IndiGo Complaints & Reviews

I was provided this opportunity for job offer for assistant manager and i was asked money for various purposes. I was asked inr 1750 for registration purpose which i gave, then i was asked for 6200 for documents verification purpose which also i gave. But then they asked for 14000 inr for interview entrance which i refused as i felt cheated as nobody does asks for this much amount just for an interview. Mr. Gaurav sharma the asst hr for indigo airlines had coordinated all this. When i asked for my money back, i was refused saying it cannot be returned whereas earlier it was refundable. I request you to please look into this cheat act and take a strict action against mr. Gaurav sharma and have my money refunded.

I have a one-way flight ticket for myself and a friend to london which the airline cancelled.
Pnr: nfft6f.
E-ticket:[protected]
Pnr: surmi8.
E-ticket:[protected]
These tickets were bought on 19th may for a flight on 4th june and were all along confirmed flights by indigo.
On 30th may indigo writes to inform that the flight is cancelled. The booking breakdown total in the itinerary was stated as 46, 624 inr, but after they cancelled the flight they stated the value is now 34, 624 inr in a credit shell. I have no reason to hold any credit shell with indigo. I want my refund and am not given any option to pursue it except a phone number which is either not answered or cuts off as soon as you start talking to some one. Really sad to be treated this way. I have bought a repatriation flight ticket to return to the uk.
If there is decency in business, it is to be seen by how some companies are allowed to take advantage of people, especially vulnerable ones.
Thank you very much for any effort towards this issue.
Yours,
Sincerely,

[protected]@yahoo.co. Uk

My complaint about flight booking, i book a flight ticket for 2 april in indigo but my flight cancel due to lockdown. So indigo company don't help me about new booking or my refund

Hi all bewarers, you will get call one of this below numbers, in starting they will say we don't charge send all ur documents. Find below mail attached format

[protected]
[protected]
Greeting of the day

It is our good pleasure to inform you that your resume has been selected online for our company’s direct recruitment. The company 17 candidates for it, administration and production departments, company urgently requires candidates as executives and managers, you are selected according to your resume in which project you have worked. Company is recruiting the candidates for new plant.

You will be pleased to know that company has advised you in ground staff the selection panel that your application can be progress to final stage. Your offer letter will be send to you by courier. The company can be offering you as best salary 35, 000 to 45, 000 + benefits + accommodation for the post, designation and job location will be fixed by company at the time of final. You have to come with all documents. Regarding your interview management by company, you have to deposit an initial refundable security amount in favor of company for the sum of rs. 2600/- this is refundable if you disqualify any rounds of interview security against your interview management. Company will pay all the will be mention in your call letter. Your call letter ground staff and will be dispatched very shortly after receiving your confirmation of security deposited in bank. The company will provide your hotel facilitates and local conveyance. One extra person is allowing with all candidates. Kindly give the by email after submitted the security amount in bank. The last date of security deposited in bank 14/06/2020 the best of luck for the subsequent and remaining stag.

Best wishes for you airlines recruiter india searches. I am confident that you will be successfully.

Dear

You have been selected by indigo airline

Profile

Ground staff

Salary

35k to 45k

Owner

Indian airlines

Operator

Indian airports authority

Location

Rajiv gandhi international airport

Elevation amsl

1, 942 ft. / 592 m

Coordinates

18°34′56″n 073°55′11″e

Passenger movements

5, 419, 167 (29.30%)

Aircraft movements

33, 760 (10.6%)

Cargo tonnage

27, 390 (29.5%)

Airlines

Indigo airline

Airlines will provide you full accommodation just like both side cab facility, one time meal facility and training also. Your salary package will be 35k to 45k depends also on the post of the candidates. If you work there for continuously 3 months your salary will be increase.

