Infibeam — Infibeam.com cheated me | |||||
Recently I bought a Philips 39PFL3850 Full HD LED TV, black from Infibeam.com and my order ID : 18938282 on Invoice Date : 18 Jul 2016 - Invoice No : DT[protected]. During installation and demo, Philips service engineer found some issues with the TV. The TV has some white dots, flickering and colour issues. In addition to that, the TV what i got has some white patches at the back side and looks like a old TV repacked and sent it to me. Today i got call from infibeam customer care and they said the tv is working fine and will reship the same TV(defective one) to me. The response from the infibeam customer care is not proper and the Senior Customer Care Executive (karan shah) at Infibeam.Com who talked with me don't know how to talk with the customer. I felt that infibeam.com has cheated me. I lost trust on infibeam service. I don't want to get that defective TV. Please do needful in this regard to refund my money. SRINIVAS +91 [protected] Was this information helpful? | |||||
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