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IndiGo Complaints & Reviews

2.6
Updated: Oct 2, 2026
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IndiGo reviews & complaints page 70

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M
Matanh
Feb 19, 2021
Resolved
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Resolved

We did not get refund of indigo flights whichngot cancelled due to covid... As per govt instructions either they should refund the amount or we will book another tickets from that amount... I send them feedback and also filed a complaint but no response
Aug 7, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Dear Sir/Ma'am,

We request you to please share your PNR via private message so we may check this.

Regards,
Team IndiGo
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    M
    Munmunsingh
    Feb 18, 2021
    Resolved
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    Resolved

    Address: Bestech park view ananda b tower 1205 Gurgaon

    I have lost my Panasonic phone at flight
    Model number Eluga note
    Android version-6.0
    I have lost nearby my seat

    My flight details are:-
    Flight number-6E 943
    Date-13th feb 2021
    Departure time-12:25pm
    PNR-NFHVRL
    Aug 7, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Dear Sir,

    Thank you for details. Let us check this with our airport team, we will get back to you.

    Regards,
    Team IndiGo
    Dear Sir,

    We tried connecting with you over the call but couldn't connect. However, we are unable to find your mobile. We request you to get in touch with the airport authority.

    Regards,
    Team IndiGo
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      P
      Preet Raval
      from Rajkot, Gujarat
      Feb 18, 2021
      Resolved
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      Resolved

      Dt. 11 Jan, 2021
      I applied for software developer job and then received a call where in I was asked to write written exam and telephonic interview. I was given employment id @23398. I was asked to pay 2100 rupees which would be refundable. I paid that money on that day. Sumeet Singh, HR at Pune airport informed me that I was selected as ground staff at airport and my salary would be 18k.
      Dt. 12 Jan, 2021
      I was told by Sumeet Singh to pay 7, 940 rupees as security which would be refunded on first day of my training. After I paid him this money he mailed me training letter from Indigo airlines. He confirmed me that it was last amount and I am appointed. The GST IN- 27AAACA6412D1DH is registered on name of Airport Authority of India which was mentioned in my training letter. HE told me that all my 10k will be refunded whenever I need them.
      Dt. 13 Jan, 2021
      He told me that I need to pay 13, 000 rupees again for uniform to which I denied and he started shouting on me.He told me that he will block my amount. I asked him to refund my money and he is not giving it back. There after he is not picking my calls. Please help me as my 10, 000 rupees is with them.
      Aug 12, 2021
      Complaint marked as Resolved 
      IndiGo customer support has been notified about the posted complaint.
      Verified Support
      Feb 20, 2021
      IndiGo Customer Care's response
      Mr Raval,

      We regret to inform you that this information appears to be fraudulent and you're being taken for a ride! IndiGo neither engage any mediator to secure appointments for candidates nor charge any money for interviews or recruitment. In case you want to apply for a position with IndiGo, please visit careers.goindigo.in. You may also visit bit.ly/2GWddcd for a better understanding. Stay safe

      Regards
      Team IndiGo
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        P
        Poojasaini
        Feb 16, 2021
        Resolved
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        Resolved

        My sister applied online for a job in indigo airlines as she studied in same stream. She applied and then got a call from them for a telephonic interview. They said she is selected for ground Ticketing and then also told her to pay rs. 2000/- for security and rs. 5500/- for document verification. Her joining was on 16 feb at 2pm. When she reached at indigo airport located at sahnewal, Ludhiana state punjab, they told we didn't call you for interview. I have payment slips, emails, phone numbers... Everything. Please help me to get rid of this problem.
        Aug 9, 2021
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Verified Support
        Feb 17, 2021
        IndiGo Customer Care's response
        Ms Saini,

        We regret to inform you that this information appears to be fraudulent. IndiGo neither charge any money for interviews or recruitment nor engage any mediator to secure appointments for candidates. We are highlighting your concern to the relevant team and would recommend you to inform your sister to visit careers.goindigo.in, in case she is interested to apply for a position with IndiGo. You may also go through details at bit.ly/2GWddcd.

        Regards
        Team IndiGo
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          A
          Arif. T. M
          Feb 16, 2021
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          Address: Arif. Tm

          A lot of job vecancy seened regarding indigo air lines in meny places. Meny candidates are applayed and cheated, I am one of them. I scened add from olx and I am applayed for job. I got offer letter from indigo, I pay some money for further process . So please take action against this kindes of fraud people. This frauds are using indigo brand name to cheet. So please take action to remove this Adès.
          IndiGo customer support has been notified about the posted complaint.
          I scened meny complaints in here. I hope your team will make necessary action for this.
          IndiGo Customer Care's response, Feb 16, 2021
          Verified Support
          Dear Sir,

          This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter/offers. We are highlighting this with our respective team. They will surely do the needful.