Also make a payment of rs.2600/- only all govt taxes included in our company for your reference id card, this amount is refundable. Company will also support in your interview rounds about 80% to 90% that is why the job is sure from our side there are three rounds of interview 1st is online test, 2nd is telephonic round and 3rd is face to face round of interview direct front of hr.

So if you want to apply you can contact on this number.

Harish thakral

+91 [protected]

Thanks & best regards

H. R department / anurag gautam

Indian airport authority

I had booked a flight from mangalore to mumbai with pnr: lf3rgi which got cancelled, the asked me to re-schedule or cancel the flight but apparently the re-schedule option was not available so i had to cancel the flight.
They cancelled it and didn;t provode any refund, it was not i who had cancelled it, it was them.

Halo is fraud with me got job and also take money from me now i got no updates all off them and no message. I have their i feel fraud so please search

I have applied in indigo airlines for visiting officer post. The girl who called me her name is "kajal" for asking the details and my documents she told me she is the hr of company. And asked me to submit rs2500 for registration fee. I gave it and after that few days later she asked me my documents and medical report along with rs10, 000 for uniform and document. I asked her why she is asking for this amount she told me its for uniform purpose and then i transferred the amount. Later, she called me and asked me for rs10, 000 more for police verification purpose. I asked about why such amount she is asking always. For what purpose i had already submitted 12500 total amount. So, she said if you will not submit the verification amount your documents will be cancelled and when i asked her to refund my amount and i am not interested now to do this job. She referred to her senior ma'am her name is "preeti" who asked me th verification amount and told me if you will not submit you will get refunded only rs2500 out of 12500 which i've totally submited.
Please if anyone help me to get back my amount from this fraud. I will be highly obliged. Help me out of this please.
Below are the attachments:-

Dear sir,
I have booked air tickets (For my brother and my son) from chennai to hyderabad in indigo airlines. Day before i got message as the flight was cancelled. Hence, i am asking to indigo to refund my ticket amount rs 8800/- as the flight was cancelled by indigo airlines.
But, till now indigo not refund my amount, instead of they are telling to use credit shell.
As per credit shell other persons couldn't use to book. Hence i couldn't use credit shell as my brother and my son are in different states.
I am not interested to use credit shell. But indigo not accepting and not refund my amount.
Pnr no: fkn8vg
Destination: chennai, tamilnadu, india
Date of travel: 02.06.2020
Name: sivakumar
Mail id: chakrapani. [protected]@gmail.com
Kindly help me for refund my amount.
Regards,
S. Chakkarapani
91-[protected]

I booked a ticket on 9march with pnr no jj88wz. When the flight was cancelled on 28th march due to covid - 19 and the ticket amount become use as a credit shell. But here the condition of indigo is different from other airlines company that if ticket was booked from other travel agent or i'd we can't redeemed credit shell. Now my credit shell become useless due to their unnecessary and stupid condition. It seems like fraud condition of company.

Three days later i saw an ad in olx and i called them, they asked my qualifications details, experience. Im a degree graduate so that they offered me cashier job at cochin airport for indigo airlines. And after that they asked me to pay 2500 after sending decuments such as educational qualification, passport size photo, resume, bank account details . After that a day later they were calling me to a telephonic interview, next day morning they informed me that im qualified on that interview and after that they asked me to pay 6500 for verification such as address verification, police verification and i paid it, next day they saked me to pay 10500 for uniforms, face to face interview, walkytalky, etc.. and i piad it after that i didn't get interview and so i called them they said sorry all their Har department are sealed due to a person who detected as corona+ve and they said i have to wait till tomorrow.
The next is the day i realised that they frauds, because, they sent me an Letter on mail job guarantee letter . So that i searched on Google and their indigo logo was " perfectly editted " that's how i know it
The email id that they used to send mail to me is (info.[protected]@gmail.com)

I have received this selection from indigo airlines, is this true are fake

Mujhe call karke 1550 jams karvaye... Fir ek later diya... Fir 4500 or mange...

