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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road
Gurgaon
Gurgaon District
Haryana
India
122002

IndiGo reviews & complaints page 76

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P
Prayash Pandey
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rahul sharma +919990038247

[protected], i m getting a call that my cv has been selected by this number. He is asking me some charges. This person mailed me and asked a few questions which were very very simple like cpu, ram, rom. Later he told that tell me about yourself. Even as per my knowledge english is necessary for airline jobs. But he later came in hindi. Even offered me for a salary of 27500.. Now he gave me the account number of pushpa devi to send money....
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suraj rout
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full refund

My flight was canceled by the airlines, so I am eligible for full refund but they arenot refunding my money or the indigo airlines not refunding my money.

Please resolve my issue asap....
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Address:Indigo airlines 6E

I tried to book a ticket on 23/03/2020 to travel from chennai to trivandrum on 24/03/2020. But the amount of rs14174/- was deducted during booking, but no pnr was issued.
Its was informed to airlines more than 25mails. They replied me the amount deducted from me will be credited back automatically. Still now its not yet credited. I am waiting from last 15 days.
Please do needful.
Ajilmanoj
[protected]...
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Dear sir/madam
This is to inform you that i have met financial loss from indigo airlines. I have booked vishagapattanm to cochin flight on 25th march 2020 pnr no#skl6nw. Due to the lockdown situation, the flight booked was cancelled and the message sent to me they told you can use the same amount for one year. So when i tried to book so, it was not happening and for the query, the customer care was also shut off. So i asked via face...
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Dear sir/madam,
Wrt the pnr number = pwp1gx -6e 5326 01 april bom (T2)-idr i am quite disheartened to state that the above ticket auto automatically got cancelled due to the lock down situation. But after this cancellation, not a single rupee was returned to us and held in your account! Why???
Did any body from your concerned dept. Take consent from me. And further mentionned that it can be utilized in further flight booking....
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Address:Customer Relations, InterGlobe Aviation Limited ("IndiGo"), Level 5 Tower D Global Business Park, M G Road Gurgaon Haryana 122002 India

I booked ticket for my wife in indigo from delhi to trichy. Travel date 01/04/2020. Indigo has cancelled this ticket and has not refunded the full amount of rs4658/-. This is cancelled without my concern and they have charged total deductions of rs3000/- and refunded only rs1658/-. For no fault of me and default cancel of the flight due to lock down, how deduction can be applied just on the ground of policy call.

Request intervention...
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S
shrikant aruta35
from Mumbai, Maharashtra
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not ready to offer 100% refund even through flight is cancelled

Dear sir/madam
I have booked bangalore pune flight vide pnr#kj8njj on 23rd feb through easemytrip.com for my vacation along with family. However due to corona virus i am continuously requesting airline and easemytrip to cancel my ticket and provide me 100% refund. Even through airline have initially postponed the flight schedule and now they have cancelled the same they are not ready to offer 100% refund instead of that they are continuously...
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C
Complainant39910
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need refund for my cancellation

Hi I booked my ticket from Happy easy go site I need to take a flight on 23rd of march but due to covid 19 there was a lockdown in city Raipur and many other cities so I cancle the flight in precautions but when I cancelled a flight I got no refund but it's already mentioned due to covid 19 no cancellation fees would be charged I contacted happy easy go they said if airlines agreed only then we are ready to pay your refund please look into...
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Hello team,

This is hareshkumar patel. I had booked my indigo flight departure 05th apr, 2020 (Ahmadabad to bangalore) but due to corona 19 airline had cancelled flight.
I was given two options from the indigo airline
1) if we cancelled the flight then cancellation charges 3k i have to pay which i cannot afford.
2) reschedule the flight on any other day but whatever flight rate on that day i have to pay....
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I have requested your team to cancel my ticket ref pnr nq5y3r
In amid of covid 19.
As the ticket for one way was cancelled by your team without cancelling the return ticket.
On making this request via chat support your representative ms deeksha gupta behaved unprofessional and advised me that the customer support is closed for the day.
Desirable resolution refund 100%
Registered id ravikant. [protected]@gmail.combr...
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R
rahul169
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo revoked my offer letter

Address:IndiGo, Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122002, Haryana, India.
Website:goindigo.in

Dear hr,

Let me start from the beginning i was interviewed for indigo interglobe aviation ltd on 26th-nov-2019 the venue was mg (Claremont), near arjan garh metro station, mg road& i was shortlisted for the customer service executive post & on 3rd - january-2020 offer letter was sent to me via email.

