Individual — cancellation & refund against my name kanya lal razdan

My complaint stands submitted in refunding my fee of rs 499. But no reply in this behalf is received. As already informed that i got my pancard reprinted in just rs 50. As such requested for my refund. Further i would like to expand the details that i applied for reprint of my approved pancard with my alloted number acgpr1142l. While processing the necessary format the digital payment did not appear for rs499 on my screen for confirmation resulting me to pay rs 499 which appears to be very high for this job. It is pertinent to mention here that i got this job done in rs 50 only. So pl keeping in view facts i request for refund.