Quicker par mene job ke liye apply kiya tha... Mujhe... Call aya... Mujhse 1550 jama karaye... Fir mujhe later mila... Fir mujhse 4500rs or mange... Fir mene milne ko kaha to.. Mujhe mana kar diya...

I am booked 2 ticket 09 march 20 & 16 april 20, but that two flights has cancelled for lock down, 27 may i call to indigo customer care they give me suggestion that this two booking amount will be refund my bank account within 10 to 15 days, but when refundable money not come back my account i am calling again, then indigo customer care tell me this amount will not refund in my account, i can book my flight again from this amount, valid for 1 year, but i will not travel 2 year because corona, so my amount will be wast, so i request that please refund my money in my bank account.

I am traveling with my wife and son from delhi to coimbatore. While doing web check-in i didn't select any seat. Indigo allowed me three different seat including my 2.10 years old son. I am traveling amid pandemic situation. How come indigo allot different seat for my 2 years old kid. Does it mean that my son should sit near a stranger in this pandemic situation. Indigo is clearly taking advantage of the system in the name of paid seat. My pnr no: dj7w3g.

Dear indigo team,
I have booked tickets from bhubanaswer to pune on date of 29th march
Due to covid19 lockdown the flight got cancel. Still i haven't received my refund
Pnr no:unfekn
Please refund the amount.

Dear sir, indigo have mentioned that they have processed full refund of rs. 9016 against my indigo air ticket pnr nos. Kerqni (Booking id: emt[protected] in easemy trip.com website.in this regard, it is to point out that full ticket amount against above pnr is rs. 17, 486 instead of rs. 9016.
I had requested them to recheck and process for correct amout of refund. But, they did not agree
Thanking you.
Your's truly,
C. Sivasubramania adityan, ranchi
Encl: copy of email reply and my id proof are attached herewith

I had booked a flight to guwahati.. But due to corona issues i had to cancel that travel... I cancelled my ticket on may 29 and the message was like it will be refunded within 5-7 workibg days but still no refund is made
Pnr : rmgvhq

This is in regard that i have booked a direct flight for my father & brother from dehradun to mumbai on 25th may 2020 with pnr number egslsc.
It was really urgent for the two to come thats why we booked the flight immediately when the flight resumed.

But the flight got cancelled, then we again booked a ticket for 2nd june 2020 with pnr number fmpjmn. It was a via flight from delhi. Whereas dehradun to delhi flight was working, delhi to mumbai got cancelled.
We were really pissed & i spoke to senior executive of indigo mr rohan & senior exectutive of goibibo mr rakesh.
As there was no other flight of indigo was operating till 8th june 2020. So i asked for a full refund. Indigo refused paying full refund. I told goibibo to book my flight through another airline, they said, they are bound & cant book in another airline.
After huge discussion, i finally agreed to take a direct flight on 8th june 2020. Now, i have got to know that this flight is also cancelled.
Indigo flights to mumbai are all getting cancelled. Indigo says we will deduct 3.5k per passensger. Can respected authorities please tell me what is my fault in flight cancellation. Because of indigo's policy, i cant use credit shell to book ticket from another airlines.
Indigo is taking advantage of customer's vulnerability & that too in these difficult times.
What will i do of credit shell. My father & brother are stuck in dehradun. They need to get back home.
And, because of indigo's worthless policies, it is being really difficult for me to utilise my own money.

I request the authorities to kindly refund my whole amount asap. So that i can use it to get my father & brother back home.
My father & brother are stuck there.in these difficult times, with every passing moment, it is being really difficult for them to stay away from home.
Goibibo doesnt intervenes & says they cant help it.
I am badly stuck. Kindly get me full refund. Please help me.

I have book a ticket against pnr njuf7g. Indigo cancelled my ticket and give credit shell against refund. And i don't want credit shell, want refund so i change my airline becoz indigo refused to go.
So it's my request provide full refund from indigo as they cancelled flight itself only