[Resolved] Infibeam — cancel order and refunds
PrPronoy borah on Jul 18, 2018
Sir as i have order a product in infibeam (order id[protected] on 12th of june but its shipments is not done as there promised date is 16th. So i want to cancel the order and want my refund back. As they charged money before delivery through credit card. When i call there customer service they told that they havent got any confirmation from there team due to which shipments is not done. When i told them to cancel the order and refund my money back they not paying any attention of my refund and cancellation. So please help me to get my refund money of RS 9568 rupess back. As i am a student these money is my savings money which took 1 and half year for me to save that amount. Hope you will help me to get my money back. I am very disappointed so sir please help me..
Complaint marked as Resolved Aug 21, 2018
[Jul 19, 2018] Infibeam customer support has been notified about the posted complaint.
Verified SupportInfibeam Customer Care's response, Jul 20, 2018
Please accept our apologies for the inconvenience caused.
Regards to the cancellation of the order ID:20973972. Your order has been canceled on your request and refund has been initiated. Once order cancellation has been completed, a confirmation email will be sent to you.
Hope the above information is useful.
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