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IndiGo Complaints & Reviews

2.7
Updated: Aug 31, 2026
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IndiGo reviews & complaints page 72

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D
deep25s7
Dec 21, 2020
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I have travelled from Lucknow to Bangalore on 20 Dec'20 from Flight- 6E-626. After waiting for about 1 Hr at Bengaluru airport for my luggage, when I enquired about my baggage, it was being informed to me that baggage contains nariyal which is classified under restricted objects, hence it was not sent by Lucknow airport. I have carried many times nariyal but my bag was never offloaded. Even though if it is classified as restricted object, shall I not get any confirmation over my phone that baggage is getting offloaded & I need to take necessary action ? Airport authorities told me that I need to pick baggage from Bengaluru on 21st, as the baggage will be sent post removing restricted object. Baggage is not sent by Lucknow airport to Bengaluru & now again they are requesting to come tomorrow & neither agreeing to send my baggage at home. I had important docs in my bag which were required for the meeting. I had to cancel the meeting because of this mess created by Indigo. I need compensation from Indigo for all the financial & mental health loss
IndiGo customer support has been notified about the posted complaint.
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    Shankar Sundar
    Dec 19, 2020
    Resolved
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    Sir, I have received mail regarding interview in Indigo for Air ticketing. They asked us to pay Rs. 2500 for reference Id... Is this true we need to pay 2500 for reference id?
    Aug 7, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Dear Mr. Sundar,

    This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. Please check out this link careers.goindigo.in for career opportunities with IndiGo.

    Regards,
    Team IndiGo
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      C
      Chandu Stars
      from Delhi, Delhi
      Dec 17, 2020
      Resolved
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      Address: Evoinfinity India

      I'm Borugadda Nagaraju I want job need go to quicker site indigo airlines then call Will be your resume Shortlisted candidate congrats then document verification amount is two times 1st time 1500 2nd time 2250 please help me
      Dec 17, 2020
      Complaint marked as Resolved 
      He's number:9432973083 Another She's number:+918375025169
      IndiGo customer support has been notified about the posted complaint.
      Dec 17, 2020
      Updated by Chandu Stars
      Please help me

      Dec 17, 2020
      Updated by Chandu Stars
      careers.[protected]@gmail.com
      Dec 17, 2020
      Updated by Chandu Stars
      Help me

      My name is gunjan makhija.i have got a email from Rajagopalan raghavan that i am selected as a ground staff (CSA). And he us taken my 8000 by saying some charges and training fee and all that now i want my money back because it's totally fraud
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        M
        Murugeshkumar122 Kumar 122
        Dec 16, 2020
        Resolved
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        They hve call me .that yu ar selected for the indigo crew member and they ask for the 1500k for the restrictions fee and I gve it ...and nxt day they took the phone interview and they told me that yu hve been selected for the cabin crew and and asking for 6500k for file formation and 3ray they told to send 13900k for making bank account balance maintenance and for the dress charge. And I thinking send it or not plzz call me [protected]...weather I hve send the money or not, or weather is fake call or the real one ...
        Aug 13, 2021
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Verified Support
        Dec 21, 2020
        IndiGo Customer Care's response
        Mr Kumar,

        This is not from our end. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

        Regards,
        Team IndiGo
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          S
          Sneha Bhosale
          from Powai, Maharashtra
          Dec 12, 2020
          Resolved
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          Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Rd, Gurugram, Haryana 122002.
          Website: [email protected] -Quikr

