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Updated: Feb 16, 2026
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H
Harsh00olp
Jun 27, 2020
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I had booked a flight (Pnr - yq6ckh) for the month of june, 2020 but due to rapidly changing rules due to covid flight timings were changed so i had to cancel the flight and indigo sent me some document confirming the cancellation as credit note which i can use for another 1 year.

Now when i am trying to use it for booking another indigo flight, indigo portal is not accepting it siting some weird reasons which doesn't seems appropriate.

Raised request also with indigo customer relations but no proper solution given.
IndiGo customer support has been notified about the posted complaint.
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    Jayantkusu
    Jun 25, 2020
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    I have booked indigo ticket but money deducted from my account and ticket not generated. I have received a reference number g5d7ibqi2uywojftuotriw
    And cc avenue reference number[protected]
    IndiGo customer support has been notified about the posted complaint.
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      inklbp
      Jun 23, 2020
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      Address: House No.-A1-104,spring Meadows Society, Katraj Bypass Road,near Navle Bridge, Ambegaon(Bk0

      I got a message from QP-RSHINE that your CV has been shortlisted for Indigo Airlines and contact /call to Saloni [protected]@ [protected].I called her and she asked me to submit documents(resume, id proof, photo & marksheet) @indigo.[protected]@gmail.com and a selection fee rs.1250(refundable).I submit the documents and paid required fee.Later I received a call from Anjali Saha for tele-interview and I complete the same.Then I received an offer later of indigo airlines providing me a job offer from saying that i got selected for a job as a Store Manager and an initial training programme has to be complete. Offer later has given all term and condition and package .It aying that joining later will receive shortly.I have to come with joining and offer later at the time of traing.I did follow-up with Anjali Saha for joining later and today I received a call from miss Chauhan was asked to pay an amount Rs.4650 (refundable)for laptop.I refuged to pay and told her that I have laptop but call disconnected.

      And tried to call Saloni Sharma but unsuccced.Later when i went through other people's experiences online regarding airport job calls that i realized im being trapped. I've transferred a total amount of Rs.1250 after which i realised this is a fraud.

      The screen shot of deposit I have and transfer to Saloni Sharma on Whatsapp number -[protected] the payment transfered to the Name of account of Mr.Aman Choudhry..

      I'm looking forward to an affirmitive answer from your side.

      Thankyou.
      IndiGo customer support has been notified about the posted complaint.
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        D
        D3X SYSTEM
        from Powai, Maharashtra
        Jun 22, 2020
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        Address: Kranti nagar .kandivali east

        Sir in logo ka name.. Hr pankaj singh
        Hr naveen sharma...
        Sr. Vivek chawla
        Ye log fraud hai sir... Plz sir help me...
        Plz
        Plz
        IndiGo customer support has been notified about the posted complaint.
        Jun 22, 2020
        Updated by D3X SYSTEM
        Dear sir...plz help me in logo ko pakad vai ye sir
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          P
          Praveen Rasani
          Jun 20, 2020
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          Address: Bangalore

          I have shared my i'd proof and passport size photo and i transferred an amount of 21562 rupees to his account.
          IndiGo customer support has been notified about the posted complaint.
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            S
            Suvarna Ram
            Jun 20, 2020
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            Address: Richmond town

            I received a job application recently with registration protocols claiming 9, 900 as deposit to enroll myself and then only i can be selected for further interview. Three things aroused in my mind, 1: personally i didnt apply in indigo airlines. But the hr said he found my cv on naukri.com (Which is sort of acceptable) 2: my name was no where addressed in the job letter.
            (Still okay considering n number of candidates)
            3: i never heard about an interview happening with certain money deposits prior (With time demand).
            Help me in drawing a conclusion.
            IndiGo customer support has been notified about the posted complaint.
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              A
              AkshajKasliwal
              from Hāora, West Bengal
              Jun 19, 2020
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              I have done a booking under the group booking section of the airlines. But instead of refunding my money the airlines has stopped responding to my e-mails.
              E-mails is showing as only way to contact them and the consumer help is not properly addressing the issue
              IndiGo customer support has been notified about the posted complaint.
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                Indigo airlines air services
                G45/46 richmond tower town santhala nagar bangalore karnataka 560025
                Your registration number : ais/igo-072725smn6807

                To,

                Mr. Pula vijay,

                Greeting of the day!!!

