Indusind Bank — credit card irfan khan

Address:

colaba, Mumbai City, Maharashtra, 400005

Irfan khan
2:31 pm (4 minutes ago)

To nodal. Officer

Respected sir/madam,
I was an indus ind bank card number [protected] and [protected] i had closed these 2 cards one was the jet airways indus ind visa card and the other jet airways indus ind american express card i had time and again asked the indus in back officials that are both my cards closed they said yes. Now in need a certain points to be cleared from your end.

1. If my cards were closed which i have a recording they claiming that my cards are closed and an sms also for the same how am i being charged for the card.
2. Is there a consent given by me over sms or email or even the ivr that i have asked for an upgrade of this card and have i taken the delivery of the card if yes please share the copy of acceptance with blue dart or any other courier agency and if the card was not delivered or accepted how was the credit card charged for renewal fees.
3. After repeated calls to indus ind bank helpline number i have been told that this card was upgraded and then i was told this card was renewed now without my consent how was this possible.

Kindly clear the said points in a week as i have decided it is about time to teach banks like indus ind a lesson who take us customers for a ride i do not want the charges reversed i want the officials to be punished now i need the consent which was given by me i need the details where the card was delivered and also i have been getting repetitive messages asking me if i would like to upgarde my cardand i have said in clear voice no then how on earth was my card renewed and where was it delivered.