          On 9th December 2020 I got a call from Ishika arora - [protected]@gmail.com that your profile has been selected for the position of Ticketing executive at indigo airlines.Then they asked me to pay 2, 500 for creating some reference code and they said that it is refundable and I have to pay the amount before the interview. Firstly they took my telephonic interview then they asked me to wait for a day. Next day Ms.Palak informed me that I have been selected for the second round at pune airport.Then I had a conversation with HR Radhika Bisht, she asked me to send my documents over whatsapp and next day she again called and told that I have to create a CRP certificate and she asked me to pay her 8000 rs for it.I politely asked Radhika bisht that you didn't informed me about this before so I won't be able to continue further and kindly refund my money which I have paid before the interview(2500).
          Radhika bisht yield at me and talked very unprofessionally moreover she abused me and disconnected the call. I called her back but she didn't bothered and ignored my calls.I have send a mail to them regarding my refund but Radhika bisht didn't respond. Kindly file a complaint against Radhika bisht because she is giving fraud job offers and seeking money from innocent people and threatening people and not even refunding money, kindly make sure that i get my money as soon as possible.
          Aug 12, 2021
          Complaint marked as Resolved 
          IndiGo customer support has been notified about the posted complaint.
          Verified Support
          Dec 14, 2020
          IndiGo Customer Care's response
          Dear Mr. Bhosale,

          We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons.
          We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

          Regards,
          Team IndiGo
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            C
            Chauhan Raj V.
            from Powai, Maharashtra
            Dec 11, 2020
            Resolved
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            Resolved

            Respected sir/madam,
            I am Raj Chauhan,
            I have a complain to fraud job. I've received call from the no. [Protected] Firstly they ask me to share your highest qualification details and passport size photos on there given whatsapp number or on the mail id they sent me. After that they make a call and ask me that your profile is seleted for ground staff they ask me to pay rs - 2100/- to generate employee id with will be totally refundable on date of joining they says. Then they send me payment slip that I have paid on my mail id and one current affair portal to me for online test in which there are 20 questions. After that they says that on next day there will be telephonic interview. Then on next day they make a call to me and transfer my call to other person while saying that we are going to transfer your call to hr department for telephonic interview. Then there are some questions regarding interview with me and after that they make pending my result for next day. Then next day they make a call to me and says that you are selected for ground staff in indigo airlines. And transfer call to other people on the floor while saying that they are transfering call to hr department for training or joining confirmation date and then again at that place also they ask me to pay security amount of rs-7900/- which is refundable on date of joining after making payment they sent me soft copy of payment 7900/- and training confirmation letter on my mail id and says that hard copy of this will be at your home in next 24hours. On next day then they call back again and ask me to send the measurements of trouser, shirt, blazer, and shoe size and then they says that again you have to pay amount of 13900/- for that which is refundable on the day of joining in indigo airlines.
            I have all proof of his mail and screenshot of paid amount and call recording.
            Now I want to return of this amount and your coperate. Please do quick action.I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 12, 000 paid by me.

            Thanks and regards
            Aug 7, 2021
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Verified Support
            Dec 14, 2020
            IndiGo Customer Care's response
            Dear Mr. Chauhan,

            We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
            We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

            Regards,
            Team IndiGo
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              B
              Babulal Thakur
              Dec 9, 2020
              Resolved
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              Address: At+po.-Achaljamu,PS.-Bishnugarh, Dist-Hazaribagh,Jharkhand,825312
              Website: quikr job

              Dear sir,
              I am Babulal. I have a complain to fraud job. Sir first of all I searched a job in Quikrs job then I completed form fillup then they call me after 10 minutes on this cont.no. [protected] that you are interested in Ranchi Birsa Munda Airport, indigo airline as a ground staff.I said yes and what about sallary. She said 20k to 24k approx.Then I interested in this job.
              she sent me mail indigo airlines joining report form and I fillup and reply him.They took me 7000/-rupees by phone pe and paytm on this cont. no. [protected] for my all document verification. and then another call and sent me mail 9600/- medical charges took me on this cont.no. [protected] and then another call demand 24500/- for joining and training for me.and I paid on paytm on this mob. no. [protected] this no. sent by him on text message. This is done because I belived him.And then job is fake and his contact no.is [protected] (vikramjeet pratap Singh), [protected], [protected], [protected]. Now all contact no is switch off. I have all proof of his mail and screenshot of paid amount and call recording.
              Now I want to return of this amount and your coperate. Please do quick action.
              I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 56600 paid by me.

