Individual — non-receipt octa smarttv123

Address:Bangalore, Karnataka, 560049

I have recd 2 emails from Octa Air Digital TV, after making pymt, details given below:

Dear Muthukrishnan T,
Thank you for your recent order of our SmartTV123 Octa Air Digital TV Antenna.
Package: SmartTV123 Octa – 1 Units
Amount Billed: 38.77USD
This indoor, digital TV antenna is compatible with HD receiver boxes, PC computers, and laptops, making instant access to free TV a breeze. Multidirectional reception ensures crystal-clear reception every time – no pointing necessary. Watch live local news, sport events, and your favorite shows with NO monthly contracts or bills.
Because we ship Internationally, please allow 14-21 business days for delivery.
We are always here to help, so please don’t hesitate to contact customer support with any questions. Welcome to the future of home entertainment!
Many Thanks,
SmartTV123
Contact Us

Dear Muthukrishnan T,
We are happy to report your order has been successfully processed by our warehouse! Please keep in mind that if you ordered multiple products, your shipments may be combined in the same package.
Product Shipment: SmartTV123 Octa
Shipment Website: https://asgtool.asendiahk.com/
Shipment Number: ASL20180131IN815444
Date Shipped: 1/31/2018
Order: EEA6392EF7A1C1F[protected]FC240
Many Thanks,
SmartTV123
Contact Us

On the basis of above shipment no. I hv tracked thru website "ASENDIA - By La Poste & Swiss Post and status given below:

ASL20180131IN815444
Date Time Status
[protected]:49:50 Order received at Fulfilment centre hub
[protected]:36:25 Order being packed at Fulfilment centre hub
[protected]:13:43 Order dispatched from Fulfilment centre hub
[protected]:32:16 Order has arrived at destination country - item has been transferred to local post and will no longer receive further updates
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Mar 13, 2018
Updated by Aiyertmk
I hv attached chat transcript for your reference and no response.

Chat Transcript
7:13:34 PM - Server Message : Please wait one moment...

7:13:42 PM - Ethan said : Hello Muthukrishnan T. My name is Ethan how can I help you?

7:14:00 PM - Muthukrishnan T said : Dear Muthukrishnan T, We are happy to report your order has been successfully processed by our warehouse! Please keep in mind that if you ordered multiple products, your shipments may be combined in the same package. Product Shipment: SmartTV123 Octa Shipment Website: https://asgtool.asendiahk.com/ Shipment Number: ASL20180131IN815444 Date Shipped: 1/31/2018 Order: EEA6392EF7A1C1F[protected]FC240 Many Thanks, SmartTV123

7:14:22 PM - Muthukrishnan T said : Pl. update the status of above details.

7:17:58 PM - Muthukrishnan T said : Mr. Ethan - Are you there?

7:18:36 PM - Ethan said : We are sorry to hear that, may I have your complete name and email address?

7:20:12 PM - Muthukrishnan T said : Muthukrishnan T - muthukrishnan.[protected]@gmail.com

7:22:28 PM - Muthukrishnan T said : Any update?

7:25:15 PM - Muthukrishnan T said : ???????????????????????
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