Claimed

IndiGo Complaints & Reviews

2.7
Updated: Aug 31, 2026
Complaints 5703
Resolved
2890
Unresolved
2813
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo reviews & complaints page 76

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nivya Ganesan
Aug 27, 2020
Report
Copy

Address: Trichy

Kindly please support me
IndiGo customer support has been notified about the posted complaint.
Dear Ms. Ganesan,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you to visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
Team IndiGo
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tadisetty Ramanjaneyulu
    Aug 23, 2020
    Report
    Copy

    Respected sir they taken 9600 from me and again they are saying 18550 for uniform so sir what I request u that I want money back 9600 my family is very poor family our income is 10000 per year sir I request u plse give back my money
    IndiGo customer support has been notified about the posted complaint.
    Dear Ramanjaneyulu,

    We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
    We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

    Regards,
    Team IndiGo
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      manojgupta04
      from Gurgaon, Haryana
      Aug 21, 2020
      Resolved
      Report
      Copy
      Resolved

      Dear sir,
      With above reference pnr bpgm4r from hyderabad to lucknow on 19th august, 2020. I had a worst experience ever with indigo airlines. I am very old customer of indigo airlines. My hand baggage was not allowed to carry as it was trolley bag. Since due to carona conditions, it was informed by baggage counter executive that overhead space is not allowed to use. Therefore, i was charged rs. 3, 000 as excess luggage in check in baggage. When i came in plane i saw that many of the hand baggage were kept in overhead space and crew member allowed to the passenger. It was really surprising and shocking for me as double standards by indigo airlines. I am very old customer to indigo. I can provide snaps of overhead space used for hand baggage. I made a video and snaps to witness. After landing at lucknow airport, i immediately contacted
      Ground staff manager mr. Vaibhav and mr. Ankit. The took the snap of my boarding pass and excess baggage charges voucher and accepted and also ensured me that they will register the complaint for the same. But still after 2 days, i did not get any response from indigo customer care. Therefore, i am liable to launch a complaint. Please arrange to refund my excess baggage charges. Please find as per attachment, snaps and video made by me to witness the usage of overhead baggage cabins by the passengers, whereas i was charged rs.3, 000.
      Awaiting for your immediate action and refund.

      Regards,
      Manoj gupta
      [protected]
      [protected]
      +1 videos
      Aug 5, 2021
      Complaint marked as Resolved 
      IndiGo customer support has been notified about the posted complaint.
      Verified Support
      Aug 23, 2020
      IndiGo Customer Care's response
      Dear Mr. Gupta,

      We regret the experience your had with us. We would like to inform you that our customer relations team is working on your concern and respond to you over email. Please be assured they'll assist in the best way possible.

      Regards,
      Team IndiGo
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Ner Yavatmal
        Aug 21, 2020
        Report
        Copy

        Address: Mh msh 6 road malkhed bk. Ner yavatmal maharashtra 445102 india in

        Z p marathi school malkhed bk. Ner yavatmal maharashtra 445102 india in (Bus police mandir farm (Rajaram vidyalaya school malkhed bk. ([protected])
        IndiGo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Ner Yavatmal
          Aug 21, 2020
          Report
          Copy

          Address: mh msh 6 road malkhed bk ner yavatmal maharashtra 445102 india in

          Z p marathi school malkhed bk
          IndiGo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shalu sonkar
            Aug 20, 2020
            Resolved
            Report
            Copy
            Resolved

            Hello !! My name is Shalu sonkar I applied In quikar for jobs and i got 1st call from this number [protected], For Telephonic interview and registration charge also 1500/. I already submitted in his account, I have a proof . Again i got 2nd Interview call this number [protected],
            [protected] this call give me information for online exam,
            Aftr all process when completed then this number [protected] call me for other information and security charger 5500/, Then he also gave me the confirmation letter 5 pm for the job.
            I have all records, , like call recording, what's app chat, phonepe amount records, , i have all proof, , so I am requested to you, please take a action as soon as possible on fraud calls of Indigo and I want my money back . i requested to Company kindly back my money otherwise i will take legal action and i have all the active numbers Of your Hr . This number [protected] call me for training charge 15000rs, and they said that the entire amount will be refunded, but now they are pretending to return my amount,
            Next this number [protected], and this [protected]call me..And said that you have to complete a process, after that your money will be refunded, he said that you will be sent a link of NGO and you will have to donate 50rs.
            Then he argued with me and said that he will not give the money back.
            Aug 7, 2021
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Aug 20, 2020
            Updated by shalu sonkar
            Hello !! My name is Shalu sonkar I applied In quikar for jobs and i got 1st call from this number [protected], For Telephonic interview and registration charge also 1500/. I already submitted in his account, I have a proof . Again i got 2nd Interview call this number [protected],
            [protected] this call give me information for online exam,
            Aftr all process when completed then this number [protected] call me for other information and security charger 5500/, Then he also gave me the confirmation letter 5 pm for the job.
            I have all records, , like call recording, what's app chat, phonepe amount records, , i have all proof, , so I am requested to you, please take a action as soon as possible on fraud calls of Indigo and I want my money back . i requested to Company kindly back my money otherwise i will take legal action and i have all the active numbers Of your Hr . This number [protected] call me for training charge 15000rs, and they said that the entire amount will be refunded, but now they are pretending to return my amount,
            Next this number [protected], and this [protected]call me..And said that you have to complete a process, after that your money will be refunded, he said that you will be sent a link of NGO and you will have to donate 50rs.
            Then he argued with me and said that he will not give the money back.

