Indusind Bank — Indusind bank credit card bad behaviour and charges after card close | |||||
I had a lifetime free credit card from Induslnd bank for last 2 years for which I always do full payments and maintain my clean image even having other 3 4 banks credit cards but with no problems, but when I decided to close the credit card and had last outstanding balance of 72500 for which I called customer care and asked him to reimburse my loyalty points which are more than 800rs in cash and he said he will do and ask me to do the rest of payment, I did 72000 rs payment and he closed my credit card. But later after 1 month I received credit card statement with extra charges as interest standing for my last payment which is according to them is not paid which they said 500 is less you paid even I asked them to raise service request that I already asked for points reimbursement before my last payment and card closing, but they said it cant be done now also. And after that everytime they add interest on that and keep sending me credit card payment statements. And their agents call me and harass me that they will spoil my cibil score and force me to pay their illegal demands. Uday.singh.[protected]@gmail.com Was this information helpful? | |||||
IndusInd Bank customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
My contact number is [protected], I also gave my email id which can be used to fetch my details. waiting for your customer oriented response... thanks
Just now I received call from [protected] and he said he is calling on behalf of IndusLnd bank credit card head office Chennai to resolve my complaint and was asking my card details, cvv, credit card limit etc, I didn't gave him anything as I suspect this is fraud as TrueCaller shows his identity as SBI Card Bihar. Also some of the forum in internet also shows his number as Fraud. If you want to communicate with me, please validate your identity first as I wont give my card details so easily without proper investigation.
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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We sincerely apologize for the inconvenience caused. In order to assist you with your concerns, we would request you to share your contact details with us or write to us at [protected]@indusind.com and our official will get in touch with you at the earliest.
Thanks,
Team IndusInd Bank