On 08 january 2020 i was asked to go for pre-employment medical health check at the apollo clinic in rajouri...
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V
vnsraghavan
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cancellation of ticket

I booked a ticket on indigo flight
Pnr : xqqe8r flight no : 6e - 998 from : maa to : bom
Date: 29 mar 2020.

However, due to the corona scare, the flight was cancelled and i was given a credit note (Number tn2192003ag96585).

I wanted to use the credit so i booked again another indigo and got a hold pnr gg2ttf as advised by the customer service executive who chatted with me on 3 apr 2010.
6e...
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Hi i was booking a ticket from indigo mobile app on 03 apr 2020 for travel on 17 apr 2020 from aurangabad to delhi flight. While i was paying then it went to billdesk and after it came back to indigo site it showed a message saying transaction not successful, however, money got deducted from bank account. I tried to book again and same thing happened again and money was deducted twice without booking ticket. I got the mail from [protected]@ccavenue.com...
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C
Complainant39910
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not getting refund or rescheduling my flight

Address:Delhi

Hi i booked a indigo flight pnr llg8tt from raipur to bombay on 13 th march my flight was on 23th march till 13th there is no choes due corona then suddenly lockdown is happened in both the city mumbai and raipur i asked @happy easy go and @indigo both for my rescheduling flight first happy easy go said it was free for the first time you will get a payment link with an email then i got an email of 500 rs fair changes i agreed and asked for...
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J
Joy Nediyalimolel Ittan
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refund of cancelled ticket full amount

Address:Gurgaon, India

Sir,
This is with the reference to go indigo booking ref. No. Wwur3h, divya v joy, from pune - chennai on 13 apr 2020.
We have canceled above booking since complete lockdown of india since 22 mar 2020 due to covid-19, while canceling the said ticket, they have 2 options 1 is to credit the full amount to the concerned bankers & 2 rescheduled the booking with credit of amount in their wallet. We have no option other than cancel...
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R
Rajeev1903
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not approving cancellation

I am trying to cancel my booking with indigo airlines. But the website is not allowing me to cancel the booking. So i tried calling them no answer due to covid-19 situation and suggested to chat with them on the website. I have spent 1hr chatting with them and requested to cancel the booking. Three advisors chat with me and no helped me to cancel the booking finally one guy helped. But in the end i realised he has lied that he has cancelled...
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D
Dk Rajpoot
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refund money or re reservation

Address:A 132/7 Bhajanpura Delhi

Sir my contact number is [protected] my flight was for 1st April but it got cancelled because of covit-19 problem want to booked reagain but money is still not refunded....
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Name - shiv shankar
Mob no - [protected]
I booked a flight from vadodara to patna on 3 april 2020 at 9:43 am
Travel date 19 april 2020
Time 12;35 pm
I got the payment done through upi and the money got deducted successfully, but after that i haven't got any confirmation mail and the tickets.
I tried to contact the customer services but did not get any reply from that side.
Transaction id...
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C
chauhan.n44
from Hāora, West Bengal
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amount deducted from bank and confirmation not received

On 30 march 2020 i made a booking for 16 april 2020 from bangalore to udaipur for 10.15am flight. The amount rs.3517.00 was deducted from my hdfc bank and also received the message and mail abour the deduction from bank but i didn't receive the confirmation mail/message from indigo.
Please resolve this soon.

Transaction id: lya-ffpjm0yocfxcrphruq...
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G
goyal.divya
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation charges

Address:Mumbai City, Maharashtra

Hi, i understand the cancellation policy for a regular ticket booked through yatra.com. However, since we are aware that due to covic-19, since union ministry of health had announced a lockdown starting 23rd march 2020, all the flights were cancelled till 14th april. On the same date, after the news came out, i cancelled the ticket dated 27th march 2020 through yatra portal since indigo website did not have any information on cancellations...
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