[Resolved] IndustryBuying.com — non-supply of bosch make home & car washer ordered on[protected]

Retnakaran Kunjupillai

from Punalur, Kerala

Address:	New Delhi, Delhi, 110001
Website:	www.industreybuying.com

I ordered on-line for purchase of a Bosch make Home and car washer on[protected] paying you Rs.8148/- from my account with Canarabank. Order No.[protected], which is available in my account with you. But you have miserably failed to arrange to despatch the item ordered by me. But the most troubling experience is that you are annoyingly keeping silence for innumerable emails I have sent to you so far. I even requested you to send the name and address of the end supplier at KOLLAM KERALA. But you have failed in that also without the least consideration for a consumer who have paid the money. Is it the right way that you keep the customer relationships, you bloody #######? Have you not got any decency and righteousness while dealing with the customer?

If you are unable to arrange for the despatch of the item ordered, you should immediately refund the money (Rs.8148) to my Canarabank a/c No.[protected] IFSC: CNRB0001786 Thattamala Branch at Kollam Kerala.

You should give an urgent reply to me.

K. Retnakaran, chathukattu Veedu, Panthrandumuri Nagar No. 71 Thattamala PO Kollam 691020. Phone No. (Land[protected] & Mob: [protected][protected]

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Aug 19, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Jul 14, 2017

Updated by Retnakaran Kunjupillai ordered on-line for purchase of a Bosch make Home and car washer on[protected] paying you Rs.8148/- from my account with Canarabank. Order No.[protected], which is available in my account with you. But you have miserably failed to arrange to despatch the item ordered by me. But the most troubling experience is that you are annoyingly keeping silence for innumerable emails I have sent to you so far. I even requested you to send the name and address of the end supplier at KOLLAM KERALA. But you have failed in that also without the least consideration for a consumer who have paid the money. Is it the right way that you keep the customer relationships, you bloody #######? Have you not got any decency and righteousness while dealing with the customer?

If you are unable to arrange for the despatch of the item ordered, you should immediately refund the money (Rs.8148) to my Canarabank a/c No.[protected] IFSC: CNRB0001786 Thattamala Branch at Kollam Kerala

Verified Support

Jul 17, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apologies for all the inconvenience caused to you. We would like to inform you that we have escalated your complaint to our concerned department. We request you to allow us sometime. Rest assured, we are working on your complaint & surely update you on this asap.

Thanks !
Team IB