              Thanks and regards
              Dec 9, 2020
              Complaint marked as Resolved 
              All recruiters contact no.below 88746 72151 78000 39879 91616 57101 75720 13722
              IndiGo customer support has been notified about the posted complaint.
              Dec 09, 2020
              Updated by Babulal Thakur
              Dear sir,
              I am Babulal. I have a complain to fraud job. Sir first of all I searched a job in Quikrs job then I completed form fillup then they call me after 10 minutes on this cont.no. [protected] that you are interested in Ranchi Birsa Munda Airport, indigo airline as a ground staff.I said yes and what about sallary. She said 20k to 24k approx.Then I interested in this job.
              she sent me mail indigo airlines joining report form and I fillup and reply him.They took me 7000/-rupees by phone pe and paytm on this cont. no. [protected] for my all document verification. and then another call and sent me mail 9600/- medical charges took me on this cont.no. [protected] and then another call demand 24500/- for joining and training for me.and I paid on paytm on this mob. no. [protected] this no. sent by him on text message. This is done because I belived him.And then job is fake and his contact no.is [protected] (vikramjeet pratap Singh), [protected], [protected], [protected]. Now all contact no is switch off. I have all proof of his mail and screenshot of paid amount and call recording.
              Now I want to return of this amount and your coperate. Please do quick action.
              I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 56600 paid by me.

              Thanks and regards

              Respected sir/madam,
              I am Raj Chauhan,
              I have a complain to fraud job. I've received call from the no. [Protected] Firstly they ask me to share your highest qualification details and passport size photos on there given whatsapp number or on the mail id they sent me. After that they make a call and ask me that your profile is seleted for ground staff they ask me to pay rs - 2100/- to generate employee id with will be totally refundable on date of joining they says. Then they send me payment slip that I have paid on my mail id and one current affair portal to me for online test in which there are 20 questions. After that they says that on next day there will be telephonic interview. Then on next day they make a call to me and transfer my call to other person while saying that we are going to transfer your call to hr department for telephonic interview. Then there are some questions regarding interview with me and after that they make pending my result for next day. Then next day they make a call to me and says that you are selected for ground staff in indigo airlines. And transfer call to other people on the floor while saying that they are transfering call to hr department for training or joining confirmation date and then again at that place also they ask me to pay security amount of rs-7900/- which is refundable on date of joining after making payment they sent me soft copy of payment 7900/- and training confirmation letter on my mail id and says that hard copy of this will be at your home in next 24hours. On next day then they call back again and ask me to send the measurements of trouser, shirt, blazer, and shoe size and then they says that again you have to pay amount of 13900/- for that which is refundable on the day of joining in indigo airlines.
              In a installments they make money and make fraud with the peoples on the behalf of ground staff hiring in indigo airlines.
              I have all proof of his mail and screenshot of paid amount and call recording.
              Now I want to return of this amount and your coperate. Please do quick action.
              I have all proof like e-mail I'd, call recording and screenshot of payable amount. Total amout 12, 000 paid by me.

              Thanks and regards
              IndiGo Customer Care's response, Dec 12, 2020
              Verified Support
              We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT. ~Team IndiGo
              Chandra25586's reply, Mar 2, 2021
              Hi all,

              Today I got an email from [email protected]. Which I considered it is valid email and Bank Name- BOB A/C Number- 30318100023673A/C Name- INDIGO AIRLINES IFSC Code- BARB0MANESA.

              Since it seemed valid I did send the amount. However, later my friend said this is fake and should website. Due to covid I lost job and I pledged my engagement ring and paid 2500rs and now I am worried. I told my to be wife That I am getting job at airport as ground staff.
              Respect sir / madam,
              My Tamilselvan B.T from Tamilnadu
              I will recive call from indigo job
              Some one tell in our company have vacancy and you are try for and i am also tell okay sir and he give some details and i will it give to them and the registration fees is 2100 and first i tell its no possible form me and they told give half amount and i will paid 500 then blance amount is not i am paid because i have money problem and i am students also
              Then i will told them that please return my amount but they still not give my amount please help for me refund my fees 500🙏🙏🙏😭😭😭 i am from poor family
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                M
                Maman Yadav
                from Powai, Maharashtra
                Dec 9, 2020
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                Address: HOUSE NO.304,SECTOR-5, PUSHP VIHAR

