IndiGo Complaints & Reviews

I booked ticket with pnr - befkti for indigo flight by happy easy go application.
Flight date was on 11th april'20 & i booked ticket on 17th feb'20
This flight was cancelled by airlines & indigo wants to make a credit shell for the pnr amount.
But i had a family function to attend which already took place & i dont have any other reasons to go to destination anymore.
I have repeatedly emailed/called indigo to give...

Hi our travel date Is 30th april 2020 but due to lockdown we are unable to travel that why we want our refund not credit shell. Can you guys help us in this....

Hi,
Dear rajnikumar amrutlal luhar,

Congratulation

Your document is selected for:


Sardar vallabhbhai patel international airport
Name
Rajnikumar amrutlal luhar
Profile
Air ticketing executive
Salary
30k to 45k
Owner
Indian air force
Operator
Airports authority of india
Location
Hansol
Elevation...

Sardar vallabhbhai patel international airport
Name
Rajnikumar amrutlal luhar
Profile
Air ticketing executive
Salary
30k to 45k
Owner
Indian air force
Operator
Airports authority of india
Location
Hansol
Elevation amsl
1, 942 ft / 592 m
Coordinates
18°34′56″n 073°55′11″e
Passenger movements

5, 419,...

I had booked 2 tickets from bangalore (Departs - 5.35am) to bagdogra (Arrives - 8.30am) on 9th may in indigo 6e 443. The booking was made on 25 feb 2020 where covid-19 was not that big a scare.

Indigo introduced this scheme of credit shell if flights are cancelled due to covid-19 which is instead of giving me my money it gives us a one year valid credit voucher which doesn't seem fair in the first place. It is nothing but...

Dear sir/mam

My last transaction has been done, money has been deducted from my account, but my tickets have not been booked.

So i went to the website of indigo to check, so i saw that the pnr has been done but the payment is pending.

My transaction id & date or time

Bdcce1d5dc4b[protected]

Thursday, april 2, 2020 4:14 pm

Upi transaction id :[protected]br...

I booked a refundable ticket for myself from Kochi (COK) to
Kolkata (CCU) Via Bangalore and on 15 March'20 for travel on 18th April 2020 through Indigo website (Indigo flight no 6E-592 & 6E-172).
As the flight cancelled by the authority so please refund my full amount without deducted any amount to my account....

I have booked tickets twice with indigo, one is on 24th march, name of akash das, and the other one is on 15th april, name of sourav mondal, but both the times they cancelled their flights because of corona virus outbreak. Now indigo refused to get refund our ticket amounts to my source account instead of they are providing the balance in a form of credit shell which we can use it for later journey within one year for the same passengers.in...

Firstly they called in the morning hours and then said to pay 1900 rupees and then another lady called and said to pay 7500 rupees and then again another lady called and said to pay another 15000 rupees and they made such a plan in the sense that all the circumstance became in such a way that we need to pay all the amount hour by hour. These people don't have any of the moral values or any feelings towards any of the person, these people...

Shivmohan kaharpnr - dedtvy
Since the flight has been cancelled. I request to refund my amount. I do not need credit shell as this will not help me in booking other airline like goair which much cheaper on dates like 4th & 5th may... So it's my humble request to refund my amount via makemytrip.

Thanks for your help in advance.

I am not getting any reply from your side. Please help...

Asking for the money to provide job in Indigo.....

Hi,
Below are the pnr of my two indigo flights which i booked as i had to travel for my marriage.

Gntvxk
Ae1fty

Due to covid 19, my marriage got cancelled so i cancelled my tickets via paytm as i had booked via paytm.

I received an email where its mentioned that i am not getting full refund.
Please provide me full refund.

Himanshu mishra...

Hello Team,

Greetings of the day!!!

I had travelled from Bhubaneswar to Gauhati in Indigo airlines on dated 15th January, 2020.But I regret to inform you that I am unable to find my boarding pass.

It would be a great help if you help me to sort out the matter. I need the boarding details or my boarding pass details for the date of 15th January, 2020 as I urgently need it to get my reimbursement...

I booked ticket in idigo from chennai to kuwait.Travel date 10/04/2020 indigo has cancelled of the flight due to lock down. Please refund my full ticket amount in same account....

I cancel a air ticket (Ticket copy enclosed). The journey date was 8thapr.2020 (With in country lock down period). The ticket was flexi ticket too against extra cost. The ticket value was rs.4954/-.

During cancellation they deduct a big amount. But when i wrote over email () to indigo, they assured, out of total ticket value rs. 4954/-, the amount rs.1704/- will be refund to the account (Credit card), where from the payment...

Dear make trip team,

I had booking form your agent for by indigo for 31starch my booking id is nn[protected].
In which i just completed travel on 21st march blr to ktm
Nd my other for 31 st has been cancelled by indigo airlines pnr no. Ofthmv and they initiate the refund process and put my refund on credit shell but now concern sence i have to make a new booking but i try doing through indigo web. Its not happening...

Hello, me and my family traveled through indigo in december. Due to loss of boarding pass, i requested for the travel certificate and have paid for the same.
After payment, it took me directly to the main site without any acknowledgement. Money has been deducted from my account.
Payment has been done through sbi card.
Transaction id: st[protected].
Please have a look into the matter and provide me with the travel...

My pnr no is PLT74A date of journey was 8/4/2020 and same has been cancelled but amount no credited in my bank account without any cancellation charges . Please credit the same on urgent basis
As per govt norms cancellations charge not apply on ticket due to cancelled flights during lockdown...

This is regarding booking reference number : pd7j7y. I made a booking through makemytrip.com.
The total amount paid for the booking to makemytrip was rs. 37643. An email has already been sent to the customer with the evidence. Constantly i have been provided with incorrect details.

Issue 1

My flight from kathmandu to mumbai was rescheduled and an option was provided to cancel this leg only. Just for reference...

Booking ID is EMT[protected]Indigo 6E- 821 Indigo 6E- 626 --mumbai to visakhapatnam --dated Mon-23Mar2020.

Passengers List Sector
Mr raju sadaram BOM-HYD; HYD-VTZ

INDIGO cancelled its flight and it should refund full amount, instead it is cheating passengers by not refunding full amount.

It is all because of LOCKDOWN COVID19...