                With the at most pleasure we welcome you in "indigo airlines". We would to inform as per as telephonic conversation. Your profile has been selected for hyderabad airport as...
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                Amol Vitthal Gunjkar
                Jun 19, 2020
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                Address: At post- Rhonda, ta- Pusad , District- Yavatmal ,445204

                Sir muze aapke company ke though offers letter aaya he aur 10000 rupees account open karnykleya mag rahe he me ky kru
                IndiGo customer support has been notified about the posted complaint.
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                  A
                  Amol Vitthal Gunjkar
                  Jun 19, 2020
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                  Address: At post, Rhonda, Ta- Pusad Dist- Yavatmal

                  Ye offers letter aapke company na he kya sir
                  IndiGo customer support has been notified about the posted complaint.
                  Jun 19, 2020
                  Updated by Amol Vitthal Gunjkar
                  Sir yea company offers letter aapke airlines ka he kya

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                    N
                    Nikhil Amitabh
                    from Kolkata, West Bengal
                    Jun 17, 2020
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                    Mhkfhp is pnr no, have booked an indigo fight ticket wrongly on 26 may, 2020 using agent flipkart but realising it immediately i cancelled it from my side on same day within 2 hours after booking and final cancellation was done from indigo side next day on 27 may 2020. Even i have tried to inform this concern to indigo customer support right away on same day 26th may after cancellation but nobody picked the call even after being on long hold around one hour.

                    As per the dgc policy, i must get complete refund of 3239 amount paid but indigo refunded 571 inr only to the agent flipkart.

                    When i have raised it with indigo, they are saying 571 is only applicable refund amount.

                    Kindly help and save me from this cheating/fraud.
                    IndiGo customer support has been notified about the posted complaint.
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                      R
                      Ramngachan Tungshangnao
                      Jun 16, 2020
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                      My siblings booked a flight from mumbai to manipur for today i. E 16/06/2020 however when they went to the airport they were informed that the flight will stop at guwahati and that is city which we are not
                      Familiar and have no one there, they were not informed any of this in advance, so my siblings asked to reschedule the flight however was denied and were not given any other options. Refund was impossible. So my siblings has no choice but to board the plane. Right now as i write this they are stuck at guwahati airport waiting for an overpriced bus service which may or not come. Being stuck inside the airport soon to be kicked out of the airport because they had been waiting for the bus for a couple of hours now. Indigo needs to take responsibility because when we book and paid for the flight contract was made and that indigo have to reach the destination which the customers paid for. I tried contacting their customer service twice but they disconnected my call in between. We chose to fly as we believed that would be the safest but that was all for naught because they will be traveling from guwahati to manipur. We are out of pocket we used what little money we have to go back home as we don't even know how long we are going to be working. I am now constantly worried that something might happen to them. I would like indigo to take full responsibility and refund the money we paid the service which indigo failed to deliver. I want the ceo to apologize to all the people who were caught up in this and be compensated. I will never stop untill i get the resolution that we deserve.
                      IndiGo customer support has been notified about the posted complaint.
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                        Ananya Shendge
                        Jun 16, 2020
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                        After registering in Shine website, I received a call informing that, your cv has been selected for Ground staff at Indigo Airlines and told that, I will receive a mail from Indigo, I have pasted the mail as it is.
                        And they asked to pay 2600 and said that it is refundable, I paid and cleared online text, on the next day, again I received a mail asking asking for 6600 for document verification

                        Anurag Gautam
                        Sat, Jun 13, 9:48 AM (3 days ago)
                        to me

                        SELECTION LETTER

                        Dear Mr.

                        Airport in Karnataka

                        Greeting of the day

                        It is our good pleasure to inform you that your Resume has been selected online for our company’s direct recruitment. The Company 17 candidates for IT, Administration and Production Departments, Company urgently requires candidates as Executives and Managers, You are selected according to your resume in which Project you have worked. Company is recruiting the candidates for new plant.

                        You will be pleased to know that company has advised you in Ground Staff the selection panel that your application can be progress to final stage. Your offer letter will be send to you by courier. The company can be offering you as best salary 35, 000 to 45, 000 + Benefits + Accommodation for the post, designation and job location will be fixed by company at the time of final. You have to come with all documents. Regarding your interview management by company, you have to deposit an initial refundable security amount in favor of company for the Sum of Rs. 2600/- This is refundable if you disqualify any rounds of interview security against your interview management. Company will pay all the will be mention in your call letter. Your call letter Ground Staff and will be dispatched very shortly after receiving your confirmation of security deposited in bank. The company will provide your hotel facilitates and local conveyance. One extra person is allowing with all candidates. Kindly give the by email after submitted the security amount in bank. The last date of security deposited in bank 13/06/2020 the best of luck for the subsequent and remaining stag.