                Old boarding pass gum ho gaya duplicate boarding pass chahie
                IndiGo customer support has been notified about the posted complaint.
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                  A
                  Ashokagts
                  Dec 8, 2020
                  Resolved
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                  Resolved

                  I have booked a flight on 02.12.2020 from Ranchi to Mumbai at 4:45 pm but Our flight was cancelled and revised 7:50 hr earlier on same day i.e. 8:55 am. It was not possible to take this flight and we tried to change the day of journey but the link provided was not processing àfter changing date. We tried customer care but could not contact. Finally we missed the flight on 02.12.2020. On 02.12.2020 we again contacted indigo customer care and inform our issues. Indigo representative tried to accomodate us in morning flight on 04.12.2020. According to Indigo representative, she was facing system issue in booking tickets and after long conversation nearly about 1 hour we advised either cancel ticket with 100% refund or buy a fresh ticket with adjustment of previous ticket amount which cost us extra Rs.22425.00. We had to come mumbai urgently so we paid the extra amount and get fresh ticket with same PNR.

                  My complaint is
                  1. My ticket was cancelled and revised without my consent on 02.12.2020.
                  2. Further, My ticket was not revised for 04.12.2020 due to system error at indigo end ( as per indigo representative). It could be done without paying extra charges.
                  3. Fresh ticket was issued with the same PNR as mentioned in my previous ticket that means my ticket could have been revised without paying any extra amount.

                  PNR : JP8P7U

                  I want refund of extra amount i.e. Rs.22425.00 which was paid for the revised ticket on 04.12.2020.

                  Regards,

                  Ashok Kumar,
                  Mobile [protected]
                  Aug 17, 2021
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 13, 2020
                  IndiGo Customer Care's response
                  Sir,

                  We are so sorry about the inconvenience caused. Our customer relations team is working on your concern. They will assist you in the best possible way.

                  Regards,
                  Team IndiGo
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                    S
                    Shrawan Raikwar
                    Dec 8, 2020
                    Resolved
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                    Resolved

                    Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.

                    I booked one (1) ticket in my name MR.SHRAWAN NARAYAN RAIKWAR on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - KLVMHQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
                    However, flight had been cancelled due to lockdown and I have been provided with the credit shell valid for one (1) year instead of full amount of refund.
                    Due to some unavoidable reasons, I am unable to travel in the aforesaid period of one year.
                    So, I request you to kindly refund the full amount of payment for the abovementioned cancelled flight.
                    Thanking you in anticipation.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 09, 2020
                    IndiGo Customer Care's response
                    Dear Mr Raikwar,

                    We request you to please confirm your registered email address and contact number via private message, so we may assist you further.

                    Regards,
                    Team IndiGo
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                      S
                      Shrawan Raikwar
                      Dec 8, 2020
                      Resolved
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                      Resolved

                      Address: Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.
                      Website: www.goindigo.in

                      I booked three (3) tickets in the name of - MRS. PRAMILA SHRAWAN RAIKWAR and other two on 19 February, 2020 of Indigo Airlines for the stations from Srinagar( SXR ) to Amritsar( ATQ ) vide PNR/Booking reference number - LLSJNQ, which was to be travelled on 14 May, 2020 through flight number - 6E 478 (A320).
                      However, flight had been cancelled due to lockdown and we have been provided with the credit shell valid for one (1) year instead of full amount of refund.
                      Due to some unavoidable reasons, we are unable to travel in the aforesaid period of one year.
                      So, we request you to kindly refund the full amount of payment for the abovementioned cancelled flight.
                      Thanking you in anticipation.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 09, 2020
                      IndiGo Customer Care's response
                      Sir, please allow us some time to look into this. ~ Team IndiGo
                      Verified Support
                      Dec 11, 2020
                      IndiGo Customer Care's response
                      Dear Mr. Raikwar,

                      We have refunded the amount to the mode used to make the payment which will be refunded within 7-10 working days. Let us know if further assistance is requried.

                      Regards,
                      Team IndiGo
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                        S
                        Sathish Kumar Tharmiya
                        from Powai, Maharashtra
                        Dec 6, 2020
                        Resolved
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                        Resolved

                        Dear Indigo Team,
                        Good Morning.

