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IndiGo Complaints & Reviews

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Last updated Jun 7, 2024
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K
kochumenon
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charge for tickets

Address:Vadodara, Gujarat, 390021

I landed in chennai international airport on 14th november morning 0300 hours and had a connecting flight to ahmedabad from domestic terminal at 0455.
The baggage claim conveyor belt no.3 at terminal got stuck and our luggage got delayed by 15 minutes. We then had to run to domestic terminal which does not have any means of internal travel. This was my first time at chennai airport. After a long queue at the security check up which...
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K
kunal_chugh
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation and rescheduling of flight

Address:RASHI JEWELLERS. 150. Iscon Emporio.1st Floor. Near Star Bazaar.Jodhpur Char Rasta. Ahmedabad, Ahmedabad, Gujarat, 380015

Hello.in reply to my complaint regarding cancellation of my flight and rescheduling of the same, i received a call from an indigo airlines executive today offering me a voucher of 1000 rupees each in lieu of the trouble caused due to cancellation of the flight.
I appreciate that indigo has given a quick response to my complaint. But i am not too satisfied with the voucjer offered to me. I have borne expenses of 15000 rupees for my...
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suitcase lock key broken

Address:J1/22-4 Unit 1 Room No 12 Malviya Nagar Krishna Mandir South Delhi, New Delhi, Delhi, 110001

Hi my name is sujata rai. I am very unhappy with the way my baggage was handled as i travelled from calcutta to delhi yesterday at 19:10 flight, after i reached home i realized my suitcase lock key was broken i would really appreciate if some body could look into the matter and get back to me asap. Looking forward for to get a reply soon.

My phone no is : [protected]
My email address : [protected]@aol.com
Please...
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Ginu G
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancelled without my concurrence/indigo

Address:Belgaum, Karnataka, 590001

Dear sir/madam,
I have booked my air ticket on[protected] from hubli to ernakulum on[protected]Pbbyfb) and from ernakulam to hubli on[protected]Sil5xz). To my surprise,[protected] i have received msg from the airline that the ticket has been cancelled. As the same is not initiated by myself and nor aware about the same, and my travel plan remain the same, request you support for fixing the issue. I have even made request to indigo...
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S
Shashi R. Yadav
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain for not allowing for boarding in flight for surat

Address:Delhi, New Delhi, Delhi

Dear sir/madam,
Greetings of the day!!
I am shashikala yadav from surat. I booked indigo flight from dehi to surat on 1st nov. For 10th nov. Flight details are as under:
Flight no. - 6e-5034
Time for fly - 6:25 am
Pnr no. - wgrnwc
Two passengers - ms. Shashikala yadav
Ms. Dolly yadav
Contact no. - [protected] / [protected]

Issue - i reached airport at 5:26am and reached...
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A
ajay chib
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment refund

I ajay singh tried to book tickets for delhi to port blair and return on[protected] on indigo website. I did the payment through canara bank net banking. I got my money deducted and the booking didnt go through.

Indigo transaction id : 7e79151c[protected]
Amount debited : 44294 inr
Date :[protected] around 1.30 pm
Passenger names - ajay singh & neha pathania
Booking ref. No. Rg7tnc
Payment...
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P
preeti sharma18
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment and financial loss

Address:Udaipur, Rajasthan, 313001

1) our flight from udaipur to bhubaneshwar via hyderabad timings : 15:40/18:10, airline 6e/6916, 6e-785: pnr "cijn8t" was delayed dt:-1 november 2019, and indigo shifted us to another flight from udaipur to delhi @ 6 p. M and next day from delhi to bhubaneshwar around 6 a. M.
Problems we faced :-
1) we were said that we will have hotel stay and transport facility in delhi, despite of asking so many times, kindly share details...
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preeti sharma18
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment and financial loss

Address:Udaipur, Rajasthan, 313011

1) our flight from udaipur to bhubaneshwar via hyderabad timings : 15:40/18:10, airline 6e/mire9g: pnr "mire9g" was delayed dt:-1 november 2019, and indigo shifted us to another flight from udaipur to delhi @ 6 p. M and next day from delhi to bhubaneshwar around 6 a. M.
Problems we faced :-
1) we were said that we will have hotel stay and transport facility in delhi, despite of asking so many times, kindly share details of hotel,...
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G
Girish Sawant 28
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job verified or fake?

Address:401, Khushi APTS, Nirmal, Nalasopara West, Palghar 401304, Thane, Maharashtra, 401304

I received a text message regarding airport jobs on my cell phone.in that message all the description as well as contact person's phn no. Was given. I called on that number. There was lady divya who picked up the phone and explained me about recruitment process. She told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating that your documents are selected for interview....
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S
Suresh Mareddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost bank credit / debit cards pouch

Address:Hyderabad, 500044

Pnr no efszrp

I deposited two luggage bags in trichy airport with properly locked and pasted sticker from your end.
Inside bag along with clothes i kept my cards pouch contains 3 credit cards and 2 debit cards pouch

When i received luggage at hyderabad airport seal was opened and even stickers were removed and pouch was missing

Immediately visited indigo counter and lodged a complaint...
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N
Naina Chellaramani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in flight

Address:New Delhi, Delhi, 110060

We were traveling from port blair to delhi. The flight got delayed by 45 min and we were told that you will only be left with 30 min to change the connecting flight which will be risky so they provided us with another flight after almost 8hrs of the original flight. My parents were traveling through it who are senior citizens and diabetes and bp patient and an 8hr delay is way too much which i informed them. However when we reached chennai,...
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K
K Maruthu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ground staff job

Address:1/355,Maruthu pandi nagar, sathangudi (bill&po), Thirumangalam (tk) madurai (dt)Tamil Nadu state, pin code:625706, Madurai, Tamil Nadu, 625706

My apply in airport ground staff job 04-11-19 web site carrer click india then next day calling from delhi i am speak in vanni mob no [protected] airlines department your cv selected for indigo airlines. Your education certificate send the mail id carrer zone. Anushkastl/11outlook.com. Check the my cv after call me you are selected indigo airlines ground staff job your certificate verification 6350 amount deposit this account bank of baroda...
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S
sauravkumar12345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud job ke naam pe paisa

Address:BESHWAK, Nalanda, Bihar, 801303

Sir,
My complain is that.. Kuch din pahle maine online job apply kiya airport aviation ke liye. Phir mujhe call ayi indigo airline ke tarf se puja sharma ka jinhone bola ki apka cv shortlist hua hai jay prakash narayan international airport patna bihar. Uske liye apko tin interview dena hoga.
1. Online
2. Telephon
3. Faca to face

Uske liye aapko registration fee 2000 & document verification 8650...
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J
Jiana Jain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost phone

Address:600035

Hello

I missed my phone in the aircraft this morning

My flight was from delhi to chennai
6e 5006

2:00 am flight landed at 4:55 am

Have informed the authorities and no action has been taken after several follows ups. Have checked the same with lost and found authorities at delhi and chennai airport. Please help me out.

The phone details are mentioned below...
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K
kantjanshi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to know the below email has been sent by indigo officials

Hi,

My friend recently received some email and call from HR named Vinay Dhir who claims to be the HR for indigo airlines.

For that he has asked for certain amount of money to be deposited as a bin and everything.

Could you please advise if the sent mail and the mailer is office Indigo personal.

Thanks,
Akshay

Below is the mail body of the bond agreement mail.br...
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R
Rubal KapoOr
from Rawatbhata, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money fraud

Address:Jolly grant airport dehradun, Dehradun, Uttarakhand, 248001

Actually sir baat ye h mene apply kia ta quikr jobs for to mereko msg aaya or mene call krliya unko fr unhone bola telephonic interview hoga or amount pay krna pdega to mene krdiye 2000 fr uske baad ek br or money li 5230 ye b krdia uske baad fr security ke liy wo bhi 5100krdie ab ptani koi jwav nai dera h or sir mere pass sare proofs h smjh ni aari h ab kya kru or ye same bnda ka icard h mere ps bhi...
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Golekha Chandra Biswal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled from jammu, authority do not respond to their ability

Address:Suprativa, Near Hanuman Mandira, At- Sartola, Po- Nayabazar, Dist- Cuttack, Odisha, PIN-753004, 753004

Pnr no-gpllpb
Date of journey -06/11/2019
Fleight no - 6e-2405 from bbsr & 6e-554 from delhi
Name of passenger - ashutosh biswal

My son a student of skuast, srinagar was travelling by above mentioned fligsts, and the flight 6e-554 was cancelled from jammu. The boy was purely new in the town and the flight authority left him without any help and he was moving in the town to get one hotel to stay from 11...
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Shandilya K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight missed due to misbehaviour of indigo staff

Dear sir,
I have flight with indigo, flight number is 6e157 (A320) pnr no is ylwrfq from delhi to ahmadabad at 6.30 am i reached airport on time, our nightmare with indigo started from delhi airport. I enter terminal 1 from gate no 6, when i reached counter g, after over an hour when it was our turn we were told for code sharing flights we had to go to counter h, no one or nowhere it was displayed that code sharing flights with the...
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V
verma kk
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my next flight missed cause of delay flight, 6e 866

Address:C-206, Indira nagar Lucknow, 226016

Regarding delay of indigo flight no. 6e 866 from lucknow to ccu dt. 05 nov 2019.

As per my next itinerary plan from ccu to nanning via kunming (Connecting flight, no. Mu556 dt. 06 nov 2019, 00:35am and mu 5589 dt. 06 nov 2019, 23:20pm) boarding counter closed to cause of delay indigo flight as stated above.

Please tell me who responsible for economic loss and time for this.

Dr. Verma kk
Pnr:...
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S
sasha97
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offer and money fraud

Hy i'm sasha from chennai. I had received a msg from indigo stating that i have been shortlisted for job on 6th nov 2019 morning for a interview held on 16th november and i had to pay rs.8900/- as a confirmation that ill be attending the interview and will be refunded with the same. I had paid the said amount and later i received a call stating that i have been directly appointed and i can join in directly on 16th of november at banglore....
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