IndiGo Complaints & Reviews

I cancelled the flight ticket booked online from indigo airlines prior 12 hrs of the journey and recieved the intimation about the cancellation and refund amounts declaring cancellation request is process. However, now the airline is refusing to pay the refund amount and has forfieted complete amount saying that the ticket was not canceled by their system. This is pure cheating. Once the Cancellation request has been made by the individual the ticket should have been canceled and if not intimation of the same should have been given.

I have booked a ticket four 4 people for 4th apr having flight no 6e 689, pnr no nkqlgt and 10 apr having flight no 6e 6616, pnr no oltfnd but due to pandemic covid 19 our flight got cancelled and we were given credit vouchers which is to be used till 31st march 2021 but as we don't want to travel now due to health issues and other problems so we want our amount to be refunded in our account not in form of credit vouchers as it is for no use o[censored]s. So kindly refund the amount as soon as possible.

Respected Sir/ Madam,

I had booked my air tickets via clear trip booking site for indigo airlines 6E 6635 with trip ID[protected] from varanasi to new delhi for 12 of April 2020 with PNR MF9EGV for three passengers namely Ms Himani Shali, Ms Rachna Pandeya and Ms Suman Rani.

I was given a text message from indigo airlines on 31st March 2020 that a flight being cancelled due to covid lockdown we will create a credit shell uptill next year.

Sir looking at current situation. I won't be able to travel for next year as coronavirus has taken a toll on my health and I am in acute depression . Request you to kindly refund my money back to my account. Please find the ticket with a total fare amount of Rs 6, 567/- attached for your kind perusal.

Plzz as soon as possible do the needful so many fake agency and asking for moneu

On of the agency has called me and they said that they i had selected for ground crew job and salary is 30k and cab facilitiey and he asked me 1500 for deposit and then he will send me offer letter and interview

Asking for money deposit 10k for security fees and training kit

I have got a message with the link provided. I have open the link and website has been shown with the following pictures which I have uploaded. They asked me to pay 9800 rupees for registration to their account via phone pay etc..i want to know that is it fake or real.
I need to know the information or else action will be taken seriously.

I am anusha. I received an email regarding the job. They said that i have to deposit 9900 +gst as a security deposit which is refundable an the day of interview. I thought that it was real and deposited 9900.. Please take action against this fraud.
I lost my money

A/c holder name: indigo airlines
A/c no.: [protected]
Ifsc code: idib000g007
Bank name: indian bank

These are the account details he has given
His name is mr. Praveen alandkar
Please do something about this fraud
I lost my money.

Hi my name is anusha. I got a mail that i have to deposit 9900 +gst as a security deposit which is refundable on the day of interview. I thought that it was real. So i deposited the amount 9900.. Can u please take any action against that fraud. I lost my money. Do something about this fraud.

Sir you can help me... Plz

I am hrishikesh lav sale
I have applied for indigo airline ground staff job vancany, next day i get the messege that your cv has been selected. And they also called me and they asked me to send documents like adhar card and marksheets through whatsapp. So i followed their instructions, and then they ask me to pay rs 2, 650 /- to generate reference code, once they generate the reference code then only i will eligible for interview, they even told me that the amount is refundable. Everything was lie, the person who contact me her name was khushi, i got call from these number[protected] she is the one who guided me through the whole process, after payment she sent me few questions, she gave me half hour to prepare about the topics, and then after half an hour she call me back and transfer the call to hr team, hr took my interview, i deliberately messed up the interview to know their next step, i was worst in my interview, but even though they selected me, i was already suspecting that their is something fishy, with this my suspicions were confirmed, and also the hr send me the confirmation mail, stating that i m selected, and my salary will we this and this. The mention the salary in the confirmation letter which is discussed during interviews, they also told me that there is 30 % hike in salary when i complete my 2 months training, so they are providing me 30, 500 during training period. At the very beginning the told me to provide 45k -80k salary so i remembered this and i calculated like training salary is 30, 500 rs and 30 % of it will be 9, 150 rs so my salary after completing training will be 30, 500 +9, 150 = 39, 650 rs (So i think there math skill were bad) and is also onther point which increased my suspicions, i paid them on 3 july 2020 at 4 :40 pm on the very next day asap i visited to my home branch and i filed a dispute, for the amount i paid (2, 650 rs) in that confirmation letter they demanded 10, 600 rs more for security deposit. I didn't pay this amount. On 4 july 2020 after i file dispute wihin 24 hrs, and i confronted those fraud to pay my money back 2, 650 rs, first they were very calm, they acted like they dont know anything, but when i mentioned those points like the mail i received is gmail.com, not from goindigo.com (As an hr of indigo airline he should use the official email instead he used a gmail.com. And he also send the second mail from protonmail.com which is mostly used by fraud, he send me the confirmation, letter from this mail. So when i told her this, she started using abusive language and she confessed that she is from fraud from, i m not they only one who she is cheating, she told me not to call, she has to scam others and she dont have tym to waste on me, i get angry she transferred her call to aisha she is also her partner in this crime, she told me that i will get the amount refund in 60 days, i have all the recordings from the very first call i received. But i know they wont refund the money, so now i got to know how this whole fraud network works, my presence of mind saved me from lossing a big amount, i only loose 2, 650 rs which i want refund, i also filed a dispute in bank with in 24 hrs, i hope i get the money, i will not give my single penny to this fraud, plz help to get my money back. This fraud firms are calling me from delhi ncr and when i asked them where they are calling from they said gurgaon, head office of indigo airline

Kindly find the attached photos you will understand the scenario.