            Verified Support
            Aug 23, 2020
            IndiGo Customer Care's response
            Dear Ms. Sonkar,

            We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
            We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

            Regards,
            Team IndiGo
            Helpful
            5 other people found this review helpful
            5 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anishku
              Aug 19, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: Gangavathi
              Website: Cleartrip

              My name anishkumar i am booking flight tickets for bangalore to tuticorin jun 22 for connecting flights for bangalore to chennai and chennai to tuticorin. Covid 19 problem first flight is 6e 6269 cancelled so i can't travel for chennai to tuticorin so me cancelled 6e 7185. Cancelled date 18 jun but not for the refund amount received for till date.
              I'd: [protected]@gmail.com
              [protected]
              Aug 8, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2020
              IndiGo Customer Care's response
              Dear Anishkumar,

              We would like to inform your that the amount is refunded on 20th August in the travel agency account used to make the booking which will be credited in 3 weeks. We request you to connect with them to claim the refund.

              Regards,
              Team IndiGo
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shiny rose
                Aug 12, 2020
                Resolved
                Report
                Copy
                Resolved

                I received a call from indigo airlines gurugram office stating that I have been selected for the post of airticketing. And they have collected the money of about 85k and still asking money. They say they're dispatching the gadgets and uniform with offer and training letters to home address in a week. But I am scared and want to know if it's true or scam. Please help me.
                Aug 7, 2021
                Complaint marked as Resolved 
                IndiGo customer support has been notified about the posted complaint.
                Verified Support
                Aug 14, 2020
                IndiGo Customer Care's response
                Dear Ms. Rose,

                We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                Regards,
                Team IndiGo
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bhawari Bhawari
                  Aug 12, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  As i have book my flight from jaipur (Indigo 203) to coimbatore (Indigo 6908). Due to e-pass issue i have cancelled my flight. After cancellation its shows me cancellation pending (I booked via ixigo app). And they said they will refund within 7 - 10 working days. After few days they only refunded me 4524 rupees out of 13126 rupees. And also i have paid cancellation fee & insurance fee. They take 8000 rupees as convenience fee😡. And also its corona time so money is important. And also it's a kind of fraud.
                  So please help me.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Dear Ma'am,

                  Please share your PNR via private message so we may look into it.

                  Regards,
                  Team IndiGo
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shaik Naser
                    Aug 12, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Indigo Airlines Ltd Central Wing, Ground Floor, Thapar House, 124,Janpath,New Delhi –110001 India.

                    Talk to indigo airline your self cv shortlisted for this job (Air ticket executive) they asked money for the interview 2500rs for telephonic call, they call me from naukri.com i think this not a fake call naukri.com is a famous site,
                    She name is jiya sharma and she's mobile num is [protected] & she's email id is jiya sharma i paid 2500rs for the interview they give me 1 online test then they call me next day telephonic interview. And they ask the money 10500rs for the final round i paid also 10500rs. Now they asking me 35000rs for the verification data.
                    Please sir refund my money i humble request to you..
                    Sep 4, 2020
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Aug 12, 2020
                    Updated by Shaik Naser
                    Talk to indigo airline your self CV Shortlisted for this JOB (Air Ticket Executive) they asked money for the Interview 2500rs for telephonic call, They call me From naukri.com I think this not a fake call naukri.com is a famous site,
                    She Name is JIya Sharma and she's mobile num is [protected] & she's email id is jiya sharma [protected]@gmail.com I paid 2500rs for the interview they give me 1 online test then they call me next day telephonic interview.And they ask the money 10500rs for the final round i paid also 10500rs. Now they asking me 35000rs for the verification data.
                    please sir refund my money i humble request to you..