          Regards,
          Team IndiGo
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            V
            vinoth perseus
            Feb 12, 2021
            Resolved
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            Resolved

            Address: 8/54, ammonkovil 1 st, pandarapuram, thovalai post

            I searched a job on facebook on that time i saw tha facebook add and there Is a number .I called on that number. There was one girl named Manidha sharma who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating that your documents are selected for interview. You have to pay 2500 for the reference id and interview question-answer sheet. I deposited money in the a/c which was given to me by manisha sharma .In the evening one guy from indigo took my telephonic interview.
            Next day i received call from verification dept of indigo, manisha sharma told me to deposit 7500 (Refundable) for the security deposit. I again deposit that money in the same a/c . By the evening i received offer letter from indigo. Next day manisha sharma again called me and told to deposit again 10000 rs (Refundable) for the current a/c opening as a security deposit... I already deposited 10, 000 rs after that manisha sharma called to me and told about my accessories which are help for my job ( laptops, microphone, and some note books ) for that she asked 18588 and I paid the said amount again the next day morning she called and told to me you need to pay 35588 for hr process then i asked the indigo hr id card and she showed to me there a guy named rahul sharma she showed to me and said he is our manager ok then i paid after that she told that this amount will be paid on that day evening ok again the next day i received a conformation letter from indigo then she told you need to pay 50000 so i told to her this is not good i don't want any job. If i quit the interview process what will happen, she replied the paid amount will be refunded after 45 days so I told I quit the process. Already 45 days finished still not yet received any amount to my account. So i called the same number ( [protected]) But its switched off .
            Aug 5, 2021
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Verified Support
            Feb 13, 2021
            IndiGo Customer Care's response
            Dear Sir,

            We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We also do not indulge in the practices of collecting any processing/enrolment fees. from job aspirants. Hence we would recommend every such candidate to please visit the Careers section on our website http://goindigo.in and upload your resume at https://bit.ly/2fV5HOE. If the resume gets shortlisted, the candidate will be contacted by IndiGo’s recruitment team.

            Regards,
            Team IndiGo
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              A
              Abhispi
              Feb 8, 2021
              Resolved
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              Resolved

              Address: New delhi

              Taking the registration amount from me through online payment, giving the fake offer letter in what's app I called them by asking about Job of offer letter was fake they blocked me immediately in what's app. 2550 was taken from me. The HR name is Savita her contact number is [protected] so plz kindly help to refund my money...
              Aug 7, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Dear Sir,

              We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. IndiGo never charges any fees for conducting interviews. Our airline will not be responsible for any payment you make in this regard. We've forwarded this to the concerned team. Further, you may visit https://bit.ly/31pJ8tZ for any job-related query.

              Regards,
              Team IndiGo
              Abhispi's [Complaint's author] reply, Feb 11, 2021
              Kindly please return my amount
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                V
                Vasantha2403
                from Noida, Uttar Pradesh
                Feb 8, 2021
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                Address: New Delhi

                Indigo airlines company making fraud job opportunity and they collecting processing fees 2550 I paid please refund my amount
                IndiGo customer support has been notified about the posted complaint.
                Feb 18, 2021
                Updated by Vasantha2403
                Please refund my amount after that I will believe them

                Dear Sir,

                We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                Regards,
                Team IndiGo
                But they make me fraud they said your profile shortlisted selected please send me your all documents ok I sent all to them going good processing also after they told your selection confirm but you pay 2550 rupees for processing fees and then only you get offer latter ok than I pay 2550 rupees they told your payment done u told ok mam then after what I ask they told wait for our senior mam will you she tell everything but she didn't call me I ask her HR Savitha mam wait some time ok I called they put my number block and
                Dear Ma'am,

                We are aware of such fraudulent activities and our team is working on it. For careers with us, please visit https://bit.ly/34kE2jK.

                Regards,
                Team IndiGo
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                  Vajjapelli Anjaneyulu
                  from Noida, Uttar Pradesh
                  Feb 7, 2021
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                  Address: Rajivgandhi international airport shamshabad Hyderabad
                  Website: Indigo airlines jobs

