Individual — Automatic switch off of phone even after 7 services and five times the replacement of motherboard | |||||
I had purchased my redmi 3s prime phone on 16th september 2016. That the phone gets automatic switch off. On 01.10.2016, 22.02.2017, on 06.03.2017 0n 16.03.2017 and on 05.04.2017, my phone;s mother board has been changed apart from sceen and side key. Still the problem persists. The last time on 05.04.2017, i was instructed by the company to give my phoen to service centre and the guy replaced motherboard, on 06.06.2017, the phone again got automatically swittched off. I called the technician guy from the service centre who repaired my phone. He told that he is unable to solve phone probelm and told me to call the company. The comapany after one week responded and told me to resend the moblie for service. They told me that they would talk to the technician but are lying, the technician told me that no phone call is recived. These people are unable to solve my problem and hence, taking help o[censored]rs failing which i would be forced to file consumer compliant Was this information helpful? | |||||
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 2 Comments | |||||
Comments
I am getting vulgar calls and messages from this number; all from same person calling from different numbers. Number is, [protected]. I want some necessary steps to be taken against this person and these numbers to be barred.
Reply
I have applied for PAN on 8th March 2017 with acknowledgement number N-[protected] on the name of Arati Goswami, D.O.B-6th Feb 1964 but I don't get any status till date.
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