                        Request your immediate action on fraud which is going on using by Indigo name and hiring candidates on driving jobs, here are the email and mobile numbers number they connect with poor people and grabbing money with all kind of falls commitment.

                        for registration INR 1100.00
                        Uniform and shoes INR 8500.

                        Email: [protected]@gmail.com

                        I personally lost my hard earned money, that to in this pandemic situation like me many are in seeking help of job, but cheated by these kind middle people will really not be acceptable. Help me to resolve this fraud, Please.

                        [protected]
                        [protected]
                        [protected]

                        Best Regards
                        Pradeep J
                        [protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 08, 2020
                        IndiGo Customer Care's response
                        Hi Satish,

                        Please be informed that IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. Currently, we are not hiring. Keep an eye on the career section our official website for information related to the job.

                        Regards,
                        Team IndiGo
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                          P
                          Pankaj Kumar Sahoo
                          from Powai, Maharashtra
                          Dec 4, 2020
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                          Address: H.No. 15-113/349 (WP) Phase 2 Sri Sai balaji Homes Badangpet, Dist: Ranga reddy, Hyderabad,500058

                          My wife's PNR No. was OHJUHC. She did Web Check in successfully 48 Hours before boarding. In correct time she entered in Bhubaneswar Airport 1 hour before. But She was not permitted for Boarding as well as bag check in.She missed her sheduled Flight from Bhubaneswar to Hyderabad at 08;40 AM. Later on She took a Flight from Bhubaneswar to Hyderabad Via Mumbai and indigo charged Rs 1800/- including the previous fare to Board the Flight no. 6 E 6849 ( From BBI to MUM) and further 6E 5361(from MUM to HYD). In my Absence My Wife has suffered a lot during the whole day. As a valued customer I am not at all happy with the service provided to my Wife in Bhubaneswar Airport. I request Indigo to refund my Extra amount Rs 1800 to me as this was indigo Staff's mistake. Urging Indigo the fastest clearing of my Greivance. Otherwise it will be a Question mark for Indigo in future.
                          IndiGo customer support has been notified about the posted complaint.
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                            S
                            Shashikumar K S
                            from Powai, Maharashtra
                            Dec 3, 2020
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                            Sir I am Shashikumar I got a call from indigo airlines and I paid 1, 950Rs for registration fees and they told me you are selected for this job, now they are telling me to pay uniform fees 6500 bt I have doubt is that offer letter is original or fake. Can you please reply me fast
                            Thanks
                            IndiGo customer support has been notified about the posted complaint.
                            Dec 03, 2020
                            Updated by Shashikumar K S
                            Called from [protected]- Sakshi
                            [protected]- Sujal

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                              A
                              Ashokkumar R
                              from Powai, Maharashtra
                              Dec 2, 2020
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                              Address: Indigo

                              Pls kindly accept my request
                              PNR : VPUJVX ( indigo)
                              04 Oct 20. Passenger name :ASHOKKUMAR R

                              FLIGHT IS CANCELED DUE TO COVID 19

                              My Refund amount not credited in my account till that day 02/12/20

                              UPI REFERENCE NO:
                              [protected]
                              TIME 07:15 PM,
                              Date 20 sep 2020

                              Pls take necessary action and refund my amount as soon as to my account
                              IndiGo customer support has been notified about the posted complaint.
                              Dear Ashokkumar R,

                              We have processed a full refund to the virtual ID of your travel agency since 29th September 2020 for this booking. Please contact the concerned travel agency for further refund.

                              Regards,
                              Team IndiGo
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                                F
                                Freedom Chandel
                                from Lucknow, Uttar Pradesh
                                Dec 1, 2020
                                Resolved
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                                Resolved

                                I travelled from Bombay to Lucknow on 30th November 20, at 7 45pm with flight pnr KPI94U
                                My American tourister trolley bag is damaged torn from the top, it was a check in baggage,
                                I enquired about the complaint section to which I was told to put it in online complaints by an airport staff. I need my bags money reimbursed, it’s a 10k worth bag and now it’s good for nothing. Who holds accountablity for This?
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Dear Mr.SIngh,

                                We believe that our customer relations team is working on it and will respond to you soon.

                                Regards,
                                Team IndiGo
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                                  Harsha408
                                  from Powai, Maharashtra
                                  Nov 28, 2020
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                                  Iam Harsha,
                                  I have got an sms saying that I have been shortlisted for airlines then they interviewed me in telephone and asked to pay 2250 rs and i paid and asked for document verification in whatsapp then I uploaded my documents in whatsapp there after I have received a confirmation letter also a joining letter then i was asked to pay for 6300 then I have thought something suspicious and checked in website.In website they have said that mail comes from only goindigo.com official website only then I have checked for websites then I confirmed it is a fake job
                                  IndiGo customer support has been notified about the posted complaint.
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                                    pravesh_rathore
                                    Nov 27, 2020
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                                    My PNR was XKFSVM I traveled on 24 Nov. 2020. They checked in my baggage at Lucknow. They told me the reason that it was at level 4 at Lucknow means restricted item found while scanning. They took one authorisation letter from me to open the bag and remove that item I have given consent for the same.
                                    A very unprofessional approach was adopted they haven't given any receipt or acknowledgement of my complaint.
                                    One day after to they called to collect my baggage but unable to show me the proof of any such item. Verbaly saying it had a power bank which was absolutely false.
                                    Please resolve my problem and compensate appropriately for stress and my personal belongings which I was unable to use for last 3 -4 days.

                                    Thanks
                                    IndiGo customer support has been notified about the posted complaint.
                                    Mr. Rathore,

                                    We apologize for the inconvenience caused. As checked, our customer relations team is already in touch with you. Please revert on the same trail for any further assistance.

                                    Regards,
                                    Team IndiGo
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                                      Z
                                      Zishankha
                                      from Powai, Maharashtra
                                      Nov 25, 2020
                                      Resolved
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                                      Resolved

                                      Address: BN32 GROUND FLOOR RELIANCE PETROCHEMICAL TOWNSHIP NAGOTHANE

                                      While travelling from city Bangalore to Mumbai I am hangover my all luggage at check-in counter along with my babies scroller. All luggage received at Mumbai international airport but my babies scroller not received in destination location. We are waiting atleast 2 hours for the same but not get. Same issue discussed with Indigo ground staff and they noted down my current address location to ship later but still not yet received my item.
                                      I am enclosing my ticket details for reference.
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      IndiGo customer support has been notified about the posted complaint.
                                      Nov 25, 2020
                                      Updated by Zishankha
                                      Please provide my lost babies scroller at the earliest or issue refund. Almost 10 days gone, no action taken from your side.
                                      Nov 25, 2020
                                      Updated by Zishankha
                                      For any clarification may please contact
                                      [protected]
                                      Nov 25, 2020
                                      Updated by Zishankha
                                      Or my alternate number is [protected]
                                      Verified Support
                                      Nov 30, 2020
                                      IndiGo Customer Care's response
                                      Dear Zishankha,

                                      We believe that our team is in touch with you. Please be assured they will assist you in the best way possible.

                                      Regards,
                                      Team IndiGo
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                                        Gujyunpyo
                                        Nov 23, 2020
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                                        Hi I applied for a job on quicker and I received call from this number [protected] and also an email from here [protected]@indigoairlines.in They charged me 1500 which I paid and now they asked me for 2500 for document verification and are forcing me to do so. However I denied, for which they are threatening me saying that not paying would lead to police FIR and all. Please take action against such companies who are doing fraud in the name of a reputed airlines. Also they are using the HR' name. I don't know what happens to my 1500 which I paid however I want the fraudsters out of there business.
                                        IndiGo customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 25, 2020
                                        IndiGo Customer Care's response
                                        Hey, that doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this offer. Further, we are highlighting this with our concerned team for the required action. ~Shrishti
                                        Nov 25, 2020
                                        Updated by Gujyunpyo
                                        Thanks for your swift response. I do wish this to be solved.
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