[Resolved] Infibeam — callmate led portable projector, black | |||||
Dear Sir, I have ordered Callmate LED Portable Projector (black) from Infibeam on 9th Feb 2018 and received same on 15 feb 2018. On the portal they wrote Callmate brand LED Portable projector, But I have received duplicate china made product. Which doesn't have any brand name on the box nor on the product. On 16th I have sent a mail regarding same and requested for product return. But they have called me back and saying on portal product image there is no product name mentioned, So they wont accept any return. Please check below url, you can see clearly they have mentioned product title as Callmate LED Portable Projector. Showing this they are selling duplicate product and now they are not accepting return. https://www.infibeam.com/Computers_Accessories/callmate-led-portable-projector/P-coac-[protected]-cat-z....⇄ Here I am attaching all product and box images for your reference. Kindly help in this to get my money back. Was this information helpful? | |||||
Apr 3, 2018 Complaint marked as Resolved Infibeam customer support has been notified about the posted complaint. Feb 22, 2018 Updated by vaas1109 You can check the attachment, They have clearly mentioned brand name. Verified Support Feb 27, 2018 Infibeam Customer Care's response Dear Customer, As per telephonic conversation, we would like to reiterate that it is the brand decision whether to write their name on product and packing. Return for same is not possible. Request you to please use the product and contact callmate for any concerns. Regards Infibeam Regards, Infibeam | |||||
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Use the common sense at least. Have you seen anywhere a branded product do not print its logo or brand name on box or product?
There is no brand logo or name on box nor on product and not even on the product using guidelines paper. It is clearly written in Chinese.
And about product return, When I have purchased product from you then whom should I ask for return. There is no brand name or call center number to contact.
This is the last time I am requesting, If you do not accept product return then I am going to file legal complaint on my nearest police station.
@Consumercomplaints: Please look into this issue and help from these fraud eCommerce store.