                        Best wishes for you airlines recruiter India searches. I am confident that you will be successfully.

                        Dear Mr.

                        You have been selected by Indigo Airline

                        Profile

                        Ground Staff

                        Salary

                        35k to 45k

                        Owner

                        Indian Airlines

                        Operator

                        Indian Airports Authority

                        Location

                        Kempegowda International Airport Bengaluru

                        Elevation AMSL

                        1, 942 ft. / 592 m

                        Coordinates

                        18°34′56″N 073°55′11″E

                        Passenger movements

                        5, 419, 167(29.30%)

                        Aircraft movements

                        33, 760(10.6%)

                        Cargo tonnage

                        27, 390(29.5%)

                        Airlines

                        Indigo Airline

                        Airlines will provide you full accommodation just like both side cab facility, one time meal facility and training also. Your salary package will be 35k to 45k depends also on the post of the Candidates. If you work there for continuously 3 months your salary will be increase.

                        Also make a Payment of Rs.2600/- Only all Govt taxes included in our company for your reference id card, this amount is refundable. Company will also support in your interview rounds about 80% to 90% that is why the job is sure from our side there are three rounds of interview 1st is Online test, 2nd is telephonic round and 3rd is face to face round of interview direct front of HR.

                        So if you want to apply you can contact on this number.

                        Harish Thakral

                        +91 [protected]

                        Thanks & Best Regards

                        H.R Department / Anurag Gautam

                        Indian Airport Authority

                        After collecting money, again for document verification they are asking 6600 more. when I denied paying amount, they called and asking money.
                        I asked for the refund, they were so rude and said that, they wont be paying any money back,

                        after sometimes they called back and he was like, if you want your refund amount, then you need to pay challan fee of 500.

                        This so bad that, they are looting people on the name of jobs.playing with them openly

                        The numbers from which I received call are: [protected], [protected]

                        I should get refund of 2600Rs.

                        the bank details to which I paid mount is
                        Kotak Mahindra Bank
                        A/C Holder Shanti Thapa
                        A/c n0: [protected]
                        IFSC code: KKBK0005030

                        Those people are so fearless, I want them to get punished.
                        please help me with this.
                        IndiGo customer support has been notified about the posted complaint.
                        Jun 16, 2020
                        Updated by Ananya Shendge
                        this is the pic of send mail, asking for 6600 more

                        I too received a mail to pay an amount of Rs.2600 for first round of interview. I don't know whether I should believe it or not
                        IndiGo Customer Care's response, Aug 21, 2020
                        Verified Support
                        Dear Ms. Rani,

                        We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                        We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                        Regards,
                        Team IndiGo
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                          R
                          rubyroy38
                          Jun 16, 2020
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                          Indigo confirmation

                          Hi team,

                          I have applied for indigo airlines, through twitter, and was asked to pay 2500 inr as registration fee and then was asked to pay for verification. I was provided the account details as

                          Account holder name-indigo airlines pvt. Ltd.
                          Account number[protected]
                          Bank name-canara bank
                          Ifsc code-cnrb0003555

                          After getting selected through telephonic interview. Now i have...
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                          R
                          Rishi.ranjan1406
                          Jun 15, 2020
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                          I was provided this opportunity for job offer for assistant manager and i was asked money for various purposes. I was asked inr 1750 for registration purpose which i gave, then i was asked for 6200 for documents verification purpose which also i gave. But then they asked for 14000 inr for interview entrance which i refused as i felt cheated as nobody does asks for this much amount just for an interview. Mr. Gaurav sharma the asst hr for indigo airlines had coordinated all this. When i asked for my money back, i was refused saying it cannot be returned whereas earlier it was refundable. I request you to please look into this cheat act and take a strict action against mr. Gaurav sharma and have my money refunded.
                          IndiGo customer support has been notified about the posted complaint.
                          I didn't find any cyber crime resolved issue though it's most important so there is no rating from my side.
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                            O
                            Obi OBI
                            Jun 14, 2020
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                            Address: INDIA

                            I have a one-way flight ticket for myself and a friend to london which the airline cancelled.
                            Pnr: nfft6f.
                            E-ticket:[protected]
                            Pnr: surmi8.
                            E-ticket:[protected]
                            These tickets were bought on 19th may for a flight on 4th june and were all along confirmed flights by indigo.
                            On 30th may indigo writes to inform that the flight is cancelled. The booking breakdown total in the itinerary was stated as 46, 624 inr, but after they cancelled the flight they stated the value is now 34, 624 inr in a credit shell. I have no reason to hold any credit shell with indigo. I want my refund and am not given any option to pursue it except a phone number which is either not answered or cuts off as soon as you start talking to some one. Really sad to be treated this way. I have bought a repatriation flight ticket to return to the uk.
                            If there is decency in business, it is to be seen by how some companies are allowed to take advantage of people, especially vulnerable ones.
                            Thank you very much for any effort towards this issue.
                            Yours,
                            Sincerely,

