Individual — emi loan

Dear sir,
Ticket 1671114 dated 01/04/2020
This is with reference to the previous mail dated 01/4/20 to refund my excess amount paid to you towards my loan amount i have sent you both statement as well as mail regarding the same kindly do the needful at the earliest possible immidiately as it is very urgent for me to make online payment for other credit card pls find the below mentioned msg and refund me immediately kindly reply me immediately.

This is with reference to your previous mail stating that to make a payment of rs 5893.88/- before 01/04/2020, i have made a payment of rs 5899/- on 31/3/20 and also made an excess payment of rs 5982.29 from my icici bank a/c number bearing[protected] now i am enclosing my bank mini statement to refund my excess amount paid to you towards my loan amount of 5829.29 from a/c the payment was made kindly look into this matter immidiately and do the needful at the earliest possible as the situation is very bad for all o[censored]s.

I hope you will do the needful, i am not able to connect to you to speak over phone as your system says that less customers are working because of covid 19

Please try to understand me and the gravity of the situation of customers and transfer my excess amount paid to you towards my loan amount immediately it is my sincere and humble request to you to do the needful at the earliest possible
I'm attaching here the document
Regard

K umeshkumar

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