Individual — Not delivered to Home address

Address:	Professional Courier, Ramankulangara, Kollam - 691003
Website:	NIL

Today, I received a call to My Mobile No.[protected] from Professional Courier Office, Ramankulangara, Kollam District, Kerala and the caller informed me that a courier has reached their Office from Trivandrum and I have to collect it from the Courier Office and Professional Courier will not deliver the same to my Home Address.

I received the Call from the Number +91 [protected]. I said I need the courier to be delivered to my Home address which they have refused to do. They are now about the send back the courier to the sender by assigning the reason "refused".

This is absolute disservice and quite unprofessional by Professional Courier. While collecting the material from the sender, the address is clearly written on the envelope and they can very well inform the sender that Professional Courier will not deliver to home address. Here, they have accepted the courier from the sender by collecting the money and when it reached centre of destination, they are simply refusing to deliver it citing that the address is a home address and they do will deliver to home addresses.

This is not my first experience of disservice and arrogance from Professional Courier. If you cannot deliver it to home address, you should have mentioned the fact at the time of taking the consignment from the sender.

This is nothing but arrogance on the part of Professional Courier and I am now constrained to publish this fact in all social media to warn people from sending things thru Professional Courier.