                            [protected]@yahoo.co. Uk
                            IndiGo customer support has been notified about the posted complaint.
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                              K
                              Karan Singh2
                              Jun 14, 2020
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                              Address: Lalbazar Sec Bad 500015

                              My complaint about flight booking, i book a flight ticket for 2 april in indigo but my flight cancel due to lockdown. So indigo company don't help me about new booking or my refund
                              IndiGo customer support has been notified about the posted complaint.
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                                T
                                tevs krishnashivaji
                                from Hyderabad, Telangana
                                Jun 14, 2020
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                                Hi all bewarers, you will get call one of this below numbers, in starting they will say we don't charge send all ur documents. Find below mail attached format

                                [protected]
                                [protected]
                                Greeting of the day

                                It is our good pleasure to inform you that your resume has been selected online for our company’s direct recruitment. The company 17 candidates for it, administration and production departments, company urgently requires candidates as executives and managers, you are selected according to your resume in which project you have worked. Company is recruiting the candidates for new plant.

                                You will be pleased to know that company has advised you in ground staff the selection panel that your application can be progress to final stage. Your offer letter will be send to you by courier. The company can be offering you as best salary 35, 000 to 45, 000 + benefits + accommodation for the post, designation and job location will be fixed by company at the time of final. You have to come with all documents. Regarding your interview management by company, you have to deposit an initial refundable security amount in favor of company for the sum of rs. 2600/- this is refundable if you disqualify any rounds of interview security against your interview management. Company will pay all the will be mention in your call letter. Your call letter ground staff and will be dispatched very shortly after receiving your confirmation of security deposited in bank. The company will provide your hotel facilitates and local conveyance. One extra person is allowing with all candidates. Kindly give the by email after submitted the security amount in bank. The last date of security deposited in bank 14/06/2020 the best of luck for the subsequent and remaining stag.

                                Best wishes for you airlines recruiter india searches. I am confident that you will be successfully.

                                Dear

                                You have been selected by indigo airline

                                Profile

                                Ground staff

                                Salary

                                35k to 45k

                                Owner

                                Indian airlines

                                Operator

                                Indian airports authority

                                Location

                                Rajiv gandhi international airport

                                Elevation amsl

                                1, 942 ft. / 592 m

                                Coordinates

                                18°34′56″n 073°55′11″e

                                Passenger movements

                                5, 419, 167 (29.30%)

                                Aircraft movements

                                33, 760 (10.6%)

                                Cargo tonnage

                                27, 390 (29.5%)

                                Airlines

                                Indigo airline

                                Airlines will provide you full accommodation just like both side cab facility, one time meal facility and training also. Your salary package will be 35k to 45k depends also on the post of the candidates. If you work there for continuously 3 months your salary will be increase.

                                Also make a payment of rs.2600/- only all govt taxes included in our company for your reference id card, this amount is refundable. Company will also support in your interview rounds about 80% to 90% that is why the job is sure from our side there are three rounds of interview 1st is online test, 2nd is telephonic round and 3rd is face to face round of interview direct front of hr.

                                So if you want to apply you can contact on this number.

                                Harish thakral

                                +91 [protected]

                                Thanks & best regards

                                H. R department / anurag gautam

                                Indian airport authority
                                IndiGo customer support has been notified about the posted complaint.
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                                  Y
                                  Yachna Upadhyay
                                  from Chandigarh, Chandigarh
                                  Jun 14, 2020
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                                  Address: H.No 603, Classique heritage apartment, kankanady bypass road, near BSNL exchange, Mangalore, Near BSNL Exchange

                                  I had booked a flight from mangalore to mumbai with pnr: lf3rgi which got cancelled, the asked me to re-schedule or cancel the flight but apparently the re-schedule option was not available so i had to cancel the flight.
                                  They cancelled it and didn;t provode any refund, it was not i who had cancelled it, it was them.
                                  IndiGo customer support has been notified about the posted complaint.
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                                    V
                                    Vivek@12
                                    Jun 13, 2020
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                                    Address: #p50gardan colony.ropar. punjab

                                    Halo is fraud with me got job and also take money from me now i got no updates all off them and no message. I have their i feel fraud so please search
                                    IndiGo customer support has been notified about the posted complaint.
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