Hi i have received the email regarding my cv getting shortlisted for interview in indigo airlines in mumbai. They asked me to pay 2500 rs for registration fees on 1st july 2020 i paid, than again they asked for 7900as a security deposit and it will refundable in salary, so already i paid this 2 amount and again they are asking me you have to pay 25% of your salary, and this is for salary security purpose and mine salary they told 42, 500 for ticketing executive and also i received confirmation letter.

I have seen the ad of indigo airlines in olx then i got the no. From there i called them they said ki kl call aayega interview ka or interview agr select hua toh 2050 dene hoge agr ni hu toh n denge hoge...i said okk then next morning around 11:30 i got call from interview team the took my interview and said i got selected as computer operator but i nees to submit 2050 for appointment letter amd they have given m confirmation letter i asked thm to lower the price they said u haveto pay 1000 its our company policy. I submitted thm the 1000 rs and the they stop replying to my msg

Respected sir,
This is kalinga maharana i'm applying ticketing executive in indigo airlines on bbsr airport location by through the quikr. I'm paying money different stages and different amounts. I'm paying totally 1, 25, 425 inr. Mr. Sudesh singh.
1. Accnum-[protected]
Ifsc code-bdbl0001983
Sudesh singh
Bank name - bandhan bank

2. Acc -[protected] holder-sudesh singh. Ifsc code-yesb0000085

3. Account-[protected]
Holder brajesh bhadouriya
Ifsc punb0367800
Punjab national bank

4.ac no :-[protected]. Sudesh singh
Ifsc code :-ubin0567094
Union bank of india

5. Bank name - kotak mahindra
Holdar name - rishikesh panday
A/c no - [protected]
Ifsc - kkbk0000154
I'm paying for courier service 15, 325 inr

Mr. Rohit sir telling me and also send me a joining latter or wait for courier.
But till now i can't get any mail or any courier.

Please help me, ur my single hope
Help and support team

We had booked the flight on 26th feb 2020 from kolkata to guwahati to do the journey on 24th may 2020 the flight tickets amount is rs 17910/- booking pnr is yekqhl. As per the government of india rules indigo flight authority has to refund the whole amount to the commuters because of covid 19. However now without our permission indigo flight authority has deducted an amount rs 12300/- as cancellation charges. The flight booking made for 6 members including 1 senior citizen and 1 children of less than 5 years. Kindly take necessary action against indigo flight authority and help us to get the full refund amount rs. 17910/-.

Hi, we booked tickets from chennai to kolkata for 18th july 2020. Due to sudden shutdown in kolkata on 4th july 2020 that is today we have not received any information of flight details. Please refund the amount or provide us any further notice.
Pnr - jfcbgv
Flight number - 6e-797

Date of incident:[protected]
Ticket pnr:- nnsp8k
Date of booking:[protected]
Date of cancelled:[protected]
Date of departure:[protected]

Refund amount;- 2069/-

Dear sir,

I have booked a ticket of Indigo airlines on[protected] with Goibibo from Hyderabad to Varanasi but due to some personal problem i have dropped my plan for journey so that i have cancelled the ticket on[protected] with direct indigo airlines. I have done the payment with my credit card. But at this time i can't receive my refund amount. I have also tried to call the helpline no. Of both (Goibibo and Indigo airlines) but its not reachable. I have also chat with indigo help care then they told me they have sent the refund amount to goibibo and then i have chat with goibibo help care then they told me that they don't know about it. So again i chat with indigo airline then they told me that they refund the amount 2069.00 to goibibo against reference no.[protected]. But goibibo did not refund my amount.

Therefore it is requested you to plz decide who will be return my refund amount. I have to pay the credit card payment which last date is[protected]. So that please return my refund before[protected].

My credit card no.- xxxxx2006

Due to unsuitable of connected flight i have cancelled the pnr no-kqll7b. But only rs-550/- have been refunded

I got a message today from br-alerts. It said that :your resume has been selected by company" and a link was given.
Just like airasia fake job alert, this too is a fake one. It is a trap. They asks for refundable security deposits. They keep on changing the name of their hr, and comes up with a new contact number. This time, the name of hr is mr. Praveen alandkar, (+[protected]) and asked for security deposit of rs 9900. It is basically a racket and do not fall in this trap. There are no such interviews which are carried on in real life. Hope indigo will take necessary action.