[Resolved]  Infibeam — Lost case of order no[protected]Voltas 1.5 ton 183 cy 3 star split air conditioner )

Jul 02, 2015

Updated by Biebhu Kishore Dear Sir,
I had ordered a Voltas 1.5 Ton 183 CY 3 Star Split Air Conditioner on dtd 12/06/2015 with order no. 15995763 by online hdfc credit card payment after almost 16 days doing several queries about my order why it's not delivered the Gati Courier informed me that the product is lost and they'll inform Infibeam on regarding the lost case and the same will be refunded to me on an earliest. But again I called the Infibeam on 28/06/15 regarding the lost case they said they will touch me after 48 hours...but nothing done. today on dt 1/07/2015 again i called ur customer care but they failed to give the exact information by saying that We didn't receive any such tinformations from Gati courier that order has been lost so that you have to wait for another 48 hours. So please tell me how i get my order or how i cancelled it to recieve my refunds because my installments are started for that product which am not recieved yet. So do the needful to resolve all my problem urgently.