubt and after that they send me a PDF which is showing to pay 8640 for the service charges. After these my payment they again ask me for money then started asking them to give my money back they said that I want to pay 2k exta for the cancellation charges.
                      Sir now I am in Kerala and I am in self quarntine for my family safety. Now also those fellows are calling everyone in my college and saying the same in the name of indigo airlines. Am having the 4 numbers and one bank account and transaction details of the same case and I am attaching my whole scrnshots and phone numbers with this.
                      Sir I didn't want my money but please arrest these criminals. They are simply taking someones hardwork with simple phone calls.
                      Bank Name:- ICICI Bank
                      Holder name:- Jitendra Kumar
                      IFSC Code:- ICICI0000830
                      Account number:[protected]
                      Phone number details
                      [protected]
                      +[protected]
                      +[protected]
                      +[protected]
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2021
                      IndiGo Customer Care's response
                      Dear Sir,

                      Please note IndiGo neither charge any money for interviews or recruitment nor engage any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard. You may visit the Careers section on our website if you're interested in job opportunities with us.

                      Regards,
                      Team IndiGo
                      Apr 22, 2021
                      Updated by Arunzz
                      Hlo sir/madam
                      Last Thursday15/4/2021 I got a call from the consumer form. One guy named Karthik called me and asked about my complaint and he said that he will resolve my issue and he will get back my money on Friday 16/4/2021 I got again from this guy around evening 5.30 and he again asked me about my loss then I said that I lost around 18.2k .
                      After that conversation he said that I want to pay 10%of the lost money to him to get back my money back. Simply I said no we can discuss this on tommorow . The at Saturday he called me again and started to speak me in rude to pay money then I refused that deal then he speak me to in bad words.
                      Sir
                      Is this the behaviour of the senior account manager of consumer forum now I Arun Ap complaing against consumer form .
                      And I want say to the consumer team that don't give hope to any person who is in a problem.
                      Thank you
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                        S
                        SanjayPrem
                        Apr 11, 2021
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                        Resolved

                        It is submitted that my Ray Ban sunglass worth Rs 6500/- was stolen from my check-in-luggage between my journey from Delhi to Kolkata through your airline 6E 2238 on 10 April 2021. Either the same was done by airport staff or airline luggage staff. I want an early solution on the subject. My contact No is [protected] and [protected]
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        I received a call from indigo airline saying that as per policy you have to check your luggage before leave the airport and report accordingly. That's mean all passengers have to unpack their luggage at airport and we have to check every item have or not which was before check in😂😂😂😂😂😂😡😡😡...⇄ There is no safety your luggage in indigo airline.
                        Hello, Sir

                        We understand your concern here, please share your PNR with us for us to take a closer look at ths.

                        Regards
                        Team IndiGo
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                          P
                          Peter Pinto
                          Apr 10, 2021
                          Resolved
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                          Resolved

                          Address: [email protected]

                          Dear Team, I have been continuously trying for refund from Happy Easy go and have also lodged refund claim on their website. However, its more than one month but no revert is coming & every time new excuse is given by the Customer Care of Happy Easy Go.

                          My PNR are NIQSKW, ZCU63L, GHMYFG & GFBJNC for travel from Pune to Bagdogra and return and total refund amount involved is Rs. 1.58 Lacs. Hence request you to please support.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2021
                          IndiGo Customer Care's response
                          Hello, Sir

                          We're checking with the team. Someone will get in touch with you shortly.

                          Regards
                          Team IndiGo
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                            M
                            Mohammad Hazrat
                            Apr 10, 2021
                            Resolved
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                            Resolved

                            I applied online for a job in indigo airlines as i studied in commerce stream. I applied and then got a call from them for a telephonic interview. They said that i am selected for ground Ticketing and then also told me to pay rs. 2000/- for security and rs. 5250/- for document verification. My joining is on 15April. I have payment slips, emails, phone numbers... Everything. Please help me to get rid of this problem. I have payed all these amount.
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            IndiGo customer support has been notified about the posted complaint.
                            Apr 10, 2021
                            Updated by Mohammad Hazrat
                            And also i want refund my money in my bank account.
                            Verified Support
                            Apr 12, 2021
                            IndiGo Customer Care's response
                            Hello Sir,

                            Please be informed that IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in.

                            Team IndiGo
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                              B
                              Biswaranjan
                              Apr 9, 2021
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                              Hi,
                              Staffs of Indigo is not behaving with customers properly. They hold forcefully my Credit Card and my Boarding Pass. I traveled from Bangalore to Bhubaneswar today.

                              Such kind of behavior is not at all acceptable.

                              Pls provide some basic behavioural training to your staffs. A staff named Arun, who is saying Asst. General Manager but actually not, is threatening me to cancel my Boarding. How can he say like this. Is there any special recommendation to him from Indigo to behave in this way with customers.

                              Shame on such kind of behavior from Indigo.

                              Waiting for an action on this.

                              Thanks
                              Biswaranjan
                              IndiGo customer support has been notified about the posted complaint.
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                                Biswaranjan
                                Apr 9, 2021
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                                💐Hi,
                                Staffs of Indigo is behaving with me like I am a thief. This kind of worst behavior is not at all acceptable.

                                My PNR is EIYGHP

                                This one of a worst Airline, the staffs are don't know behavior.

                                Thanks
                                Biswa
                                IndiGo customer support has been notified about the posted complaint.
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                                  K
                                  krish.onlyone
                                  Apr 9, 2021
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                                  Resolved

                                  Address: hyderabad

                                  I was a passenger of flight 6e 6044 (Seat no 23f) from hyd to varanasi on 08th april, 2021. I had opted for cpml services. On board, none of the crews came to me and served meal though entitled. Please do the needful and refund.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  IndiGo customer support has been notified about the posted complaint.
                                  Sorry for the experience. Please share your booking PNR so we may check. ~Team IndiGo
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                                    ReginaDm Roy
                                    Apr 9, 2021
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                                    Address: Gurgaon

                                    I received a call from Indigo airlines name with Srinivasan Reddy stating the HR head of indigo airlines. Told me my C.V has been selected for Ground staff and he forwarded me a mail that I have to pay 2500 for telephonic round and he will generate my reference ID. I want to know whether it's Indigo or a fraudulent activities happening. As far I know airlines never charge for interview.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 11, 2021
                                    IndiGo Customer Care's response
                                    Dear ReginaDm Roy,

                                    Please be informed that IndiGo never charge any fees for conducting interviews. Please do not make any payment in response to this letter. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in.

                                    Regards,
                                    Team IndiGo
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                                      Gitika7
                                      Apr 9, 2021
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                                      Resolved

                                      Sir,
                                      I have asked to pay 7500 for various verification by indigo's personnel who called me..should i go for it or not?
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      IndiGo customer support has been notified about the posted complaint.
                                      Dear Ma'am,

                                      Please be informed that IndiGo never charge any fees for conducting interviews. Please do not make any payment in response to this letter. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in.

                                      Regards,
                                      Team IndiGo
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                                        Harshini23
                                        Apr 9, 2021
                                        Resolved
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                                        Resolved

                                        Hi,

                                        I have applied for work from home completed the work and for releasing salary they charged me amount. They didn't give my salary and took amount from me. Please return my amount paid to you and I don't need your salary.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        IndiGo customer support has been notified about the posted complaint.
                                        Dear Ms. Harshini,

                                        This that doesn't sound right at all. IndiGo never charges any fees for conducting interviews. We are sharing this with our concerned team. They will do the needful.

                                        Regards,
                                        Team IndiGo
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