Individual — taxi fare

Address:

Bangalore, Karnataka, 560023

A new trick is being played by cab drivers, particularly for passengers availing their services thru aap
On 12.02.2019, I booked a cab to reach airport. The driver driver pretended that aap is not working and asked us to cancel the ride and pay him directly the amount, as changed by Ola or else find another cab, knowing fully well that we cannot find another and obliged to hire him at his terms. But the arguments took their time and we missed our flight.
On 07.06.2019, similar incident repeated. The Driver wanted cash, not Ola money, which is just an execuse. Now, to avoid missing flight again, I was compelled to agree to his terms, against my conscience.
This way some taxi drivers are pocketing cab aggregator’s commission and taxes, besides subjecting users to avoidable tension, inconvenience and financial losses.
I request you to publish this cheating trend in your forum in the public interest and for all stake holders to take note and take remedial measures.
Matter reported to Ola, and they assured to take suitable action