                    Aug 12, 2020
                    Updated by Shaik Naser
                    I sent to money this person
                    United bank of india
                    A/c holder name-vikas kumar singh
                    A/c no[protected]
                    IFSC CODE- UTBI0RNAJ14
                    Verified Support
                    Aug 14, 2020
                    IndiGo Customer Care's response
                    Dear Mr. Naser,

                    At the outset, we would like to clarify that the attached letter was not issued by IndiGo and also the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates.
                    We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                    Regards,
                    Team IndiGo
                    Aug 16, 2020
                    Updated by Shaik Naser
                    my money will be refund or not sir please try to give my money back
                    Next time i will not to do this things again..
                    Verified Support
                    Aug 17, 2020
                    IndiGo Customer Care's response
                    Dear Mr. Naser,

                    As informed earlier, IndiGo never charges any fees for conducting interviews. Our airline will not be responsible for any payment you make in response to this.It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons.

                    Regards,
                    Team IndiGo
                    Sep 01, 2020
                    Updated by Shaik Naser
                    now u cannot do anything for my payment
                    My money will be refund or not sir please try to give my money..
                    It's true or [censored] please see this attachment
                    IndiGo Customer Care's response, Jan 25, 2021
                    Verified Support
                    Sir,

                    This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Our legal team is aware of such incidents and is working towards it. Further, we are highlighting this with our team.

                    Regards,
                    Team IndiGo
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shanwaz Sheikh
                      Aug 11, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai

                      I got a mail from indigo that i m hired for the post of back office executive and they are asking 6500 as verification fees 13900 job security fees and 25500 training fees and they said due to covid 19 we are charging these amounts... Sir is this real or fake pls let me know as soon as possible... And the recruiter name is shubham and they are using akash bhatnagar name...
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 14, 2020
                      IndiGo Customer Care's response
                      Dear Mr. Sheikh,

                      We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                      We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                      Regards,
                      Team IndiGo
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sara Imtiyaz
                        Aug 11, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        I applied for air ticketing agent at indigo airlines. So i received a call from india job, i was asked to send my resume so i did. After few hours i got a call saying that my resume has been shortened and asked me to send the resume and other documents including passport size photo and addhaar card. After few hours they asked me to deposit rs 1250 before telephonic interview. I got selected in that interview. After few hours i have received a job confirmation letter from thismail ([protected]@gmail.com). Then they are ask me to deposit rs 5700 for documents verification. I pay the amount after successfull payment they told that they not receive that amount in thier account.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 14, 2020
                        IndiGo Customer Care's response
                        Dear Ms. Imtiyaz,

                        We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                        We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                        Regards,
                        Team IndiGo
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          darshan kour
                          Aug 11, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: bangalore

                          I am darshan from hyderabad got a email from indigo airlines and confirmation letter for data entry job from this i have payed 2000 rupees and they have taken my interview but till now they have not given any response.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Dear Mr. Kour,

                          We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                          We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                          Regards,
                          Team IndiGo
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajeshwari Kuchana
                            Aug 11, 2020
                            Report
                            Copy

                            Sir,
                            I got messages from indigo airlines they i approach to them to conform and they told about all information and asked me to pay money for registration amount i payed them later they asked me to pay training fee of 7625 which i cant effort i asked them cancel my letter and asked my money backup but they haven't gave any response to that and lifted my calls those people name vivek roy _, ishmankan chowhan_, and one another person sended my interview feedback letter for that i haven't gave any of my information they send me mail after one call of interview his name is deepak kumar _ so tell me how we can find original company and letter
                            IndiGo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vicky Chalana
                              Aug 9, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I had booked a ticket from indigo in detail as below.
                              1. Flight detail:- jaipur to mumbai date - 16/04/2020 pnr number - rklbqw passenger name - monika, amount-3358/
                              Flights were cancelled due to covid-19 national lock down. I don't want a credit shell. I want full amount refund in my account
                              Please refund my full amount in my account (Wallet) asap
                              Cont [protected]
                              Customer care not satisfaction answers
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              IndiGo customer support has been notified about the posted complaint.
                              Aug 09, 2020
                              Updated by Vicky Chalana
                              I don't want a credit shell. I want full amount refund in my account
                              Verified Support
                              Aug 12, 2020
                              IndiGo Customer Care's response
                              Dear Mr. Chalana,

                              We would like to inform you that the amount is refunded in the travel agency account used to make the booking and the amount will be credited in 3 weeks. Please connect with them to claim the refund.