                  I have received an mail regarding indigo jobs in that mail.all the discription as well as contact persons phone numbers and i have called on that no. There was one guy name raj verma who picked up the phone and explained about that job recruitment process after few hours i have received mail that submit your documents i have submitted and another day again the mail was came and your profile has been selected for interview you have to pay have pay 7500 for the security deposit they have told that these amount will be refunded after the interview then i have paid another day another mail was came you they have told you have to pay 10500 and i have paid another day another mail was came you have to pay 18588 for the job security i have doesn't have money i have said ma'am its any fraud they said that it was no its an international company and forced me to pay 18588 other ways you have been cancelled iand after few hours i have paid 18588 another days after they have called me you have to pay 25588 for the job maintenance i have said that first you refund my money after i will they said that that will take if you pay these 25588 the refund amount will be tomorrow its i said no ma'am i have no money cancel my profile said they said after 40 days. These amount will be refunded after 40 dys i have called many times and doesn't responding my phne i have mailed also doesn't responding please help me i have paid 39000
                  IndiGo customer support has been notified about the posted complaint.
                  Feb 07, 2021
                  Updated by Vajjapelli Anjaneyulu
                  These guys Mobile numbers

                  Feb 15, 2021
                  Updated by Vajjapelli Anjaneyulu
                  Pls help me
                  Mr Anjaneyulu,

                  We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                  Regards,
                  Team IndiGo
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                    J
                    Jagadhish Kumar
                    from Gaya, Bihar
                    Feb 7, 2021
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                    Address: 1-71, narayanapuram,Sri kalahasti.

                    Dear indigo airlines I am applying indigo airlines in quicker website .they are all fake and fraud ..I paid money also ...and lastly these are fake I get confirmation lately .so please do allow these types of website sir
                    IndiGo customer support has been notified about the posted complaint.
                    Feb 07, 2021
                    Updated by Jagadhish Kumar
                    I don't want money ..but these types of cyber crime don't allow sir ..if you are give to chance for job in indigo airlines .I have completed intermediate and now degree final year.

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                      L
                      lovely Dilip
                      from Noida, Uttar Pradesh
                      Feb 7, 2021
                      Resolved
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                      Resolved

                      Address: Chennai

                      I'm Srilatha M, Refund my airport authority payment
                      ₹2250
                      Feb 7, 2021
                      Complaint marked as Resolved 
                      I'm srilatha. I'm attend the telephonic interview. I got selected and I paid airport authority amount₹2250/- I'm not interested to continue further process. So I want my money refund.
                      IndiGo customer support has been notified about the posted complaint.
                      Hi,

                      We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                      Regards,
                      Team IndiGo
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                        W
                        Wuvaiz
                        from Bengaluru, Karnataka
                        Feb 6, 2021
                        Resolved
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                        Resolved

                        Prateek-Srivastava [protected] fraud scam money payment and tejal scam fraud [protected] and vijay [protected] all scam fraud money cheaters
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Sir,

                        We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                        Regards,
                        Team IndiGo
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                          V
                          Vasantha2403
                          from Noida, Uttar Pradesh
                          Feb 5, 2021
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                          Address: Gurugra hariyana new Delhi

                          T2102041637577001310531
                          I make payment 2550
                          They asking you want pay 2550
                          Then will get offer latter within 10 minutes
                          But they give offer it is fake offer latter
                          I have mentioned her number also
                          [protected]
                          Please refund my amount
                          IndiGo customer support has been notified about the posted complaint.
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                            S
                            Saroj Ku sahoo
                            Feb 1, 2021
                            Resolved
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                            Resolved

                            [protected] this no for calling bole ki apaka job laga chuka he indigo air line me apaku docoment vejie us ke bad bole ki Rs. 1500 dena hoga prosesing ke lie mene de dia uske bade bole ki apaku HR ki call aiga to unone bola ki 4500 dena hoga lekhin mine nei dia Avi call kareneshe koibi answer nahi milata he plz help me plz return my money
                            Feb 1, 2021
                            Complaint marked as Resolved 
                            8249313671 call me Refund my money 1500
                            IndiGo customer support has been notified about the posted complaint.
                            Feb 01, 2021
                            Updated by Saroj Ku sahoo
                            Refund my money plz 1500
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                              S
                              Saroj Ku sahoo
                              Feb 1, 2021
                              Resolved
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                              Resolved

                              Address: At. Alia post. Dhaneswar dist. Jajpur. Odisha pin. 755022

                              Qukar me job kiliy dalatha likin bar bar Call atihe paissa mangarehe dally 30/40call ata he
                              Feb 1, 2021
                              Complaint marked as Resolved 
                              No call no msg or no paissa
                              IndiGo customer support has been notified about the posted complaint.
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                                S
                                Sree Durga Cherukuri
                                from Bhimavaram, Andhra Pradesh
                                Jan 23, 2021
                                Resolved
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                                Resolved

                                I got a call on 20-1-21 from neha aviation authority, that I have selected for indigo Airlines, payment of 2000 for exam, which will have 3 rounds of interview.
                                1 is exam for payment 2000
                                2- HR phone call within 2 minutes she selected me for job
                                3- and she called today 23-1-21, for some medical tests to be done on interview face to face day, and asked to pay 10500, which totally 12500 will be refunded.
                                But in the evening for some purpose I been tryng, there is switch off of phone.
                                Please help me to get my money, I'll give you bank details what they give.

                                Please
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Jan 23, 2021
                                Updated by Sree Durga Cherukuri
                                My compliant was not resolved
                                Verified Support
                                Jan 25, 2021
                                IndiGo Customer Care's response
                                Dear Sree Durga Cherukuri,

                                Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Our airline will not be responsible for any payment you make in response to this email.

                                Regards,
                                Team IndiGo
                                Verified Support
                                Jan 27, 2021
                                IndiGo Customer Care's response
                                We would like to clarify that IndiGo does not charge any fee for conducting job interviews. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT. ~Team IndiGo
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                                  D
                                  Deepu26
                                  Jan 21, 2021
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                                  My self A .Deepchand when searched job in quicker a fraud indigo airlines said I have been selected pay the registration fee of 2000 rs immediately for attending interview
                                  IndiGo customer support has been notified about the posted complaint.
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                                    M
                                    Muskan001
                                    from Delhi, Delhi
                                    Jan 19, 2021
                                    Resolved
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                                    Resolved

                                    Listen you ###, it's not something new about your ### management !
                                    Are your captain flying for first time, no naah ? Then ?
                                    And what are you guys upto ?
                                    When you know that you can't take off in the morning time during winters then why do you give the option to fly during that hours ??
                                    ###, have you lost it
                                    I'm still in the aircraft ..
                                    Had a flight at 6.35 am n it's 7.54am
                                    And when I asked the crew members for food .. she refused..
                                    Man, I make sure you guys to drag to court
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Jan 19, 2021
                                    Updated by Muskan001
                                    Listen you ###, it's not something new about your ### management !
                                    Are your captain flying for first time, no naah ? Then ?
                                    And what are you guys upto ?
                                    When you know that you can't take off in the morning time during winters then why do you give the option to fly during that hours ??
                                    ###, have you lost it
                                    I'm still in the aircraft ..
                                    Had a flight at 6.35 am n it's 7.54am
                                    And when I asked the crew members for food .. she refused..
                                    Man, I make sure you guys to drag to court
                                    Verified Support
                                    Jan 20, 2021
                                    IndiGo Customer Care's response
                                    Sir, we aplogise for the experience. We never want our passengers to face any trouble but our operations depend on various factors that affect the flight schedule. Please share your PNR for us to check, with our concerned team.

                                    Team IndiGo
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                                      R
                                      Reshma AS
                                      from Delhi, Delhi
                                      Jan 18, 2021
                                      Resolved
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                                      Resolved

                                      I had been booked a flight from Pune to banglore on 16th of jan and cancelled it. I have received a msg stating refund has been initiated but still it has not reflected in my account.i contacted indigo but no proper response from them...
                                      Flight ticket was charged Rs 5611 and refund initiated was Rs 2611 but not credited to account...
                                      Proof has been submitted through screenshot of msg from indigo..requesting u to take the necessary procedure and refund reflect in my account as soon as possible.

                                      Thank u
                                      Jan 21, 2021
                                      Complaint marked as Resolved 
                                      My refund has been reflected in my account after mailing to consumercomplaints.in
                                      IndiGo customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 19, 2021
                                      IndiGo Customer Care's response
                                      Dear Reshma,

                                      As checked, a refund has been initiated from our end towards your booking on 16th Jan. It usually takes 2 weeks for the refund to be processed. You may then claim the same from your payment portal.

                                      Regards,
                                      Team IndiGo
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                                        C
                                        Chaitu Lee
                                        from Airoli, Maharashtra
                                        Jan 15, 2021
                                        Resolved
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                                        Resolved

                                        Hi,

                                        I have contacted customer care guy from IndiGo and made transaction through IVR for getting travel certificates. It's been two days and I have not received anything. Could you help me with this.

                                        BNR: DDR4NF, YFJYWF
                                        Email ID: [protected]@gmail.com

                                        I have paid for both the travel certificates and need both of them asap.
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        IndiGo customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 19, 2021
                                        IndiGo Customer Care's response
                                        Dear Mr Lee,

                                        Please write to us at customer.[protected]@goindigo.in or connect with us at[protected] so we may assist you.

                                        Regards,
                                        Team IndiGo
                                        Sir, please claim your travel certificate from our website https://bit.ly/3eShnhs. ~Pankaj
                                        Chaitu Lee's [Complaint's author] reply, Jan 17, 2021
                                        I have tried it, but it is not working.
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