Individual — excess fare of rs.1200/- collected in spite of trip fare shown as rs.760.40

On 15.11.2017, mr. Ajith hegde traveled from bangalore airport to gangamma circle using uber taxi toyota etios ka 03 aa 2172. Since mr. Hegde did not have the app, he booked through your assistance number +91 [protected]. The trip fare was rs.760.40. While getting down at the destination, the driver mr. Nadeem forced the customer to pay rs.1200/- in spite of showing the bill amount. He talked rudely that he is not bound by the amount shown in the bill.

Request you to conduct an inquiry and refund the excess amount collected. Mr. Hegde is my guest and my mobile number [protected] was provided while booking uber taxi service.
Vasanth k hegde, bangalore