                              Regards,
                              Team IndiGo
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                ParamjitSingh1998
                                Aug 9, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: hrhire111@oksbi

                                Sir mera sath online fraud hoya hai 7400 maine je payment [protected]@freecharge app se apne account kotak bank no - [protected] transfer kiya hai mera es person ko transfer kiye tha uska name - mohammad mudassir bhim upi id - [protected]@sbi first transfer date 3june2020 time 4:50pm bhim upi transacation id[protected] payment kiye thi 2. Second time maine 3200 transfer kiya tha - bhim upi id transcation id
                                [protected] date-4jund2020 time -04:41pm ki thi 3. Third time maine fer se 3200 transfer kiya tha bhim upi transacation id[protected] date-26june2020 time-4:36pm ko transfer hoya tha plz mera paise refund kra dyo my name - paramjit singh bhim upi -[protected]@kotak freecharge bhim upi id - [protected]@freecharge kotak mahindra bank acccoumt no[protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 12, 2020
                                IndiGo Customer Care's response
                                Daer Mr. Singh,

                                We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                                We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                                Regards,
                                Team IndiGo
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nivethaselvam s
                                  Aug 8, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I received a job offering mail from a mail id - indigo. [protected]@gmail.com for ticketing executive at chennai international airport and requested me to pay inr 2500. I paid it online.

                                  The mail says preeti would be assisting me on this requirement process. Kindly confirm is there some one with this employee id (Aai450564) working under the name of preeti.

                                  Please also confirm do indigo has authorised any people to work with this email id indigo. [protected]@gmail.com
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  IndiGo customer support has been notified about the posted complaint.
                                  Dear Nivethaselvam s,

                                  We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                                  We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                                  Regards,
                                  Team IndiGo
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    sumen
                                    from Basirhat, West Bengal
                                    Aug 5, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    On 24.07.2020 indigo flight from mumbai to kolkata was supposed to fly which i had booked in advance from the ixigo website of rs 5709. The flight was cancelled due to corona. After the cancelled of flight on 19.07.2020 the flight was reschedule to 02.08.2020 where the amount was mentioned as 4492 rs this flight also got cancelled on the 02.08.2020 after that till this date no refund was made.. And after enquiries made to indigo airline they mentioned that they have refund me the amount 2490 rs, which i haven't been able to receive.. I have only received 1092 rs which i received the leftover amount on 27.07.2020 after that there was no refund made of the rest remaining amount 4492 rs. I need the refund as soon as possible. Kindly looki after this matter.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 12, 2020
                                    IndiGo Customer Care's response
                                    Dear Sumen,

                                    As checked, your case has been taken care by our customer relations team. We would not be in a position to advise you otherwise from what has been already communicated. However, you may write to the same mail trail for any further clarification.

                                    Regards,
                                    Team IndiGo
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhannya Nair
                                      Aug 2, 2020
                                      Report
                                      Copy

                                      Address: Indigo airlines

                                      Hello, myself dhannya nair, i have seen an add in quikr as hiring candidates for ground staff in indigo airlines and below was given a number of one ms. Monica singh. I called her up to ask if such jobs are offered and the lady told me to send my cv, adhar card and passport size photo. I send the asked things after that she called me again and told me i will be called foe a telephonic call and then ur post will be decided on ur performance. On sunday i got the telephonic call and my interview was taken by one ridhima she told me i have done good in interview and will call back in 5 mins after having a discussion with hr group for my post. She called me within 15mins and informed me i m selected as air ticketing and sending me the confirmation letter after which ihave to pay a amount of 1550/- as registration medical check up and address verification charges. I told ok. I received the my confirmation email and the mail id from which i received the email i m attaching herewith. Kindly help me if it's original or fake.
                                      IndiGo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Alvin Shiu
                                        Aug 1, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Dimapur Airport

                                        I got a sms that your cv is selected for indigo airlines ground staff call hr rahul sharma. They ask for rs.2, 500 for filling up the forms and again they ask another rs.4500 before the interview. They again demand more money for creating salary account, employee id card, del i-pad, punching card. And again they asked amount of rs.12, 800/- for salary account and profile security. They also said your total amount will be refundable after the documentation. But they are not paying it back.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        IndiGo customer support has been notified about the posted complaint.
                                        Dear Mr. Shiu,

                                        We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
                                        We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                                        Regards,
                                        Team IndiGo
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit